Avoid , find other job agencies !
Brisbane office must have some major internal issues. Got offered a position for processing job then left to wait over a month for on site induction as they kept having excuses. Either the workplace was not ready or they were just flat out busy. You cant just go around offering employment and making people wait as if we dont have bills ! And every time you call they never have anyone available so your stuck trying to get answers out of the poor receptionist. They dont care about you, they only want money from companies paying them to find suitable workers. What they need to do is hire better people for their recruitment role.