Citi
Citi Employee Reviews
Found 33 reviews matching the search See all 15,037 reviews
Sort by: Helpfulness | Rating | Date
Agressive. Well paid but in return they own you.
Director (Former Employee) – Sydney NSW – 6 August 2018
Typical American attitude - well paid but expect next to no work-life balance. Some management good, some less so. Overall happy i worked there, but also happy i don’t any more.
Static Company with little culture and little progression
Citigold Relationship Banker (Current Employee) – Sydney Central Business District NSW – 24 May 2018
The company goes through various changes (3 in 12 months). Very little culture and employees usually have to fund their own work events.
Management constantly changing and there is little communication among teams allowing for little movement among different levels of the company.
Management constantly changing and there is little communication among teams allowing for little movement among different levels of the company.
Pros
pays well
Cons
very little culture
Corporate environment
Document Unit Team Leader (Former Employee) – Sydney NSW – 8 April 2018
A typical day at work meant a 10 hour day, with very little time to relax during lunch breaks due to the demands on the team. Lack of management and little interest in the well-being of permanent staff, evident by a team being made up of over 50% temporary staff.
Pros
Nice workplace, modern and clearn
Cons
No work/life balance
Micro management at its best.
customer service consultant (Former Employee) – Sydney NSW – 20 November 2018
The pay is good if you are prepared to work weekends and late shifts. Everything is monitored and you get error reports daily. People are nice but very hard to advance or move to other departments unless you are very young and a favourite of the team leaders.
Pros
A variety of shifts.
Cons
Having to deal with unhappy customers most of the time.
Lovely office and staff
KYC Risk Analyst (Former Employee) – Dublin SA – 5 January 2018
Excellent team to work for, management very fair and understanding that job can be difficult.
Lots of scope for advancement within role to higher postions.
ideal role for someone who has graduated recentley and is looking for a start in a professional setting.
Lots of scope for advancement within role to higher postions.
ideal role for someone who has graduated recentley and is looking for a start in a professional setting.
Pros
Staff
Cons
expensive poor quality food on site
Great team and good work life balance
AML ANALYST (Former Employee) – Australia – 6 December 2017
Overall, a good place to work with lots of social events and plenty of work life balance. Unfortunately there was a lack of succession planning by management which meant flexibility to move across different areas was often limited.
Pros
Events, work life balance
Cons
Lack of vision and succession planning
Care for employee
Customer Service Officer (Former Employee) – Sydney Central Business District NSW – 8 November 2017
Very flexible, they gave extra leave when the company couldn’t give a rise.
Great people great management and working culture. Internationally exposed to other countries
Great people great management and working culture. Internationally exposed to other countries
good work place
Senior Credit Analyst (Current Employee) – Sydney NSW – 6 October 2017
good place to work where you can maintain good work life balance. Based in Rhodes, travel is inconvenient. recently remote access has been revoked. management is generally co-operative and encouraging environment.
Pros
work life balance
Cons
no remote acess
A great platform of a million opportunities
SERVICE RELATIONSHIP MANAGER (Former Employee) – Bahrain – 19 April 2018
A place where learning never comes to an end. Everyday is a new challenge and an opportunity to meet with new people. Updates are made regularly in the process and regulations for consumer protection and safety.
Pros
a great learning platform for self development
Cons
long working hours and pressure
Good working environment but less opportunity
Bankcard Collection Officer (Non-Executive) (Former Employee) – Malaysia – 17 June 2017
Offered a contract basis for a long time of period. Don't have an opportunity to work permanently for secure job. Always put the staff on pressure in order to achieved collection target. Less supportive from top management and have to make own decision while dealing with the customers. Did not provide a good training for staff to ensure better services.
Cons
Long hours of work
Citi Review
Manager/Project Manager and Trainer (Former Employee) – Sydney NSW – 29 February 2016
A typical day at work normally starts at 7.30am. I like to organise my day and emails as early as possible. By 9am, a plan is created to call clients to provide updates on existing requests or just to say hello. At this time of the year its all about account planning and understanding clients short and long term objectives.
Throughout the day, its engaging clients, internal stakeholders and executives to provide update or obtain update on business initiatives and objectives. As well as working with product and sales managers i proactively track client revenues and metrics to ensure products and services are performing year on year.
Within this line of work, it is imperative to understand competitive landscape to know your company's key strengths to win or strengthen client relationships.
Citi is a global company which caters for companies who have local interest and business abroad. Citi allows the opportunity for an individual to work with multiple jurisdictions and cultures making the role diverse and exciting.
Throughout the day, its engaging clients, internal stakeholders and executives to provide update or obtain update on business initiatives and objectives. As well as working with product and sales managers i proactively track client revenues and metrics to ensure products and services are performing year on year.
Within this line of work, it is imperative to understand competitive landscape to know your company's key strengths to win or strengthen client relationships.
Citi is a global company which caters for companies who have local interest and business abroad. Citi allows the opportunity for an individual to work with multiple jurisdictions and cultures making the role diverse and exciting.
Pros
Accessible At all hours
Cons
Accessible at all hours
Very negative
Direct Sales Professional Consultant (Former Employee) – Sydney, Australia – 4 July 2012
Very disjointed and mismanagement wouldn't work there again ever and don't recommend it to any one. They constantly accuse you of things that you haven't even done. One of my coworkers made racist comments that were borderline harassment and discrimination as well as illegal. There were sooo many rules and the most enjoyable part of the job was handing in my resignation letter.
Pros
money
Cons
management, structure, hours, lack of compensation
IT Professional, business analyst and compliance officer
Senior Business Analyst (Former Employee) – Sydney, NSW – 16 September 2015
Good benefits, Nice environment, Management not always knows what they are doing, too many organisational changes, not very open to life balance.
Pros
Benefits like cheaper mortgage and no cost credit card
Cons
high pressure, managers sometimes disconnected from staff needs.
Office Administrator for two solicitors
Office Administrator (Former Employee) – Sydney – 20 February 2018
Busy role providing office assistance to two Citibank Solicitors Microsoft Office, Excel and Powerpoint experience. Enjoyable environment to work in.
Pros
Flexi time
Long hours not much recognition of work
Various Positions in Treasury / Finance Operations (Former Employee) – Sydney NSW – 12 August 2013
Worked in different areas spaning 14 years from Data entries, Reconciling Brokerage, Nostro balances, Investigating none or late payments, Reconciliation of accounts for the different Treasury Products.
Pros
Good friends
Cons
Very long hours with not much recognition for one's performance
great team mates,
Mortgage Collections Officer (Current Employee) – Rhodes NSW – 11 August 2016
I do a variety of inbound outbound calls - invoicing legal bills for legal action on accounts. working queues under 30 days overdue. I work with a great team. I find it rewarding to be able to assist customers. I don't find anything hard about my job
Pros
staff benefits
Cons
long travel time
Good work place
AIX lead (Former Employee) – Sydney – 29 March 2015
Always changing environment
good work life balance
great work mates
would recommend Citi as a place to work
Changing hardware environment every 4 years gave a great exposure to new products and software.
good work life balance
great work mates
would recommend Citi as a place to work
Changing hardware environment every 4 years gave a great exposure to new products and software.
Pros
work at home
Cons
long hours