3.9 out of 5 stars.
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Coates Careers and Employment

About the company

  • Company size
    1001 to 5,000
  • Industry
    Construction, Repair & Maintenance Services
  • Headquarters
    6/241 O'Riordan Street, M...
  • Link
    Coates website

When you join Coates, you’re joining more than just Australia’s leading equipment hire provider. You’re joining an end-to-end solutions company spanning equipment rental, temporary works engineering, industrial shutdown management and safety training.

Proudly Australian-owned, Coates has a long history of supporting customers to deliver major projects, and an exciting future focused on transformation, innovation and growth. With over 1,500 employees in 150+ locations, we offer diverse and reward...

When you join Coates, you’re joining more than just Australia’s leading equipment hire provider. You’re joining an end-to-end solutions company spanning equipment rental, temporary works engineering, industrial shutdown management and safety training.

Proudly Australian-owned, Coates has a long history of supporting customers to deliver major projects, and an exciting future focused on transformation, innovation and growth. With over 1,500 employees in 150+ locations, we offer diverse and rewarding roles at our nationwide branches, state head offices and corporate office in Sydney.

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Jobs

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Browse jobs by job title

Customer Service Manager

7 jobs

Rating overview

Rating is calculated based on 70 reviews and is evolving.

3.67 out of 5 stars.20194.25 out of 5 stars.20203.00 out of 5 stars.20211.86 out of 5 stars.20224.50 out of 5 stars.2023

Reviews

Customer Service in Belmont WA
on 17 July 2023
The work is never boring, the people are caring and the career opportunities are endless.
The people and the variety of the work is the best Ive ever experienced. Everyone is fun, hardworking and caring and every day brings new challenges to break down, new people to meet, new customers to look after and new projects to get involved in. Coates is also a company that is continually trying to be better - diversity, employee work/life balance, better equipment, sustainable solutions, bett...
Customer Service Coordinator in Belmont Western Australia
on 23 July 2023
Fun workplace with great people and supportive team
I have been with Coates almost years and have been shown nothing but support. The team are great and management will always try to help. The culture is great and the recognition you can reciveve is also great. Have never been with a company that freely gives out recognition. The work life balance is also amazing and the flexability of working from home to working with the team in the office has al...
Forklift Driver/Labourer in Melbourne VIC
on 9 September 2022
Bogged down with paperwork
Allways for customers l get it but at the cost of the people high turnover ,management boys club'sHire fleet out date or rong product s all fixing sales man stuff ups
Sales Coordinator in Port Kembla NSW
on 24 July 2022
Terrible management. Overworked and underpaid. Do not recommend working there
Terrible culture. No guidance from management. Save the stress and get a job elsewhere Long hours, no work life balance. Staff are rude to each other and customers!
Sales Coordinator in Gippsland VIC
on 2 May 2022
Don't waste your time or energy , the most toxic environment I have ever worked in. And the most toxic and horrible Managers I have ever worked for.
Management.....what Management!!????!!! Only a bunch of inexperienced manipulators, backstabbing each other to fight their way to the top. It's horrific, morale so bad, staff turnover huge.If your a decent person and want to work your way up and hold your head high, please don't waste your time or loyalty on this company. Coates will promise the world and chew you up and spit you out, your nothi...

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Questions and answers

People have asked 20 questions about working at Coates. See the answers, explore popular topics and discover unique insights from Coates employees.

Popular questions

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Interview insights

Insights from 40 Indeed users who have interviewed with Coates within the last 5 years.

Average experience
Interview is easy
Process takes about two weeks

Interview Questions

Basic questions about your resume and did i know anyone that worked there. Lucky I had a friend.

Basic questions about your res...

Shared on 24 January 2022

Basic questions about your resume and did i know anyone that worked there. Lucky I had a friend

Basic questions about your res...

Shared on 21 December 2021

Tell them you have a family member or friend that works there will get the job instantly

Tell them you have a family me...

Shared on 21 November 2021

Common questions about Coates

Working at Coates

  • Sales Coordinator3.3 out of 5 stars.
  • Fitter4.1 out of 5 stars.
  • Diesel Mechanic4.8 out of 5 stars.
  • Yard Hand2.5 out of 5 stars.
  • Sales2.5 out of 5 stars.
  • Truck Driver4.0 out of 5 stars.

Coates locations

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