Coles
3.8 out of 5 stars.
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Coles Careers and Employment

About the company

  • CEO
    Steven Cain
  • Founded
    1914
  • Company size
    more than 10,000
  • Revenue
    more than $10B (AUD)
  • Industry
    Retail & Wholesale
Learn more

Jobs

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Casual
Liquorland Sales Assistant

Galston NSW

14 hours ago

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Casual
First Choice Liquor Market Sales Assistant

Mandurah WA

14 hours ago

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Full-time
Customer Analytics & Insights Specialist

Hawthorn East VIC

14 hours ago

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Full-time
Digital Tag Implementation Specialist

Hawthorn East VIC

14 hours ago

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Full-time
Marketing & Member Engagement Manager

Hawthorn East VIC

14 hours ago

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Full-time
P&C Project Manager

Hawthorn East VIC

14 hours ago

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Casual
Coles Supermarket Team Member

Cairns QLD

2 days ago

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Casual
Coles Team Member

Albany WA

2 days ago

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Casual
Coles Customer Service / Checkouts

Fairy Meadow NSW

2 days ago

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Casual
Coles Express Customer Service Assistant

Kempsey NSW

2 days ago

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Casual
Store Team Member

Findon SA

2 days ago

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Part-time
Sales Assistant

Coffs Harbour NSW

2 days ago

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Casual
Coles Cleaning & Trolley Collection

Melbourne VIC

2 days ago

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Casual
Coles Express Customer Service Assistant - Overnight

Mount Annan NSW

2 days ago

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Casual
Coles Vehicle Trolley Collection

Bateau Bay NSW

2 days ago

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Full-time
Customer Insights Partner

Hawthorn East VIC

2 days ago

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Part-time
Team Leader

Dalby QLD

2 days ago

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Casual
Coles Online Customer Service Agent - Online Delivery (Driver)

Bendigo VIC

2 days ago

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Full-time
Baker

Beaudesert QLD

2 days ago

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Full-time
Head of Merchandise Strategy & Supplier Development

Hawthorn East VIC

2 days ago

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There are 583 jobs at Coles
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Customer Service

93 jobs

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Salaries

Salary estimated from 221 employees, users, and past and present job advertisements on Indeed.

Retail

Retail Sales Assistant
$20.89 per hour
Store Manager
$60,831 per year
Merchandiser
$25.00 per hour
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Rating overview

Rating is calculated based on 3.1K reviews and is evolving.

3.8220173.7620183.4920193.6620202.702021

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Work & Life Balance

Reviews

Retail Customer Service Assistant in Kempsey NSW
on 14 May 2021
Okay, good work environment, up to date online courses which keeps you updated.
Napotism is toxic in where I work, recognition of staff and hours as well as promotion wise. Who you know gets the hours and promotion, it doesn’t matter how long or hard you worked there.
Customer Service in South Australia
on 15 May 2021
Don’t bother if you’re over 20 unless you’re just looking for a bit of pocket money
Toxic environment.You will be abused and/or treated as lower class regularly by customers.No support from management.No recognition.For the most part only acknowledged when being criticised.Don’t expect many hours unless you’re cheap/under 20. They like to hire a variety of people so they can tick the diversity box, but only provide minimum hours (10-12hrs per week) to anyone who is on the full pay rate.If you speak your mind or stand up for yourself you’ll instantly become an outcast.
Team Member in Smeaton Grange NSW
on 2 May 2021
Toxic Management
Management is very toxic, they will pick on your rates, gap times and anything else, if they don’t like you they will push your buttons to get a reaction out of you, so hopefully you say something and then they use it against you to write you up, culture is bad
FRESH PRODUCE TEAM MEMBER in Greenwood WA
on 28 April 2021
Good paying part time job
The job pays well overall but lacks a dynamic amd exciting environment. The work is hard and repeditive but the satfey standards and break time allocations are better then its competitors. Public holidayand weekend rates pay is a bonus.
customer service team member in Newmarket QLD
on 27 April 2021
Fun place for brginners
Coles provide work life balance , a fun place to work. Provide great opportunity for beginners. people and culture was good overall. Definitely better place to work
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Questions and answers

People have asked 236 questions about working at Coles. See the answers, explore popular topics and discover unique insights from Coles employees.

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Interview insights

Insights from 1.1K Indeed users who have interviewed with Coles within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview Questions

All casual video interviews are basically the same. 1. Why would you like to work at Coles. 2. Tell about a time you delivered exceptional customer service. 3. What will you do to ensure safety for customers and colleagues. 4. Availability and what you like to do outside of work.

Shared on 23 April 2021

Standard interview questions.

Shared on 24 March 2020

Everything under the sun.

Shared on 4 September 2019
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