9: Blue Cross Blue Shield Employee Reviews

Blue Cross is a very large company. That said, as an employee, you feel that your opinions or recommendations are valued and acted on. Very good care staff and excellent in-house education programs.

Pros

Education, training and great office atmosphere

Cons

Lack of work availability, unpaid travel (km's) and high expectations

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Don't do it

Personal Care Worker (Former Employee) - Box Hill VIC - 19 February 2021

I started in 2029, such a beautiful company to work for, I felt so proud to work thereThe staff and residents beautiful, and most importantly I had the best managers I ever had, they made you feel that no matter what you did, you were an asset to the teamFast forward to Oct 2020New management came in, they locked themselves away and only came out to belittle the staffThis year, they decided to cut staff...not just a little bit but alotNurses were made redundant despite all the blood sweat and tears they put into the companyCarers were made redundant or had their hours significantly reduced Staff patient ratio changedOur perfect hours and work/life balance was goneManagement opened the bins and threw us all in there and slammed the lid shut despite all we had sacrificed and did last year during covid and we sacrificed alotThe residents tried to fight for us but we're given a text book response...as expectedI have been in the aged care industry for 12 years and now I have left because blue cross has ruined my love and passion for the industry.Yes aged care has it ups and downs before like any industry but it was manageableI was left with the choice of getting a second job to find the 30 hrsthry took from my original contract or I leave completelyAnd that's what I have doneWhen management or people take your passion away, it's time to leave

Pros

Staff and residents

Cons

Lack of job security

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Too many workloads. Management is not approachable ,stressfull environment to work.

Personal Care Assistant (Current Employee) - Riverlea VIC - 27 March 2020

Poor communication., too much workload, understaff, stressful environment .No communications. Work allocation not in our contract. Noone cares about our concerns.

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supportive management

Personal Care Worker (Former Employee) - Camberwell VIC - 26 November 2019

My confidence, skills, time management and communication skills were developed. I was able to collaborate well with the team and other stakeholders with the inclusion of diversity. The culture awareness in the workplace is so vital that every one account on it.

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overall experience was good

Personal Care Assistant ( training student ) (Former Employee) - Mooroolbark VIC - 26 June 2017

this is where i did most of my placements and i learned a lot such as how to care for clients with dementia and ways to communicate with them without triggering their behaviours . the management and workplace culture was good everyone completed their job role the most enjoyable part of the job was being able to go to the activities with the residents the whole experience was good and i did not experience any hardships .

Pros

nill

Cons

nill

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Cleaning tables, washing dishes, mopping floors,

Kitchen Hand/Customer Service (Former Employee) - Melbourne VIC - 2 March 2017

Blue cross is a good place to work, good day at work everyone commiuncates to each stuff about residents well being, the blue cross site is well maintained and clean residents like being there and their family's can come and go as they please

Pros

Everyone is easy to talk to

Cons

It gets very busy

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Within aged care you have very set Policies & Procedures which must be adhered to

Hospitality / Customer Service Training Manager (Current Employee) - Melbourne, VIC - 22 January 2016

Overall I loved working in the Aged care sector. Gave me a different perspective within Customer Service & Hospitality

Pros

Lunch & Dinner, Good Salary

Cons

As part of Hospitality Management - long hours is actually part of the job

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Great learning experience

PCA (Current Employee) - Melbourne, VIC - 11 February 2015

•Talking with residents and following direction in regards to the residents needs. •Helping residents with the daily needs, including personal care, toileting, showering, shaving and getting dressed. •Working in a team and listening to direction from my team leader and management. •Communicating with fellow staff and documenting things such as bowel charts, fluid balance charts and incident reports. •Cleaning resident’s rooms, making their beds, putting their washing in skips and delivering them to the laundry. •Mopping floors on night shift and setting the tables. •Assisting high care residents with meals.