My experience has been anything but positive.
I have been bullied and harassed in my time at CHRC and management are a big part of this culture.
In my role I had no flexibility, however other staff members spend the majority of their workday socialising, which creates a divide in the office.
There is no typical day, working in customer service is always a challenge and your workday can range in tasks from taking customer concerns, completing administration tasks, banking, mail runs, attending staff meetings or training.
I have found any training offered is quite airy fairy and not relevant to the role. Council often asks for honest feedback but when it is given, in my experience, they will reprimand you for being honest.
If you enjoy customer service, this is, in my opinion, not the company to work for as you will not be valued as an employee. The attitude towards customer service workers is you are there to do as you are told, your input is not welcomed and you are constantly criticised, not just for your work performance, but for your personality. I can honestly say I have never worked in such an unprofessional, toxic environment.
Good Annual Leave Allocation, Monthly RDO, Excellent Superannuation