23: Brightwater Care Group Employee Reviews

Almost 22 years of working for this company and giving them 110% a life changing injury seen them show how they really do not care about their staff. I went above and beyond to try make the lives of the Senior Citz more joyful and contented...

Pros

1998 through to mid 2000's it was a place i was proud to be a part of, We all used to get to work 30 to 40 minutes early, Great Team to work with, The Senior Citz were well cared for and looked after.

Cons

As of now i would not put anyone i loved in this place . Residents are only seen as dollar signs.

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Such a wonderful place to offer your services

Support Worker (Former Employee) - Western Australia - 11 April 2023

Great company with helpful staff. Always willing to help their recruits into work. My first day at work felt like my first year…Thank you Brightwater

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Brightwater Care Group insights

Based on 4 survey responses

What people like

Supportive environment
Ability to learn new things
Ability to meet personal goals

Areas for improvement

Time and location flexibility
Fair pay for job
Trust in colleagues

Very stressful

Carer (Former Employee) - Madeley WA - 7 July 2022

Always short staffed, working under tremendous amount of pressure. Management do not support the staff and do not appreciate the amount of work the carers do.

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Decent pay....appalling management

Assistant in Nursing (AIN) (Former Employee) - Joondalup WA - 26 May 2022

Appalling management...staff running the show....promise of training but it never happens...very bad work environment....staff are extremely rude and not friendly at all

Pros

Salary sacrifice

Cons

Agency all the time...no staff...unfriendly environment...management doesn't manage

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Productive

Therapy Assistant (Former Employee) - Perth WA - 27 December 2019

doing a range of activity with the residents,was always supported with in my job,going on training always leaning what was changing and the new stuff coming through.

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Aweful company to work for

Assistant Research Officer (Former Employee) - Brightwaterhouse - 23 December 2019

There is little i can i say about this organisation that is positive. Do not trust their job descriptions. Working for this organisation they expected managerial position yet they advertised the position as one of a 'clerical' duties. They openly discussed how they are going to fire the next you

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not enough hours

Hotel Services (Current Employee) - Perth WA - 8 October 2019

Having to bid for work, can only do at workplace so if you want to know if theres any rosters available you have to go into work and bid, dont always get

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great place to work

Therapy Assistant and Multi-skilled Care Worker (Former Employee) - The Cove, AU - 17 September 2019

Supports residents and staff in a home like setting. Has many activities for residents and ongoing training and support with refresher courses for staff..

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terrible

Aged Care Worker (Former Employee) - Rivervale WA - 14 September 2019

iworked for them for 7 years not a blemish on my record. i was indiscriminately bullied and subjected to lingustical discrimination and racial slurs which i over looked. management pass the buck back when reported. casual staff get more hours than perm low contracted part time staff. cordinators have too big a case load. would not reccommend

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Productive and fun place to work

Disability Support Worker (Former Employee) - Perth WA - 27 June 2019

Norwegian energy company Equinor has been told to provide more information on its environmental plan for drilling in the Great Australian Bight.discuss trade and other issues ahead of the one

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Friendly, Fun work place

full time Community Support Worker (Former Employee) - Perth WA - 28 August 2018

At Brightwater Care group I was made to feel part of a supportive and friendly team. Although you are working independently with clients you never feel alone, Team Leaders and Scheduling staff are always a phone call away and are more than helpful with any queries. The ongoing training provided by bright water makes you feel increasingly confident in your roll as a community support worker. There are also numerous opportunities during training to meet other support workers and share ideas. The clients in Brightwater are truly enjoyable to work with and often make work a fun, enjoyable place to be. The hardest Part of the Job i found was working alone on a daily basis. However the team meetings and training provides a time to share concerns and ideas with other workers.

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Great Environment and Staff Benefits

Community Support Worker (Current Employee) - Perth WA - 25 June 2018

A great environment to work in, good on going training and excellent staff benefits offered. Also flexibility in working hours. Working for a not for profit organisation you are eligible to receive tax-free benefits.

