Worst management I’ve ever worked for.
Coles Services (Former Employee) – Richmond Icon – 1 February 2019
Where do I start. working at icon as a coles service member. It felt like management and other staff members didn’t have the time for me. The micromangement from the store manager caused me great anxiety. It would not matter if you cleaned the whole floor. if there was ever a mess casued by a customer (grape on floor etc) i would be accontable. But better yet, instead of actually asking or talking to me about it, he would go contact the area manager to basically call me??? I guess talking to the “cleaner” was too much of a inconvenience for him.
My contract hours was 6-2pm, but yet a couple of times a week after finishing at 2 i would be pressured to come in the following 12am to start another 9 hour shift. .
Not to mention the little time i wasn’t working, I would always get a text or call from the area manager. Most of the time I would get a text as late as 10 to basically work at another store at 6 the next morning.
Long story short. working at coles was the reason my mental health completely broke down.
Lack of communication, lack of care and lack of training really breaks you down over a period. Worst time of my life.
The fact it’s still a job.
Lack of communication from mangement, bad life and work balance, coles services is bottom of the staff food chain (or at least that’s the way we are treated)