Bupa Employee Reviews

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1.0
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Terrible place to work.
Clinician (Former Employee) –  Central Coast NSW23 May 2019
All they care about is making money they do not care about you or your patients at all. You are basically a salve no benefits for being a loyal and an ethical employee .Pay structure (KPI) is disgusting they indirectly push you to increase your hourly rate and do big treatment plans for them to pay you less than the standard commission.
Pros
nothing
Cons
Waste of your professional time.
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4.0
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Productive Fun environment
Assist visa (Current Employee) –  Parramatta NSW1 May 2019
Very Fun environment to work for. Managment easy to get along with and staff work as a team. unfortunately my contract has come to an end and there hasn't been a full time Job opportunity available.
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5.0
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very good workplace environment to work in , management is very and the staff are very friendly
Assistant in Nursing (Former Employee) –  Bankstown NSW30 April 2019
very good workplace environment to work in , management is very good and the staff are very friendly. always the facility it's clean and appealing, you should calling a home.
Pros
I love in service training
Cons
over time sometime is come
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2.0
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Great Health Insurance coverage for employees
Customer Care Consultant (Current Employee) –  Kotara NSW23 April 2019
A company that is at the forefront of the Health Insurance industry they have great products and member benefits.
There is plenty of opportunity for career advancement if you work in a head office but not the case in a retail environment
Pros
great discount on health insurance
Cons
not alot of career advancement if you work in a regional area
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5.0
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Enjoyable workplace
Receptionist &Concierge (Former Employee) –  Melbourne VIC8 April 2019
It was great to work in Bupa Medical Visa Services - Melbourne. Amazing team, very supportive and friendly. The most enjoyable part of the job was sharing with great people.
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2.0
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Under skilled, under staffed and unorganised
Physiotherapy Assistant (Former Employee) –  Yagoona NSW3 April 2019
The work place is ok, but the staff are very hard to work with. Many AINs and RNs are from overseas, I find the language barrier can be an issue at times, and also they can tend to misunderstand simple things.
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4.0
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it is excellent working with aged care organisation
Catering Assistant (Current Employee) –  Templestowe VIC26 March 2019
It is good and you stay busy working untill your shifts get finished, i learn many types of new diets, work ethics, interpersonal communication with residents family,how to deal with dementia patients and helping residents in there activities .
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4.0
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Easy enough to roll through.
Sales Consultant (Current Employee) –  Melbourne City Centre VIC21 March 2019
I’m in sales, the training was a bit of a joke as I don’t think I learned a lot that was easy to put in to practice on the job but my coaches and team leaders were very supportive.

