Citi Employee Reviews

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Welcome to America
SENIOR DISPUTE RESOLUTION OFFICER (Former Employee) –  Sydney NSW26 September 2018
Life like cut outs where provided as incentives??? My manager was a very unapproachable person. Meetings held in the tiny L shaped lunch room was an experience.
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Static Company with little culture and little progression
Citigold Relationship Banker (Current Employee) –  Sydney Central Business District NSW24 May 2018
The company goes through various changes (3 in 12 months). Very little culture and employees usually have to fund their own work events.

Management constantly changing and there is little communication among teams allowing for little movement among different levels of the company.
Pros
pays well
Cons
very little culture
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A great platform of a million opportunities
SERVICE RELATIONSHIP MANAGER (Former Employee) –  Bahrain19 April 2018
A place where learning never comes to an end. Everyday is a new challenge and an opportunity to meet with new people. Updates are made regularly in the process and regulations for consumer protection and safety.
Pros
a great learning platform for self development
Cons
long working hours and pressure
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Corporate environment
Document Unit Team Leader (Former Employee) –  Sydney NSW8 April 2018
A typical day at work meant a 10 hour day, with very little time to relax during lunch breaks due to the demands on the team. Lack of management and little interest in the well-being of permanent staff, evident by a team being made up of over 50% temporary staff.
Pros
Nice workplace, modern and clearn
Cons
No work/life balance
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Office Administrator for two solicitors
Office Administrator (Former Employee) –  Sydney20 February 2018
Busy role providing office assistance to two Citibank Solicitors Microsoft Office, Excel and Powerpoint experience. Enjoyable environment to work in.
Pros
Flexi time
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Lovely office and staff
KYC Risk Analyst (Former Employee) –  Dublin SA5 January 2018
Excellent team to work for, management very fair and understanding that job can be difficult.

Lots of scope for advancement within role to higher postions.


ideal role for someone who has graduated recentley and is looking for a start in a professional setting.
Pros
Staff
Cons
expensive poor quality food on site
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Great team and good work life balance
AML ANALYST (Former Employee) –  Australia6 December 2017
Overall, a good place to work with lots of social events and plenty of work life balance. Unfortunately there was a lack of succession planning by management which meant flexibility to move across different areas was often limited.
Pros
Events, work life balance
Cons
Lack of vision and succession planning
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Care for employee
Customer Service Officer (Former Employee) –  Sydney Central Business District NSW8 November 2017
Very flexible, they gave extra leave when the company couldn’t give a rise.
Great people great management and working culture. Internationally exposed to other countries
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Culture
National Sales Executive (Current Employee) –  Sydney Central Business District NSW8 November 2017
Great Culture , work / life balance, strong training focus, ability to be agile where required, overall strong market presences, fantastic global focus.
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good work place
Senior Credit Analyst (Current Employee) –  Sydney NSW6 October 2017
good place to work where you can maintain good work life balance. Based in Rhodes, travel is inconvenient. recently remote access has been revoked. management is generally co-operative and encouraging environment.
Pros
work life balance
Cons
no remote acess
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Good organisation
Head of Sales Leveraging, Insurance and Telesales (Former Employee) –  Sydney NSW25 August 2017
Citi provides a lot of challenges to its people which allows them to grow and develop. its a fast paced environment and the company is global meaning there are reporting lines to other regions
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Good working environment but less opportunity
Bankcard Collection Officer (Non-Executive) (Former Employee) –  Malaysia17 June 2017
Offered a contract basis for a long time of period. Don't have an opportunity to work permanently for secure job. Always put the staff on pressure in order to achieved collection target. Less supportive from top management and have to make own decision while dealing with the customers. Did not provide a good training for staff to ensure better services.
Cons
Long hours of work
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Was only there on a contract basis for a special project
Customer Service Representative - Mortgages (Former Employee) –  Sydney Central Business District NSW13 June 2017
I was employed on a contract basis for a special project in the Mortgage loan area. This resulted in me checking the details that were provided for mortgage loans and chasing up on any deficiencies of the information that was submitted for the loan.
Pros
Job location
Cons
short terms work would have liked an extension
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The Citi that never Sleeps
LITIGATION ASSOCIATE (Former Employee) –  Pakistan13 March 2017
My First Full time Job! a very nice work experience topped with great management and leaders, culture and learning environment. Citi laid a fantastic foundation for me.
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Enjoyable place to work
Claims Processor (Former Employee) –  Dublin2 February 2017
Worked in Citi on a 6 month internship during college. Citi provided a view into the professional world through a hard working team based structure.
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Challenging and exciting place to work
Learning and Development Consultant (Former Employee) –  Sydney8 September 2016
Working at Citi was both challenging and an exciting place to work. The people working around you always striving to ensure the workplace worked collaboratively to meet each goal set out.
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Great office environment
Administration Assistant (Current Employee) –  Canary Wharf16 August 2016
Working for a bank in the financial district in London, I was in charge of making sure that maintenance tasks are carried out by clients and liaising with clients to let them know when works are carried out.
Pros
Good work life balance, enjoyable work
Cons
No progression.
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great team mates,
Mortgage Collections Officer (Current Employee) –  Rhodes NSW11 August 2016
I do a variety of inbound outbound calls - invoicing legal bills for legal action on accounts. working queues under 30 days overdue. I work with a great team. I find it rewarding to be able to assist customers. I don't find anything hard about my job
Pros
staff benefits
Cons
long travel time
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Citi Review
Manager/Project Manager and Trainer (Former Employee) –  Sydney NSW29 February 2016
A typical day at work normally starts at 7.30am. I like to organise my day and emails as early as possible. By 9am, a plan is created to call clients to provide updates on existing requests or just to say hello. At this time of the year its all about account planning and understanding clients short and long term objectives.

Throughout the day, its engaging clients, internal stakeholders and executives to provide update or obtain update on business initiatives and objectives. As well as working with product and sales managers i proactively track client revenues and metrics to ensure products and services are performing year on year.

Within this line of work, it is imperative to understand competitive landscape to know your company's key strengths to win or strengthen client relationships.

Citi is a global company which caters for companies who have local interest and business abroad. Citi allows the opportunity for an individual to work with multiple jurisdictions and cultures making the role diverse and exciting.
Pros
Accessible At all hours
Cons
Accessible at all hours
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Nice office location in the heart of Sydney
Intern (Former Employee) –  Sydney, NSW10 January 2016
Friday afternoons we get beers in the office. Nice office location. Very central. Friendly supervisors and co workers.
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Overall rating

3.9
Based on 14,557 reviews
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Ratings by category

3.8Work/Life Balance
3.9Salary/Benefits
3.5Job Security/Advancement
3.6Management
3.8Culture