Bunnings Employee Reviews for Team Member

Not a bad place to work, quite busy, the usual you can expect from a retail position. However, solid team, understanding management and one of the best retail jobs i've had. Pay wasn't too bad, you could do much worse. All comes down to your particular department / store, this can vary wildly.

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The worst place to work ever and would not recommend as a workplace unless you brown nose and conform without opinions of your own.

Team Member (Former Employee) - Armadale WA - 5 June 2023

What is the best part of working at the company?Holiday presents. Every Christmas, Easter etc they give gifts. What is the most stressful part about working at the company?Everything. Management is awful in all stores. The pay is terrible. Customers treat you poorly. Management treats you worse. The only way to get anywhere is to kiss major butt. Other team treats you poorly. If they know you will suck up, they will be considerate towards you. There's no family work balance, despite promising that. They simply don't care. They only adhere to safety when higher management comes around.What is the work environment and culture like at the company?Toxic. It is the best word to describe it. You have to suck up to get anywhere. The cliques that are formed in every store make working there disgusting and awful. The lack of staff is because people leave in droves due to the awful environment. What is a typical day like for you at the company?Get to work early. Do the same thing day in, day out. Get ignored when you do extra work and help the company gain more profit. Get ignored for giving your free time to the workplace. Get abused by team and customers. Work way too hard for way little pay.

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Bunnings insights

Based on 24 survey responses

What people like

Feeling of personal appreciation

Areas for improvement

Sense of belonging
Support from manager
Supportive environment

Productive and fun workplace

Team Member (Casual) (Current Employee) - Kotara NSW - 5 June 2023

Strong sense of camaraderie and teamwork within Bunnings. Supportive and friendly fellow team members, which contributes to a positive working environment.

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Not bad

Team Member (Current Employee) - Joondalup WA - 14 April 2023

Good people, money is good. Lots of different opportunities to move around different areas of store although it can be really repetitive so good job for a few years

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Great opportunity as far as retail goes

Team Member (Former Employee) - Melbourne VIC - 9 April 2023

Honestly a really fun work place. Dealing with angry customers can be tricky though - you learn a lot about customer service and communication skills.

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Fun place to work

Team Member (Former Employee) - New South Wales - 12 March 2023

I spent most shifts working with other team members I went to school with. It was fun and I got paid for it. The managers were relaxed and didn’t ask much of us.

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Some coworkers are amazing, workload is overwhelming mentally and physically and managerial support is scarce.

Team Member (Current Employee) - Chadstone VIC - 4 March 2023

Other than the support of some fellow coworkers who make the job bearable the place is awful if you in the customer service department, given the sheer amount of work that is expected to be achieved alongside the concurrently having to help customers. We are forced to be yes men essentially. However if you keep yourself busy the shift will go by quickly, and other than forgetful (and frankly incompetent) management and the workload it's a bearable place to work.

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Poor management

Team Member (Current Employee) - Queensland - 2 March 2023

Pros - team are lovely, we’ll grounded and hardworking. - Christmas presents- seems there are quite a few career options, it just depends on who you know. Cons- poor management styles- lack of support from direct managers - encouraged to work as a team but then in trouble when we do help the team- very KPI based. Feels like safety and development are for the figures and the bonus

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Space driven

Team Member (Former Employee) - Craigieburn VIC - 1 March 2023

Little to no training! Management are unfair. No work life balance!No support.Made to feel guilty if sick. Bullying from from certain managers. Team members were lovely, all on the same level. Made fun with what we knew.

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Disappointing

Team Member (Casual) (Former Employee) - Ringwood VIC - 27 February 2023

I found working at Bunnings more about profit than people. Rather than roster the right people on roster the lower paid. More about trying to fill shelves than having experienced people helping answer customer queries. A lot of feedback was similar from customers.

Pros

Fun team members

Cons

Shifts weren’t consistent. Non truths from managers

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Amazing team

Team Member (Current Employee) - Melbourne VIC - 10 February 2023

Love working with great people and helping people find what they need, every day there’s something different to do and customers trust you for the service you give them

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Can be fun but also very demanding

Trade desk team member (Former Employee) - Melbourne VIC - 9 February 2023

While I enjoyed my time at Bunnings I found that it was a very demanding job. Managers never seem to be happy with the amount of work you did and always pushing for more. Never enough staff on in the one department when its busy but still expected to serve customers, have stocked replenished and aisles kept clean and tidy. If you could not get it all done you would be questioned as to what you did through your shift. Pay is good but you didn't get paid any o.t, it was considered bank of hours which you could take time off at a later date. Unfortunately that system never worked in my favour

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Terrable Job and its so mentally draining

Team Member (Current Employee) - Gladesville NSW - 8 February 2023

I have been with bunnings almost 5 years and i am at my last straw with them, they are so understaffed that it makes it difficult to function properly the customers get annoyed with us but it is bunnings not giving each department enough budget, each day is stressful and i would NOT recommend this job…bunnings is all about money and dosnt care about your well being, very long shifts and sometimes you dont even get to take your break. Management is a bunch of morons, and Our Store Manager is the biggest loser ive ever met. WORKING AT BUNNINGS IS DREADFUL

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The most incredible people managed by idiots

Team Member (Current Employee) - Thomastown VIC - 6 January 2023

You will meet some of the nicest people you have ever come across when working at the Thomastown store. However, this is completely overshadowed by the poor management the store can’t seem to get right. You will work understaffed, undervalued and of course under appreciated. The ‘benefits’ they describe are coffee cards to cover you working at the rate of 3 people in rain, hail and shine. You may stay because of the people, as mentioned above they are incredible. If you can see beyond the poor management and not let it get to you then you may enjoy it. But ask if I would recommend it, I would say absolutely not. Because once those amazing people move on, you will soon realise it’s harder and harder to turn up every day.

