Breakthru Employee Reviews
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Working there was an incredible experience, and I truly enjoyed my time. The place was welcoming, efficient, and an overall fantastic workplace. The leaders always ensured I was provided with the necessary information for each day, and helped me whenever I was unsure about something. The staff are lovely people and always make an effort to include you.
My time at Breakthru was so enjoyable, I had a great Manager, who encouraged and supported me to grow as a Manager. I had a team who always put our Job Seekers first and worked to the best of their ability, which made my job a lot easier. Loved my time with my team, all my team grew as individuals and I watched them develop and achieve, we celebrated our small wins, which was a big part of our time together. Celebrating our clients and each other, with all the hard work each staff member puts in, helps the Team positively. I am still in touch with all my staff and my old Manager, which is a reflection of the culture we had within our Region. Supportive, Encouraging environment. Miss them all, and am grateful for my time with Breakthru.
Great Team, Great Manager, Great Outcomes
Some Long Hours depending on time of the month
Low socioeconomic area with poorly educated, dysfunctional clients. Majority of employees, including team leaders, are incompetent from poorly, or basically, educated backgrounds. Head hunting occurs to keep incompetence of workers and low quality programs/groups from being discovered by outsiders. NDIS will drive this organisation in St Albans into closure unless high quality workers from outside are hired!
I was placed at Break thru people solutions for my second placement during my Masters in Rehabilitation Counselling. I learnt to work with people from different backgrounds on benefits and to assist in finding meaningful employment for them.
work/ life balance
Break Thru treats Mental Health Support Workers as disposable. Organisation supports business, profit and covert government agendas. KPI was not applicable to some clients with long term chronic mental illness or intellectual/developmental disabilities. We were the main support for some clients yet were pressured to exit clients as “rehabilitated” to meet quotas. Old paradigm with profit above humanity and compassion. Forced to report to clinical services to medicate clients and support pharmaceutical companies when clients needed compassion and support and good housing and health. Do not work here if you are human. If you are a mind controlled, government supporting civilian who wants to support the agendas and propaganda and narrow world view of government and corporations, then work here.
Good workers who are compassionate, hard working, ethical and open minded.
Profit, business, corporation, Big Pharma, medicate clients to make them work like a good citizen to pay taxes.
People are supportive and friendly Management are very supportive and always making sure I was settling in ok Typical day at work - 20-30 phone calls per day Workplace Culture - Friendly Enjoyable part of the job - assisting customers and meeting new customers and learning about their journey
Good company to work for good understanding of people good outcomes great rewards good workplace culture until new manager started my family members died and was not given the right support Head office has great communication good training given
good training and support
bad business manager hired
I have worked for Breakthru for over 12 months. We have a KPI of spending 6 hours per day in front of customers. With travel time this is impossible to achieve. Most people do not complete there 6 month probation, someone has resigned or been terminated every week since I started. All that management cares about is whether or not you meet you KPI's and there is little or no mentorship or staff development. Apart from a 3 day induction, there is no staff training. All of the customers are disgruntled because they have had up to 6 workers in the last 12 months due to staff turnover. Once the NDIS rolls out they'll be finished as all of their customers will move to other providers.
pay is good
My typical day was to run job clubs for unemployed people have meeting with job seekers, register new job seekers onto service,write detailed reports, the Manager was excellent a real people person and the staff were always supportive and helpful.
Occasionaly lunch was provided
Work hours were well balanced
I enjoy the time here with them 8-5pmish 9 days a fortnight I have learned everything in the company other than accounts but given the chance could do this too Great office Management some are okay not all have great work ethics as in most offices worst park of the job....dealing with differerent situations on a daily basis and not really knowing what day you could have....drugs, drunks, self harming best part of the job... seeing the outcomes and achievements...jobs, licences, housing etc
9 day fortnight
longs hours with no extra pay