Centacare Catholic Family Services
2.9 out of 5 stars.
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19: Centacare Catholic Family Services Employee Reviews

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Australia19 reviews

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2.9Work–Life Balance

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I was a Volunteer.

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I was a Volunteer. I helped with picking up Clients, a mix of elderly and Disabled. We would have morning tea at the centre, and then quite often go out somewhere for lunch, and come back to the centre before taking the Clients home. Due to a company restructure, I and other Volunteers are no longer required.
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Lovely place to work

I worked at Centacare for 3 years as a case manager. A great place to work and quite nurturing. Highly recommend and opportunity for growth across various programs available.
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Management are awful to staff

Senior management are awful to clients and new staff. Staff in whyalla wear highly inappropriate clothing and call cops regularly on clients for minor complaints and issues with the clients. Avoid at all costz
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Poor management

Culture of bullying. Management will not assist or intervene to resolve conflict. Poor work life balance, you will most definitely take work home with you.
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terrible upper management, not nice people.would not recommend working here

would not recommend working hereno support or mentoring receivedUpper management is rude, confrontational, and does not make it a pleasant place to workNo culture of support and mentoring or ongoing support for day to day running of the centre.favoritism occured amongst other staff.elitest, rude and harrassing culture from uppoer manaagment.

Pros

none

Cons

upper management is awful
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The bosses don’t care about clients or workers

Centacare Don’t care about any of the clients nor the staff Staff whom would an 8 1/2 hour shift only get paid for 8 hours and now they expect us to work a 12 hour shift and look after the clients if they have Covid It’s pathetic

Pros

There are no pros at all

Cons

No support
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Great place to work and good managers

They have good clients, if you don't feel confident working with a participant you can inform your manager and you get more training. They are good in terms of training staffs
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Centacare Catholic Family Services.

It is quite shocking to know that an organisation that relies on volunteers in its Teaching Literacy and Numeracy program chooses to outsource jobs. The people in charge of running the aforementioned program are so heavily reliant on volunteers that a Catholic Nun who has had a stroke had to carry the weight of the burden.

Pros

Free Tea and Coffee.

Cons

Heavily Reliant on Volunteers, Outsource Jobs without Offering to Employ Volunteers.
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Good professional staff who cared about their clients.

Worked as a casual support worker. They had a great system of buddying you up with another experienced worker to allow you to get to know the clients and their needs.Pretty full-on pace to keep up with as you travelled to different clients and locations daily .Keeping up with paperwork and transfer onto clients' computer records could have been allocated more time.I enjoyed my time there. The staff were professional and caring.

Pros

Good work culture

Cons

Too much admin work and not enough time to do it.
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Poor work / life balance

Poor work / life balance I did get my certificate 3 in Aged Care & Disabilty though I also enjoyed working with clients. The downfall was not enough time with family
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good

It was one of the best place I have ever worked. I had ongoing job training which has given me lots of lessons. Its multicultural workplace. Everything is good about centacare
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Family friendly happy and supportive workplace

good communication good staff management good morals great training opportunities great staff morale great flexible hours great workload management great support from management

Pros

friendly and supportive management

Cons

some air condition issues
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Fast paced, rewarding work

I would recommend working for Centacare, they were really professional and made sure I was well trained and felt confident in the job before sending me out to work in the community.
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Not for me

This company was not a place I personally enjoyed working. the other staff were great and the clients too. I left and found a new job I enjoyed a lot more and that is all I will say.
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fun

great environment to work in and lots of career advancements available. enjoyed working with productive, warm team of vibrant individuals who make clients feel at home.
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Great work opportunities but challenging management

Was great working with clients and other workers. Felt unsupported and bullied by management. Unrealistic expectations on workers. Continual funding issues so no job security.

Pros

Clients and other workers

Cons

Culture of bullying
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Judgemental

Terrible back stabbing staff judgemental and smiling assasins They smile and stab you in the back Put clients at risk of harm Dont question the manager or youll be sacked

Pros

Clients

Cons

Manager
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Family friendly workplace

This is a great organisation to work for. Most of the staff create a warm and friendly environment. The managers are caring and flexible. The salary sacrifice option is rewarding.

Pros

Salary sacrifice
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I believe to hold a position is the Social Service sector should always be client focused, however did not find this the case with Centacare.

Working along side of clients could be very challenging, however in saying this absolutely rewarding. I learned appreciating my life and assisting those that were not so fortunate for what ever the circumstance in their lives at present I was there to support, assist and most importantly to empower all persons from different walks of life. I believe upper management was not always client focused. Continuity for funding or lack of it, is a large part of the role. Working alongside of clients to empower, support and assist. Empowering others to make informed decisions and positive choices in their lives.
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Overall rating

Based on 20 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job Security/Advancement
2.7 out of 5 stars for Management
2.7 out of 5 stars for Culture

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