Pros

Coffee cards

Cons

Everything else

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Great place to work lovely team

Team Member (Current Employee) - Melton VIC - 22 December 2022

A great place to work understanding with rostering and a fun environment, leaders are mostly kind and understanding. The only negative is rude customers

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Loved working at Bunnings

Team Member (Former Employee) - Arundel, Gold Coast. Australia - 7 December 2022

It was most probably the best, easy-going team I have worked with. I would go back in a heartbeat if I wasn't living overseas. Miss working there even after being away for 3 years.

Pros

Team Member discounts

Cons

9pm finish

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Productive and fun workplace

Casual Team Member (Former Employee) - Chatswood NSW - 21 November 2022

Fellow staff are friendly and nice, with a focus on team building and team culture. Management makes you feel heard. At times the job can be stressful during peak hours with little staff on the floor.

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People are good but it's pretty understaffed

Team Member (Former Employee) - Sydney NSW - 21 November 2022

At most Bunnings stores there's an expectation to be friendly to each other and so new team member are usually welcomed pretty easily and not intimidated by long term staff. The pay for casuals is very good, especially if you're student, and unless you're a bad worker you're pretty much guaranteed hours so don't go on a contract unless you absolutely need it. The in store managers are okay. A big focus is put on mental health and they're usually pretty understanding and supportive when it comes to that. The problem is with the higher ups in the big offices.Literally every Bunnings store is understaffed because each store is not given enough of a budget to put adequate staff on each shift, despite us working through two Covid outbreaks and making record profits for them. Workers are tired, run down, and just as upset that customers can't find anyone to help as much as customers are. Closing shifts were a rushed nightmare and mess would pile up around you as you had to attend to customers first and couldn't complete other duties. Managers usually have to cover the lack of floor staff and become frustrated and stressed when they can't complete their own tasks. The only upside is that everyone struggles together. Lunch rooms are either a therapy session or a place to nap. If you can handle heat, constant loud noises and constantly jumping between customers and your own tasks while understaffed, then you can handle Bunnings.

Pros

Good pay, friendly coworkers

Cons

Understaffed, stressful, extreme temperatures

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Relaxed

Team Member (Current Employee) - Melbourne VIC - 8 November 2022

Laid back environment . Saturdays are always fun. You get Shares and benefits that can be useful such as discounts on wesfarmers companies such as officeworks kmart target and catch

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May work for some, but not others

Team Member (Current Employee) - Gungahlin ACT - 6 November 2022

Life at Bunnings is very varied, you can have a quiet day with sufficient colleagues in your section (hate calling them team members) or be alone and receive 10 pallets of stock. Rostering can also be inconsistent and create situations where you must manage multiple departments. Training consists of online modules on workday, training days with brands and any info passed down from co-workers. Management can be understanding and competent or separated from those on the floor. Their lack of experience creating unrealistic expectations and exerting downwards pressure. A feeling of "us vs them" persists with relatability lacking and the likely true observation that your manager is not there for your benefit. That said if you're lucky you can tailor your roster to suit your activities but shifts occasionally change without warning so be aware of that. The culture doesn't reward hard work as that is rewarded with a coffee card or a certificate and socks most of the time. colleagues are generally friendly and happy though. The hardest part of the job is the physical work that may be required as well as dealing with different instructions from different people as a result of poor communication. Colleague interactions and payday are the highlight of the job. You can develop close bonds with people that extend out of the store. Speaking of pay, I believe it is reasonable and performance reviews results can result in a rise. You can also receive in-store credit called E-Balance. All in all, if you are happy with physical work and have good management it can be enjoyable -

Pros

Flexibility, job security (most of the time)

Cons

Management us vs them attitude, Downwards pressure, management visits

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Bullying, Cover ups, Policy Breaches and Unethical Management.

Team Member (Former Employee) - Invermay TAS - 24 October 2022

I found a tremendous sense of fulfilment being able to help customers every day. I made some great friendships with fellow team members who worked alongside me in the trenches. It was a great place to work.The "leadership" (self-proclaimed title of managers) were only concerned with their own perceived performance. Constant roster and budget issues, always fudging the numbers.Bullying, victimisation, manipulation, gaslighting...you name it. Always someone else's problem or turning a blind eye.Trust and integrity goes both ways.They preach a safe workplace, a caring environment and strong ethical leadership. From what ive seen, it couldn't be further from the truth. They want to be accredited with all the positive corporate buzz words and moral virtue in the absence of the work necessary to actually attain it.