Blue Cross Blue Shield
3.7 out of 5 stars.
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9: Blue Cross Blue Shield Employee Reviews

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3.7Work–Life Balance

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Professional work environment

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Blue Cross is a very large company. That said, as an employee, you feel that your opinions or recommendations are valued and acted on. Very good care staff and excellent in-house education programs.


Education, training and great office atmosphere


Lack of work availability, unpaid travel (km's) and high expectations
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Don't do it

I started in 2029, such a beautiful company to work for, I felt so proud to work thereThe staff and residents beautiful, and most importantly I had the best managers I ever had, they made you feel that no matter what you did, you were an asset to the teamFast forward to Oct 2020New management came in, they locked themselves away and only came out to belittle the staffThis year, they decided to cut staff...not just a little bit but alotNurses were made redundant despite all the blood sweat and tears they put into the companyCarers were made redundant or had their hours significantly reduced Staff patient ratio changedOur perfect hours and work/life balance was goneManagement opened the bins and threw us all in there and slammed the lid shut despite all we had sacrificed and did last year during covid and we sacrificed alotThe residents tried to fight for us but we're given a text book expectedI have been in the aged care industry for 12 years and now I have left because blue cross has ruined my love and passion for the industry.Yes aged care has it ups and downs before like any industry but it was manageableI was left with the choice of getting a second job to find the 30 hrsthry took from my original contract or I leave completelyAnd that's what I have doneWhen management or people take your passion away, it's time to leave


Staff and residents


Lack of job security
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Too many workloads. Management is not approachable ,stressfull environment to work.

Poor communication., too much workload, understaff, stressful environment .No communications. Work allocation not in our contract. Noone cares about our concerns.
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supportive management

My confidence, skills, time management and communication skills were developed. I was able to collaborate well with the team and other stakeholders with the inclusion of diversity. The culture awareness in the workplace is so vital that every one account on it.
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overall experience was good

this is where i did most of my placements and i learned a lot such as how to care for clients with dementia and ways to communicate with them without triggering their behaviours . the management and workplace culture was good everyone completed their job role the most enjoyable part of the job was being able to go to the activities with the residents the whole experience was good and i did not experience any hardships .




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Cleaning tables, washing dishes, mopping floors,

Blue cross is a good place to work, good day at work everyone commiuncates to each stuff about residents well being, the blue cross site is well maintained and clean residents like being there and their family's can come and go as they please


Everyone is easy to talk to


It gets very busy
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Within aged care you have very set Policies & Procedures which must be adhered to

Overall I loved working in the Aged care sector. Gave me a different perspective within Customer Service & Hospitality


Lunch & Dinner, Good Salary


As part of Hospitality Management - long hours is actually part of the job
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Great learning experience

•Talking with residents and following direction in regards to the residents needs. •Helping residents with the daily needs, including personal care, toileting, showering, shaving and getting dressed. •Working in a team and listening to direction from my team leader and management. •Communicating with fellow staff and documenting things such as bowel charts, fluid balance charts and incident reports. •Cleaning resident’s rooms, making their beds, putting their washing in skips and delivering them to the laundry. •Mopping floors on night shift and setting the tables. •Assisting high care residents with meals.


Great Staff


Not enough work hours
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Fish Phylosphy for Residents but not staff

I worked with Blue Cross happily for 6 years. Change of Management, changed the whole structure.


Close to home. Supportive Residents and Families


Change of Management made work difficult for all.
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Overall rating

Based on 2,794 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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