21: Centacare Catholic Family Services Employee Reviews

I was a Volunteer. I helped with picking up Clients, a mix of elderly and Disabled. We would have morning tea at the centre, and then quite often go out somewhere for lunch, and come back to the centre before taking the Clients home. Due to a company restructure, I and other Volunteers are no longer required.

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This company will ruin your life, your reputation and your entire future / career

Residential Disability Support Worker (Former Employee) - Whyalla - 6 January 2023

If you don’t fit in here you’ll immediately be ganged up on, workers group up to report people for anything and everything or make up false claims just so they don’t have to work with you anymore or to simply score some overtime. They have no regard for your personal life and will expect you to live and breathe the job while then throwing you aside without a care in the world. The workers are toxic and nasty. The management is horrible and will take sides of more “popular” staff rather than remaining neutral and making choices that benefit the clients. I can’t name one positive thing about this company other than the beautiful clients.

Pros

Beautiful clients

Cons

Everything, look elsewhere

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Able to progress in your career over time

Team Leader Disability Accomodation (Former Employee) - Adelaide SA - 17 October 2022

Working with Centercare for just over 10 years , they provided in house training and support to progress in my career. Good work culture and would recommend as an employer.

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Lovely place to work

Case Manager (Former Employee) - Seaton SA - 30 August 2022

I worked at Centacare for 3 years as a case manager. A great place to work and quite nurturing. Highly recommend and opportunity for growth across various programs available.

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Management are awful to staff

Disability Support Worker (Former Employee) - Whyalla SA - 10 May 2022

Senior management are awful to clients and new staff. Staff in whyalla wear highly inappropriate clothing and call cops regularly on clients for minor complaints and issues with the clients. Avoid at all costz

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Poor management

Peer Support Worker (Former Employee) - Port Adelaide SA - 27 March 2022

Culture of bullying. Management will not assist or intervene to resolve conflict. Poor work life balance, you will most definitely take work home with you.

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terrible upper management, not nice people.would not recommend working here

child care centre manager (Former Employee) - western brisbane - 26 January 2022

would not recommend working hereno support or mentoring receivedUpper management is rude, confrontational, and does not make it a pleasant place to workNo culture of support and mentoring or ongoing support for day to day running of the centre.favoritism occured amongst other staff.elitest, rude and harrassing culture from uppoer manaagment.

Pros

none

Cons

upper management is awful

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The bosses don’t care about clients or workers

Support Worker (Current Employee) - Whyalla Norrie SA - 31 December 2021

Centacare Don’t care about any of the clients nor the staff Staff whom would an 8 1/2 hour shift only get paid for 8 hours and now they expect us to work a 12 hour shift and look after the clients if they have Covid It’s pathetic

Pros

There are no pros at all

Cons

No support

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Great place to work and good managers

Support Worker (Current Employee) - Brisbane QLD - 17 December 2021

They have good clients, if you don't feel confident working with a participant you can inform your manager and you get more training. They are good in terms of training staffs

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Centacare Catholic Family Services.

Teaching Assistant (Former Employee) - Ballarat VIC - 10 July 2021

It is quite shocking to know that an organisation that relies on volunteers in its Teaching Literacy and Numeracy program chooses to outsource jobs. The people in charge of running the aforementioned program are so heavily reliant on volunteers that a Catholic Nun who has had a stroke had to carry the weight of the burden.

Pros

Free Tea and Coffee.

Cons

Heavily Reliant on Volunteers, Outsource Jobs without Offering to Employ Volunteers.

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Jobs at Centacare Catholic Family Services

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Disability Support Worker

Disability Support Worker

Recruitment/HR Coordinator

Adelaide CBD SA

13 hours ago

Good professional staff who cared about their clients.

Mental Health Support Worker (Former Employee) - Stones Corner QLD - 28 December 2020

Worked as a casual support worker. They had a great system of buddying you up with another experienced worker to allow you to get to know the clients and their needs.Pretty full-on pace to keep up with as you travelled to different clients and locations daily .Keeping up with paperwork and transfer onto clients' computer records could have been allocated more time.I enjoyed my time there. The staff were professional and caring.

Pros

Good work culture

Cons

Too much admin work and not enough time to do it.

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Poor work / life balance

Personal Care Assistant (Former Employee) - Ningi QLD 4511 - 8 April 2020

Poor work / life balance I did get my certificate 3 in Aged Care & Disabilty though I also enjoyed working with clients. The downfall was not enough time with family

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good

Disability Support Worker (Former Employee) - Adelaide SA - 21 March 2020

It was one of the best place I have ever worked. I had ongoing job training which has given me lots of lessons. Its multicultural workplace. Everything is good about centacare

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Family friendly happy and supportive workplace

Case Manager (Former Employee) - Ceduna - 25 February 2020

good communication good staff management good morals great training opportunities great staff morale great flexible hours great workload management great support from management

Pros

friendly and supportive management

Cons

some air condition issues

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Fast paced, rewarding work

Disability & Aged Care Support Worker, Part time (Former Employee) - Brisbane Northside QLD - 19 November 2019

I would recommend working for Centacare, they were really professional and made sure I was well trained and felt confident in the job before sending me out to work in the community.

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Not for me

Disability Support worker (Former Employee) - Private - 17 October 2019

This company was not a place I personally enjoyed working. the other staff were great and the clients too. I left and found a new job I enjoyed a lot more and that is all I will say.

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fun

Volunteer care taker and assistant (Former Employee) - Brisbane QLD - 19 September 2019

great environment to work in and lots of career advancements available. enjoyed working with productive, warm team of vibrant individuals who make clients feel at home.

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Great work opportunities but challenging management

Case worker (Former Employee) - Adelaide - 26 August 2019

Was great working with clients and other workers. Felt unsupported and bullied by management. Unrealistic expectations on workers. Continual funding issues so no job security.

Pros

Clients and other workers

Cons

Culture of bullying

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Judgemental

Case worker (Former Employee) - Adelaide SA - 16 February 2019

Terrible back stabbing staff judgemental and smiling assasins They smile and stab you in the back Put clients at risk of harm Dont question the manager or youll be sacked

Pros

Clients

Cons

Manager

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Family friendly workplace

Administration Assistant (Current Employee) - Adelaide City Centre SA - 3 January 2018

This is a great organisation to work for. Most of the staff create a warm and friendly environment. The managers are caring and flexible. The salary sacrifice option is rewarding.

Pros

Salary sacrifice

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I believe to hold a position is the Social Service sector should always be client focused, however did not find this the case with Centacare.

CASE MANAGER (Former Employee) - Adelaide Metro SA - 6 November 2017

Working along side of clients could be very challenging, however in saying this absolutely rewarding. I learned appreciating my life and assisting those that were not so fortunate for what ever the circumstance in their lives at present I was there to support, assist and most importantly to empower all persons from different walks of life. I believe upper management was not always client focused. Continuity for funding or lack of it, is a large part of the role. Working alongside of clients to empower, support and assist. Empowering others to make informed decisions and positive choices in their lives.

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