Bolton Clarke Employee Reviews

The Job can be hard stressed and long but overall very rewarding.Administration try to help fix any problem you bing to the management is fantastic all ways encouraging you to strive for more.Pays not so bad if you willing to put I the work.Great place to work but like any work place has its moments

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Decent

Administration Assistant (Current Employee) - Australia - 26 October 2023

Decent place to work, some of the managers can be extremely unprofessional and rude. Will make fun of other staff behind their backs. Also major lack of direction and guidance. Good pay.

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Bolton Clarke insights

Based on 10 survey responses

Areas for improvement

Support from manager
Sense of belonging
Ability to meet personal goals

Understaffed and underpaid

Personal Care Worker (Former Employee) - Sydney NSW - 11 September 2023

very understaffed management is terrible, underpaid but expected to do the work of 3 people. Most staff who weren’t high up were easy to get along with and nice.

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Good aged care work

PCW (Current Employee) - Currumbin Waters QLD - 21 August 2023

Good employer that allows flexibility and pays a decent wage for care workers. Opportunities for scholarships to become registered nurse. Nice management. Sometimes understaffed.

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Very stressful, too much work for too little time

Hospitality (Former Employee) - Victoria - 20 July 2023

Horrible experience of my life. They seem to care and have all beautiful words for you. But in reality, they overwork you with little money and no application for your hard work. Management never really listen.

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Incompetent and full of favouritism

HR Business Partner (Former Employee) - Queensland - 27 June 2023

More ego than capability. No fair, transparent recruitment processes. All about the dollar and box ticking. Grave concerns for appropriate resident care. No consultation. Work in silos. Completely disconnected.

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Support limited very clicky work environment

Administration Officer (Former Employee) - Ipswich QLD - 22 May 2023

Workplace culture is toxic, training limited, very clicky group.Loved the interaction with clients Not all staff are toxic.Bulling is rife in the company

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Expect to much

Enrolled Nurse (Current Employee) - Bundoora VIC - 8 May 2023

When it was RDNS it was fantastic. But now it's all about productivity andreaching targets. The nursing lists are made up by office staff who have no idea what they are doing. Days are always overloaded.

Pros

Free flu Vax, salary sacrifice, discount private health insurance

Cons

Work overload, Lazy nurses. Poor pay

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Great organisation to work for.

Team Leader (Current Employee) - Forest Hill VIC - 28 March 2023

Very supportive management, great culture. Training of new staff in call centre is top notch. The main concern is pay is reasonable but less than other similar industries and opportunities for progression is limited because they tend to make leadership positions require nursing degree, which may be appropriate in some circumstances, but isn’t always.

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Do Not Work For Tis Company

PCW (Current Employee) - Brisbane South QLD - 26 February 2023

Absolutely abysmal, money hungry company. They dont care about your struggles, just as long as you're servicing clients. Only clients on packages are given priority and then charged exorbitant 'management' fees that alot of the times look like double ups. Calls and queries are rarely followed up on or take months to follow through. Constant staff shortages across the board and absolutely nothing meaningful is being done to rectify that. Incompetent facilitators. Just save yourself the anxiety. This company will not give a hoot about you.

Pros

Old people are cool

Cons

Everything about this company

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Jobs at Bolton Clarke

Customer Service Operator

Forest Hill VIC

30+ days ago

Middle manager here, i would avoid working there

Clinical Team Manager (Former Employee) - Melbourne VIC - 9 February 2023

Not a very positive culture, seemed higher up managers felt like the team of nurses were doing something wrong. When a nurse was poor performing the person who managed the poor performance is not supported. High turnover. Bullying rife.

Pros

flexible day off

Cons

Culture - or lack of a positive one.

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Worst job I've ever experienced

Client services advisor (Former Employee) - Kelvin Grove QLD - 11 January 2023

Worked for them for a year and half in head office Brisbane. Management was completely unprofessional and bullied most of the staff. Place was always completely understaffed. Not enough nurses or people to take the calls. The place was so terrible they made everyone redundant and moved it to Melbourne, even though they had moved it up from there a year and a half earlier. I feel for clients most importantly, no flexibility and not having enough nurses for the services they need.

Pros

It's a job

Cons

Literally everything

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Great place to work

District Nurse (Current Employee) - Victoria - 23 December 2022

Lots of work and flexibility, great work life balance etc Paid kms for petrolCasual loading Uniform provided and vehicleWork autonomouslyAbility to upskill and lots of training provide.Salary packaging as well

Pros

Lots of work

Cons

Sometime can be stressful

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Shifts

Assistant in nurse (Current Employee) - Ipswich QLD - 23 October 2022

They give you job but with no assurance of permanent shifts and even they also told us give us 7days availability so we give you something however we can’t able to work any where else and still didt get enough work as well there is very less support you get from management

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Very business orientated have lost client focus and core values

District Nurse Grade (Former Employee) - Northern suburbs Melbourne - 19 October 2022

Very sad to see this once respected service deteriorated into a purely business model. Limited opportunities for study/career enhancement. Some great people still work at BC but most have seen the light and left

Pros

Family friendly hours

Cons

Workload, culture

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Toxic workplace

PCW (Former Employee) - Murrumba Downs QLD - 25 September 2022

Toxic place to work. No teamwork, residents aren't treated good behind closed doors. Management are rude and don't treat staff well. Staff are expected to complete heavy workload in unrealistic time frames. Often miss out on break times.

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Good

Domestic Assistant (Former Employee) - Brisbane QLD - 22 September 2022

Pay is awful, people are great. Hard work but can be rewarding if you like people. Supervisors are good, they all seem to have worked their way up into their roles so they understand the job and are good at managing staff and their workload.

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No where to progress to

Service Co-Ordinator (Former Employee) - Parramatta NSW - 24 July 2022

Working in a small all female office with bad vibes. No chance of progression. Management seemed to have very little experience. No collaboration or leadership

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Fun

Pcw (Former Employee) - Brisbane QLD - 13 May 2022

Love working with people, Challenging but very rewardingLove meeting new peopleI learned alot from other staff and i enjoy talking to the resident they are very friendly

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Community nursing is so varied.

District Nurse (Former Employee) - Forest Hill VIC - 7 April 2022

Learn heaps of new things in supportive environment. You'll get one on one training before you start to take on clients of your own. Can be isolated work, so good to make sure you catch up with the team for lunches etc. Communication via phone, email and teams. Plenty of variety in work.Pay is lower than hospital pay, but great salary packaging arrangements.

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Pitiful, irresponsible, unsophisticated, clumsy, unfriendly, pathetic

Blank (Former Employee) - Brisbane QLD - 2 March 2022

Ill defined role. Irresponsible recruitment, inexperienced manager with zero people skills and obviously no people management skills. Management proactively encouraged “back stabbing” as a management tool. No idea. Just hopeless.

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