Pros

Flexible working hours, provided training, staff benefits

Cons

recruitement process not great, career progression etc

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supportive

Community Support Person (Former Employee) - Perth WA - 31 January 2018

I found working for this company was actually fantastic they tried to accommodate the hours that best suited you there was always support when it was needed a typical day would be 2-3 showers a meal prep and a clean and sometimes a respite the hardest part of the job was not being given enough times between clients for travel although this was not very often

Pros

work hour negotiable

Cons

nil

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Open plan office - all ladies

Roster Coordinator (Current Employee) - Mandurah WA - 29 January 2018

I start work at 0830 and finish at 1630. My job is people based. I take numerous phone calls from staff with pay queries, shift allocations and general questions. I really do enjoy my job but am finding due to the cuts in aged care funding that my job might be in jeopardy which concerns me. I would love to stay in the Mandurah/Rockingham area.

Pros

Fabulous staff

Cons

Job security

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Great Company

Community Support Worker (Former Employee) - Currambine WA - 23 January 2018

Brightwater is a really good company to work with, good benefits such as salary packaging. They help their employees out to develop professionally with all the free training and seminars given to ensure staff are skilled enought to wotk in the feild. They also give free crrt 3, enrolled nursing and registered nursing to employees who wish to apply for scholarship. All the co workers were very friendly snd professional. They provide lots and lots of support specially to people who work in the field. All issues were addressed right away. Office are on call 24/7 when you need them rhey are just once call away.

Pros

Great company, good benefits, lots of support from supervisors

Cons

None.

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Alot of traveling

Community Support Worker (Former Employee) - Rockingham WA - 7 January 2018

I had to call on 6 different clients per day from Rockingham to Melville I learned to keeping client records to becoming more confident in communication with diverse cultures The hardest part of the job was to keep my clients happy The most enjoyable part was seeing my clients facial expressions when I call to their house and the were delighted to see me.

Pros

salary sacrifice

Cons

long hours and alot of traveling

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Hard work, good colleagues, mentally draining, physically taxing.

Care Worker (Current Employee) - Perth WA - 7 January 2018

Start at 7 am, shower residents, hoist into wheelchairs, assist with meals, toilet when needed, empty laundry and rubbish skips, get abused by some residents, get thanked by others for what I do. I've learned I can not continue in this career for much longer. Our deputy care manager has no communication skills, and she is quite rude and abrupt with everyone. The manager is very understanding and will listen to us, she has only been with us a short time, hopefully it'll be longer. My colleagues are very good, we work well as a team. The hardest part of the job is the extreme complexities of some of our residents. We are supposed to be aged care but it's getting more like mental health! The most enjoyable part of my job is working with most of my colleagues, we have a laugh and a social life outside of work.

Pros

Salary sacrifice, friends.

Cons

Deputy care manager, complex residents, physical/ emotional situations with them.

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Lovely work place

Nurse team leader high care dementia (Current Employee) - Waikiki WA - 18 December 2017

Lovely friendly atmosphere great team work ,environment good. Training very good . Customer focused . Plenty activities for residents with dementia . Staff ratio very good .

Pros

Good staff friendly atmosphere

Cons

Cleaning needs looked at

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Under staffed

Multi Skilled Care Worker (Current Employee) - Madeley WA - 14 March 2017

It would be of huge benefit to both the residents and workers at the facility to have more staff on the floor. The patient to staff ratio creates stress and results in a lower level of care provided. The work place culture also contributes to poor practice in areas such as manual handling due to having a high work load and being time poor.

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fun work place great people

carer (Former Employee) - the oaks - 2 September 2015

some residents are just amazing will always miss them. will never run out of work, improvement and education of all Staff a major advantage for all concerned. Everything accomplished and stride towards is focused on providing better care of their residents with some nurses and carers going beyond their duties. Sometimes being overlooked. Brightwater the oaks is a fantastic facility and Brightwater should be proud of the staff that work there.