3.9 out of 5 stars.
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Coates Employee Reviews

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3.6Work–Life Balance

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The work is never boring, the people are caring and the career opportunities are endless.

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The people and the variety of the work is the best Ive ever experienced. Everyone is fun, hardworking and caring and every day brings new challenges to break down, new people to meet, new customers to look after and new projects to get involved in. Coates is also a company that is continually trying to be better - diversity, employee work/life balance, better equipment, sustainable solutions, better processes for customers etc. Its refreshing to work for a company and people that are always trying to do the right thing.

Pros

Flex policy, free snacks, free parking, discounts @ 400 businesses around Aus

Cons

EOFY busy time of year.
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Fun workplace with great people and supportive team

I have been with Coates almost years and have been shown nothing but support. The team are great and management will always try to help. The culture is great and the recognition you can reciveve is also great. Have never been with a company that freely gives out recognition. The work life balance is also amazing and the flexability of working from home to working with the team in the office has also been a pro.

Pros

Birthday recognition month with lunch provided, flexible working hours, work from home option.
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Bogged down with paperwork

Allways for customers l get it but at the cost of the people high turnover ,management boys club'sHire fleet out date or rong product s all fixing sales man stuff ups
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Terrible management. Overworked and underpaid. Do not recommend working there

Terrible culture. No guidance from management. Save the stress and get a job elsewhere Long hours, no work life balance. Staff are rude to each other and customers!
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Don't waste your time or energy , the most toxic environment I have ever worked in. And the most toxic and horrible Managers I have ever worked for.

Management.....what Management!!????!!! Only a bunch of inexperienced manipulators, backstabbing each other to fight their way to the top. It's horrific, morale so bad, staff turnover huge.If your a decent person and want to work your way up and hold your head high, please don't waste your time or loyalty on this company. Coates will promise the world and chew you up and spit you out, your nothing but a number
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The hours worked was not reflective in the wage

Once you broke down the hours work to your wage the hourly rate was terrible.Management were fantastic and good overall. Very clicky environment and legacy staff are not very welcoming or supportive of others.
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Terrible management and managers.

Archaic management who do not understand issues and processes, and won’t listen to staff who do. A toxic relationship between managers creates a confrontational work environment. Generally a very unprofessional work place.

Pros

Work is simple.

Cons

Culturally broken.
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Poor management culture

A poor management culture that generally ignores issues and will not take the time to understand them. Very little, to no support, for affected employees.

Pros

Little over sight

Cons

Managers who won’t listen and lack the skills and understanding to deal with issues.
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A good place to work

This is a good place to work. Many challenges but people there are helpful. Company culture is good and they are rebuilding the structure to make it more perfect place to work
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Stressful, culture, mangerment is toxic

Easy job, just bad management and if your not in with the group you will be fired. No real training. Not a nice culture to be apart of. Very stressful with each department double handling and blaming the next department for stuff ups,

Pros

Salary

Cons

Long hours, bad management, no training, CEO dosent care about workers, and very toxic
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Busy but rewarding

Like any large business you can feel like you disappear as just an employee number. I found however it was a close knit team and even the upper management took interest.

Pros

Discount on staff hires, abit to win service awards

Cons

Hours can seem long but pay rate is fair.
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Excellent Company to work for and progress

Coates Hire is an excellent company to work for. I have been here for nearly 10 years and have my way up from an entry level trainee counter hand to Branch Manager. My time over the years at Coates has allowed me to travel to regional WA for stints and manage installations of major events.

Pros

Career Progression, Impeccable Safety Culture, Good Team, Opportunities Nationally

Cons

Long hours - 7-5 can be a drain at times, especially in winter when you leave home when its dark and get home and its dark again.
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Busy, every day different

Busy all day. Learnt Basplan & Accounts Payable. Friendly staff. Most management approachable. Hardest parts of the job was ensuring the paperwork was handed in on time and getting suppliers to issue Credit Notes. The most enjoyable part of the job was the friendly staff.
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Generally a good working environment with sound processes and procedures.

Generally a good company to work for with decent salaries/wages. Unfortunately the industry is subject to ups and downs and heavily reliant on the construction industry. Economic downturns resulted in many losing jobs including myself. Redundancy was tuff considering I had relocated and asked about job security before purchasing a home.
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Very frustrating

‘Could have been an awesome job if things were a little different.’ The good things Large range of different equipment to work on. Work car, phone etc. travel to other sites (limited oppurtunities) The challenges Very little opportunity for any overtime due to current economic state. The company didn't want to spend any money on maintenance so equipment wasn't maintained as well as it could have been.
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Company has not moved with modern times, as an underlying attitude that the customer will always choose this company

Very demanding old school culture. Very few happy people. Mentoring occurs to infrequently. CEO down supports a revenue is prime focus. KPIs require face to face during business hours, therefore admin, contracts, CRM, office time are mostly after business hours. Illness and absenteeism support this, high level of churn and burn of their people which is greater than industry standard.
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coates hire

great place to work if you can get your foot in the door very strickd on their saftey some would say abit over bord good pay rate i would work there again if i had the option
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Most safety conscious place to work for employees

You will love this place. They pride themselves on their safety first culture and it is real. We did look out for each other. Most definitely would recommend you apply for work here if something is available.

Pros

Great Safety Culture

Cons

Big companies always have some difficulties.
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Poor

Would not recommend working with coates,poor culture,treated poorly,conditions are bad,supply own safety gear ,no time off for holidays,better places to work
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Good work environment and people.

I enjoyed my time at Coates Hire Training Services in Melbourne, and would work for Coates again if an opportunity came up on the Gold Coast. I ended up leaving Coates when I moved to the Gold Coast.

Pros

Good training and work life balance.

Cons

None that come to mind.
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Great place to work

I had a great time working for Coate's Hire. Their company is national and professional. The management and organization of this company is A grade and their workers are looked after and treated with the utmost respect. I learned how to work as a team to get the job done safely and quickly. The culture is laid back and polite. The hardest part of the job was physical but not to taxing and the most enjoyable part of the job was traveling to job sites all over W.A

Pros

Free christmas lunch

Cons

hard but rewarding work
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Overall rating

Based on 70 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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