The pay is pretty minimal but it’s also largely stress free and easy enough to get your job done.
Progression seems limited/non existent though.
Pros
Culture, coworkers are cool
Cons
Pay is minimal, occasional micro management
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5.0
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A place with great internal opportunities
Bupa Digital Support Consultant (Former Employee) –  Melbourne VIC17 March 2019
If you work hard, there are many opportunities available to advance your career. There is great support within the organisation and benefits available for staff - including a reduction on health insurance premiums.
Pros
reduced health insurance, decent work culture, additional benefits, opportunities for advancement
Cons
pay is not great, training is too short
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1.0
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Worst company ever!
Customer Service Operator (Former Employee) –  Brisbane QLD17 March 2019
I would never ever recommend Bupa to anyone. I only took the job as a last resort after being made redundant from my previous job. The only good thing to come out of that place, was some great friendships. You will never get any further than the call centre unless you suck up to the right people and basically sell your soul to the devil! It is a high pressured environment with unrealistic KPI's. They sell it an amazing place to work whilst in training but as soon as you are on the floor....completely different story. Don't ever get sick either or you'll be put through the ringer and treated like rubbish upon your return!
Pros
Free food, cheaper health insurance
Cons
Rotating roster, unrealistic KPI's, rude team leaders and managers
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2.0
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Last choice for any employment
AIN (Assistant in Nursing) (Former Employee) –  Canberra ACT24 February 2019
Would not work for this company EVER again. Grateful for the experience and the people I met there. However, carers are over worked and under paid with no support at all from management. You are promised a good working and supportive environment at interviews, but none of the promises are delivered. "Professional growth is encouraged" is one of the company's promises and yet you're not given flexibility for that stated growth.
Pros
experience in working in aged care
Cons
too many to state
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5.0
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Awesome place and staffs (Greenacre family)
Trainee (Former Employee) –  Greenacre NSW 21909 February 2019
Everyone helped me during my internship period in their facilities. I learned a lot about manual handling, personal care, supporting individuals in need and reporting to managers.
Pros
Awesome work place; Helping and friendly staffs and manager.
Cons
None!
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1.0
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Disrespectful organisation
Customer Service Officer (Former Employee) –  Brisbane QLD4 February 2019
Managers that allow belittling, mansplaining and gossiping in the office. Snitching on others is encouraged leading to constant surveillance and petty competition within the department. Any kind of support for staff is very limited. The focus is on improving the company image rather than providing actual customer service.
Pros
Some friendly and professional coworkers.
Cons
Insecure senior consultants/managers that want to use others as stepping stones to their 'success'.
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5.0
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Best family environment for very one
Trainee PCA (Former Employee) –  Windsor VIC16 January 2019
Very friendly work force with effective background to improve personnel kills and for the clients it is a best place to have a excellent service and support to live happily.
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5.0
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Bupa is Best.
PCA (Current Employee) –  Woodville North SA11 January 2019
When ever you enter Bupa Aged Care at Woodville Care home, you feel like you have entered your own home. Most of all the staffs, career, Management, Cleaners, Kitchen Staffs and Managers are so supportive and friendly. Its Home away from Home. you can see good team work in woodville care home. Resident are also friendly and cooperative with all the carer and staff.
Pros
Bupa provides lots of trainging and education continuously.
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2.0
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Management with no understanding of aged care
Accountant (Current Employee) –  Sydney4 January 2019
It is hard to work in a company that has the main interest in the shareholders instead of residents. Savings initiative has been inplaced however i often questioned whether will this compensate the resident's best care.
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1.0
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Really toxic company culture!
Customer Service Representative (Former Employee) –  Brisbane Central Business District QLD17 December 2018
Very disruptive office with lots of politics, favouritism & nepotism from egocentric management. Agents are expected to ingratiate themselves with team leaders otherwise they will be micromanaged even if KPIs have been achieved.

Training is poor & inconsistent resulting in lots of miscommunications between different teams/departments. Some team leaders will discuss their personal issues (instead of professional feedback) during coaching sessions with agents.

Unreasonable demands to promote the company brand & increase profits as much as possible despite customers' needs. 

Disorganised & inflexible scheduling with outdated systems.
Pros
Not applicable to this review.
Cons
Limited work/life balance, low salary/benefits, limited opportunities for advancement, incompetent management & really toxic company culture.
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4.0
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good place to work ,staffs and management are approachable
Personal Care Worker (Current Employee) –  Woodville SA29 November 2018
I do really enjoy my job as it is with older people. We work as a single team for the best outcome.However, it is hard to satisfy everyone even though we do the best possible things.
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5.0
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Great Working environment
Assistant in Nursing Student (Former Employee) –  Ashfield NSW25 November 2018
It was nice experience working in Bupa. All the staff were vert helpful and working environment was good. I learned many things from Bupa. Bupa taught me how to communicate with aged people and how to solve their problem.
Pros
Supportive Staff
Cons
No cons
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5.0
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Productive and Generous workplace
Assisant in Nurse (Former Employee) –  Bankstown NSW28 October 2018
The most loving people, I learned how to be empathetic to people isn't my family but treat them as one, very good management that looks after each other.
Pros
short breaks
Cons
benefits
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Overall rating

3.3
Based on 1,201 reviews
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