BIG W
BIG W Employee Review
Work hard with no recognition
Customer Service Associate (Former Employee) - Liverpool NSW - 14 November 2022
Maybe great for a first job but not if you are looking for a regular income. No contracts are given to staff only need to give you 1 three hr shift per fortnight. Managers are not supportive and dont listen to staff they sre not the best at all. Team members are great, supportive and friendly.
Ratings by category
3.0 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job Security/Advancement
1.0 out of 5 stars for Management
3.0 out of 5 stars for Culture
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Same role
Very political hierarchy within most stores.
Customer Service Assistant (Current Employee) - Cessnock NSW - 14 January 2023
The wage is absolutely pitiful for the amount of work that you are supposed to complete within an allotted time. Short shifts are spread over a week making work/life balance impossible
Pros
Staff discount
Cons
Low wages and not enough hours
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Same role
it was okay
Customer Service (Former Employee) - Salisbury North SA - 17 December 2022
chaotic and nothing is ever where it's meant to be. management is pretty toxic and if you have an issue or are struggling, they don't care and will lessen your shifts.
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Same location
Good Work Experience Environment
Work Experience Student (Former Employee) - Liverpool NSW - 15 October 2019
I did work experience at Big W from 13/8/18 - 17/8/18. It was a good experience and I am glad to have gotten the opportunity to have done it. Main tasks were ticketing and recovery of items. During ticketing I was tasked to scan items and then work with a computer to print tickets and then assigning them to the correct items.I also had the chance to assist customers in pointing them in the right direction and answering any questions they had in mind. The employees and the manager sincerely expressed their satisfaction with my conduct and work ethic.
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
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