3.9 out of 5 stars.
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Commonwealth Bank of Australia Employee Reviews

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3.8Work–Life Balance

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Good place

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Good place to work, decent pay and WFH is very convenient. After completing trainings hours were promised, but then not given which is disappointing as a casual.
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Fun and so many opportunities

A lot of training and support if you want to climb the corporate ladder. Pay quite good. It's a great environment and I would highly recommend to anyone of any age
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Customer obsessed

Amazing environment with a focus on delivering products and services that make a difference to our customers. A culture based on continuous learning, flexibility and outcome focussed.
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Would not recommend working for this company

What is the best part of working at the company?Some good benefits like discounted banking What is the most stressful part about working at the company?The abuse you have to put up with What is the work environment and culture like at the company?Everybody feels on edge and not very supportive managers What is a typical day like for you at the company?Anxious, I would cry before I went to work everyday
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Fun workplace

Great work environment to work in, great people and lovely atmosphere. I cannot recommend this place an better, good teamwork they take care of you well.
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Commonwealth Bank of Australia insights

Based on 17 survey responses
What people like
  • Ability to learn new things
Areas for improvement
  • General feeling of work happiness
  • Sense of belonging
  • Overall satisfaction

Great place to work and learn

Great place to work with amazing opportunities and so much to learn. Different leadership styles exist but the place has some great policies and rules regarding diversity and inclusion
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Accomodating a bit micromanaging

It’s a great place for career progression. Very accomodating which leads to a nice work/life balance. I do think they care too much about metrics, can also be a bit of micromanaging.
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Terrible experience I had so much respect for this bank and it all went out the window

What is the best part of working at the company?Great customer Team work, support network What is the most stressful part about working at the company?Expected to work 10 hours a day with no breaksWhat is the work environment and culture like at the company?Not a very good company to work for the care is not there for their peopleWhat is a typical day like for you at the company?Super stressful and no support when customers are angry bone is out on you from the manager
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Great culture

I've been at CBA for 4+ years and it's one of the best places I've ever worked. In my experience, there's a really cooperative, positive culture. Almost everyone I've met here has been easy to work with and focused on achieving good outcomes, while treating people well -- without anyone treading on people along the way!
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Big organisation

Great place to work, fairly competitive remuneration structure. While it's a big organisation with lots of bureaucracy, you'll meet and work with plenty of talented colleagues. Strong focus on I&D.
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The absolute worst experience of my entire life. Do not work here, you will never be able to live in harmony or peace.

What is the best part of working at the company?Absolutely Nothing. If you want to suffer from poor management and crave toxic environments, all while earning minimum wage and transitioning into a mental asylum, then CBA is the workplace for you.What is the most stressful part about working at the company?The entire company is stressful. The management lacks empathy, professionalism and the ability to communicate with any form of kindness. My manager called me from the hospital where my dad lay on his death bed and asked me with zero emotion on a text."I just need to know if you are coming in tomorrow?"What is the work environment and culture like at the company?Simply put, a toxic one. A waste of time.What is a typical day like for you at the company?Trauma, hair loss and massive headaches.
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Bad and a waste of 3 years as sacking without proof is the culture

What is the best part of working at the company?Nothing after 3 years i realised that the managers are so rude, have favourites and it’s not your work that counts but if you have the same cultural background as the senior. So much politics and you get sacked if employees put complaints against you even without proof What is the most stressful part about working at the company?no increments, tax is high, STVR no guarantee and most time is focused on internal politics and staff compliant without proof What is the work environment and culture like at the company?Horrible, politics, Managers are so rude, they are not customer focused, they demand gifts from staff, if your colleague complaints you lose your job What is a typical day like for you at the company?Stress to keep staff and managers happy doesn’t matter how good u r at your job. doesn’t matter how badly you need the job and it doesn’t matter if customer’s like u
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Challenging and enjoyable workplace

CBA has a fantastic working culture, plenty of interesting projects and a good work-life balance. Would highly recommend as a place to work. I am currently on a 2-year career break, which attests to CBA's flexibility.
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Its ok

Brisbane job prospects are very limited outside of service management. If you want to stay in service or lending its a good place but if you want a different career move its not easy to move and its better to look elsewhere
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Lack of stability

Very bureaucratic, you meet great people but the systems are very outdated and organizational changes are done very messily with very little communication
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Stressful environment

Busy, under staffed, unhappy customers.Lack of support from management and the goal post are constantly moving.High pressure to achieve results.I would not return.


work from home


lack of training and development
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Lots of new challengesGood growth. Lately treating employees like cattle with new organization Restructure. Lot of learning opportunities. Sometimes team politics may
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Leads with vision

Open communication focused on collaborative approach with all people at all levels. Valued and respected as a human being. Supportive environment focused on a continuous improvement culture
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Fun workplace

FunMy experience teachers or computer basic or parlour or nature Good or skill GoodOr or Good social skillOr Good foodOr Good cultureGood food facilities
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Paralysed by bureaucracy

Never before have I seen so little done by so many people who all look tired out. Many of the good people have already left and were replaced with cloud solution architects. Territorial control prevents any meaningful change across silos and pet projects from EM and GMs get far too much attention. If you like meetings and planning around in circles, you will like it at CBA.


Free to set working hours to suit you


Lack of empathy from management
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Downhill slide

Don't value staff with knowledge and experience. No support for mental health and well being. Don't consult staff on flexibility. Speed more important than quality or customers. Poor communication to customers on changes. I don't know anyone proud to work there anymore.


Shoddy workplace locations. No support for diverse needs.
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Overall rating

Based on 768 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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