Citi
Citi Employee Reviews
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Great team and good work life balance
AML ANALYST (Former Employee) – Australia – 6 December 2017
Overall, a good place to work with lots of social events and plenty of work life balance. Unfortunately there was a lack of succession planning by management which meant flexibility to move across different areas was often limited.
Pros
Events, work life balance
Cons
Lack of vision and succession planning
Corporate environment
Document Unit Team Leader (Former Employee) – Sydney NSW – 8 April 2018
A typical day at work meant a 10 hour day, with very little time to relax during lunch breaks due to the demands on the team. Lack of management and little interest in the well-being of permanent staff, evident by a team being made up of over 50% temporary staff.
Pros
Nice workplace, modern and clearn
Cons
No work/life balance
Office Administrator for two solicitors
Office Administrator (Former Employee) – Sydney – 20 February 2018
Busy role providing office assistance to two Citibank Solicitors Microsoft Office, Excel and Powerpoint experience. Enjoyable environment to work in.
Pros
Flexi time
Lovely office and staff
KYC Risk Analyst (Former Employee) – Dublin SA – 5 January 2018
Excellent team to work for, management very fair and understanding that job can be difficult.
Lots of scope for advancement within role to higher postions.
ideal role for someone who has graduated recentley and is looking for a start in a professional setting.
Lots of scope for advancement within role to higher postions.
ideal role for someone who has graduated recentley and is looking for a start in a professional setting.
Pros
Staff
Cons
expensive poor quality food on site
Care for employee
Customer Service Officer (Former Employee) – Sydney Central Business District NSW – 8 November 2017
Very flexible, they gave extra leave when the company couldn’t give a rise.
Great people great management and working culture. Internationally exposed to other countries
Great people great management and working culture. Internationally exposed to other countries
good work place
Senior Credit Analyst (Current Employee) – Sydney NSW – 6 October 2017
good place to work where you can maintain good work life balance. Based in Rhodes, travel is inconvenient. recently remote access has been revoked. management is generally co-operative and encouraging environment.
Pros
work life balance
Cons
no remote acess
Good organisation
Head of Sales Leveraging, Insurance and Telesales (Former Employee) – Sydney NSW – 25 August 2017
Citi provides a lot of challenges to its people which allows them to grow and develop. its a fast paced environment and the company is global meaning there are reporting lines to other regions
Good working environment but less opportunity
Bankcard Collection Officer (Non-Executive) (Former Employee) – Malaysia – 17 June 2017
Offered a contract basis for a long time of period. Don't have an opportunity to work permanently for secure job. Always put the staff on pressure in order to achieved collection target. Less supportive from top management and have to make own decision while dealing with the customers. Did not provide a good training for staff to ensure better services.
Cons
Long hours of work
Was only there on a contract basis for a special project
Customer Service Representative - Mortgages (Former Employee) – Sydney Central Business District NSW – 13 June 2017
I was employed on a contract basis for a special project in the Mortgage loan area. This resulted in me checking the details that were provided for mortgage loans and chasing up on any deficiencies of the information that was submitted for the loan.
Pros
Job location
Cons
short terms work would have liked an extension
Challenging and exciting place to work
Learning and Development Consultant (Former Employee) – Sydney – 8 September 2016
Working at Citi was both challenging and an exciting place to work. The people working around you always striving to ensure the workplace worked collaboratively to meet each goal set out.
Great office environment
Administration Assistant (Current Employee) – Canary Wharf – 16 August 2016
Working for a bank in the financial district in London, I was in charge of making sure that maintenance tasks are carried out by clients and liaising with clients to let them know when works are carried out.
Pros
Good work life balance, enjoyable work
Cons
No progression.
great team mates,
Mortgage Collections Officer (Current Employee) – Rhodes NSW – 11 August 2016
I do a variety of inbound outbound calls - invoicing legal bills for legal action on accounts. working queues under 30 days overdue. I work with a great team. I find it rewarding to be able to assist customers. I don't find anything hard about my job
Pros
staff benefits
Cons
long travel time
Citi Review
Manager/Project Manager and Trainer (Former Employee) – Sydney NSW – 29 February 2016
A typical day at work normally starts at 7.30am. I like to organise my day and emails as early as possible. By 9am, a plan is created to call clients to provide updates on existing requests or just to say hello. At this time of the year its all about account planning and understanding clients short and long term objectives.
Throughout the day, its engaging clients, internal stakeholders and executives to provide update or obtain update on business initiatives and objectives. As well as working with product and sales managers i proactively track client revenues and metrics to ensure products and services are performing year on year.
Within this line of work, it is imperative to understand competitive landscape to know your company's key strengths to win or strengthen client relationships.
Citi is a global company which caters for companies who have local interest and business abroad. Citi allows the opportunity for an individual to work with multiple jurisdictions and cultures making the role diverse and exciting.
Throughout the day, its engaging clients, internal stakeholders and executives to provide update or obtain update on business initiatives and objectives. As well as working with product and sales managers i proactively track client revenues and metrics to ensure products and services are performing year on year.
Within this line of work, it is imperative to understand competitive landscape to know your company's key strengths to win or strengthen client relationships.
Citi is a global company which caters for companies who have local interest and business abroad. Citi allows the opportunity for an individual to work with multiple jurisdictions and cultures making the role diverse and exciting.
Pros
Accessible At all hours
Cons
Accessible at all hours
Friendly working environment
Customer Solutions Officer (Former Employee) – Sydney NSW – 9 December 2015
Management are approachable. Friendly company and open for employees to learn and expand within company. Always ensuring employees opinions and feedbacks are valued with quarterly updates on company progress and plans.
Very divers work place with a fun environment
Transaction Services Analyst (Former Employee) – Sydney, NSW – 28 November 2015
Citi Bank offered me a good stepping stone.
I started in the mailroom then moved my way up the ranks to Superviser. The skill i gainined in the mailroom with computers and internal system and invoice processing prepaired me for an admin role in procurement.
Each department has a very different working environment, each one fun and exciting.
Overall a good, fun place to work.
I started in the mailroom then moved my way up the ranks to Superviser. The skill i gainined in the mailroom with computers and internal system and invoice processing prepaired me for an admin role in procurement.
Each department has a very different working environment, each one fun and exciting.
Overall a good, fun place to work.
Pros
Great pay, good people
Cons
very poor internal systems
Good Experience, Nice Job and Place
Onshore Services Officer (Former Employee) – Sydney, NSW – 10 November 2015
Citibank is a famous bank in Australia, I was felt happy can worked there. It's been for 5 years, I've got a good experience.
The most enjoyable part of the job was working alongside my colleagues and learning of them.
The most enjoyable part of the job was working alongside my colleagues and learning of them.
IT Professional, business analyst and compliance officer
Senior Business Analyst (Former Employee) – Sydney, NSW – 16 September 2015
Good benefits, Nice environment, Management not always knows what they are doing, too many organisational changes, not very open to life balance.
Pros
Benefits like cheaper mortgage and no cost credit card
Cons
high pressure, managers sometimes disconnected from staff needs.