3.7 out of 5 stars.
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Customer Service Representative hourly salaries in Brisbane, QLD at Coles

Job Title
Customer Service Representative6 salaries
Average salary
$27.13 per hour
Below national average
Average $27.13
Low $17.29
High $41.70

Salary estimated from 6 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: 17 October 2023

Compare all Customer Service Representative salaries in Brisbane, QLD

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Reviews for Customer Service Representative in Coles

Simple job with Good pay ~ Poor management and customers

Straight forward and simple job with decent pay, although customers are terrible and department managers are snarky and have lots of attitude towards younger team members, over hired in the service departments and forced to cut all casuals hours + won’t give some casuals shifts with the excuse “i must’ve forgotten you”. Despite this coworkers were great and supervisors were often very good and proficient in their job. Always felt like you can fall on your coworkers for help and I have definitely made friends here. Also there is good work/life balance with a lot of flexibility with getting time off as a casual ~ very clean and easy to use company website


Team Room with free food and microwave/toaster/fridge etc, team locker room, good pay for the job, free uniforms when starting, public holiday rates, ability to get training in other departments with ease, good store mangers


Poor Department Management, Long standing periods, Terrible customers
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Fun place to work

Good place to work, average salary, The management at Coles Express was generally supportive and provided clear guidelines for daily tasks. The most challenging aspect of the job was dealing with occasional difficult or irate customers, which required patience and effective conflict resolution skills.
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Working in service

Never work in service, the worst department. Any other department is fine somewhat enjoyable compared to service. Absolutely horrible and drain the life out of you with the customers you get.


discount card


management dont care about you, overworked
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How much does a Customer Service Representative make at Coles in Brisbane, QLD?

Average Coles Customer Service Representative hourly pay in Brisbane, QLD is approximately $27.13, which is 7% below the national average.

Salary information comes from 37 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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