Coles
3.8 out of 5 stars.
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Coles Careers and Employment

About the company

  • CEO
    Steven Cain
    81%
    approve of Steven Cain's performance
  • Founded
    1979
  • Company size
    more than 10,000
  • Revenue
    $35m to $140m (AUD)
  • Industry
    Retail & Wholesale
  • Headquarters
    Store Support Centre, Haw...
  • Link
    Coles website

Coles Supermarkets is a national full service supermarket retailer, with more than 800 stores across Australia. Beginning over 100 years ago, Coles supermarkets are a part of Australia’s history.

Whether you’re at the door or on the floor, life behind the shelves is fast, and it’s fun. You might be helping keep our stores clean. Or collecting trolleys. Or delivering customers’ orders. Whatever your role is, you’ll belong to a close-knit team where you can be yourself - connect with each other, and the local community.

Each day here is different and fast-paced, which means you’ll gain valuable first-hand experience. Plus, we offer formal training to all our team members. This is a supportive environment, where you’ll develop skills that’ll set you up for a successful career at Coles Group and beyond.

Learn more

Jobs

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Browse jobs by location

Hawthorn East VIC

77 jobs

Salaries

Salary estimated from 250 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.2K reviews and is evolving.

3.9420183.6720193.7920202.9420213.232022

Reviews

Night Filler in South Australia
on 8 December 2022
Decent

With good coworkers it's great, but rotating door of managers could really change the vibe. Shifts were pretty short but you could get more if you asked for them.

Checkout Operator in Albany Creek QLD
on 7 December 2022
Essential service that treats its workers as a non essential service

Most team get along, but like any workplace there is constant whingeing about management. Upper management seems to always put more workload onto an increasingly shrinking team. You don't have the stable group around you because their staff (who are young or casual) always call in sick leaving you short. Beware... THIS employer really DOESN'T care about your welfare, as evidenced by their sacking of over 4,000 employees when the pandemic ended, despite USING THOSE SAME EMPLOYEES when it was at it's very worst. There is NO LOYALTY. TOP MANAGEMENT IS THE MOST TOXIC I HAVE EVER SEEN.

Retail Sales Assistant in Wollongong NSW
on 2 December 2022
Regular job

-fun people -understanding -communication with managers is key -store managers or state are overestimate work to be done. - they cut hours occasionally -department managers are great.

Customer Service Representative in Reynella SA
on 1 December 2022
Boring and harsh management but the pay is decent

I just resigned recently because of how unfair management is and how they just don't care about their employees. The pay is good and interacting with customers can be fun sometimes but you can get sacked at even the slightest mistake so be careful.

Retail Team Member in Warrawong NSW
on 27 November 2022
Productive and fun workplace

Have learned time management skills here. The colleagues are very helpful and welcoming. Good working environment. Everyone is very friendly and fun to work with.

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Questions and answers

People have asked 271 questions about working at Coles. See the answers, explore popular topics and discover unique insights from Coles employees.

See questions about:

  • Interviews
  • Hiring Age
  • Working Hours
  • Hiring Process
  • Salaries
  • Benefits
  • Part Time Jobs
  • Background Check
  • Job Opportunities
  • Dress Code
  • Shifts
  • Working Culture
  • Working Environment
  • Office Locations
  • Promotion

Interview insights

Insights from 1K Indeed users who have interviewed with Coles within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview Questions

Literally the questions that the person posted on the 23rd of April. You get 30seconds to read the question and then 60 seconds to say an answer. It goes by extremely quick… I was pretty shocked about how quick everything was going and made some mistakes, so definitely prepare for that.

Shared on 10 February 2022

Many and varied

Shared on 13 September 2021

All casual video interviews are basically the same. 1. Why would you like to work at Coles. 2. Tell about a time you delivered exceptional customer service. 3. What will you do to ensure safety for customers and colleagues. 4. Availability and what you like to do outside of work.

Shared on 23 April 2021

Common questions about Coles

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