SAVING SPECIALIST/ 2IC (Current Employee) – South Melbourne VIC – 16 July 2018
Workplace depends on your team and manager, I was lucky enough to have a good team and an amazing manager at every location I worked at. Would've loved to have been paid more as all the other banks pay more for less responsibilities, but I have learnt a lot through commonwealth bank, things I will use throughout the rest of my life.
Sales and Service (Current Employee) – CBD Melbourne – 13 June 2018
Great company to work for -Leadership has been supportive and provided a great environment to work in. The challenge of a new regulatory framework for banking is causing this company some challenges in its culture but it is still a great company.
Great workplace that allowed a fantastic work life balance
Customer Service Specialist (Current Employee) – Macarthur NSW – 3 June 2018
It was a great place to work. Especially in my family situation. Allowed a great work family balance. My day included customer service, sales, administration. I worked alongside some great managers, who became great friends! The hardest part of the job is when a branch is understaffed, and customers get frustrated with staff, when the situation we are experiencing is out of our own personal control. The most enjoyable part i found was being able to help people with an essential and most important part of their life, their finances.
Policy Administrator (Former Employee) – Sydney Olympic Park NSW – 27 May 2018
The work and culture at the office was amazing. Everyone treated others with kindness and respect. My team leader handled the fact that I have a mental illness with grace and understanding and provided steps to help prevent me from being too overwhelmed. I wish I could go back, but I was only a subcontracted temp
Dress up days, celebrating birthdays/Christmas/holidays, rewarding people for good work
Customer Service Officer (Former Employee) – Canberra ACT – 20 May 2018
The system is very positive with each member taking care of their responsibilities very well. They are very responsive to all employees as well as their clients. I consider it to be one of the best bank ever to work with. Thanks
Open to new ideas, good work culture, believe in innovation and well as adherence to compliance.
Accounting/Business Support Officer (Former Employee) – Sydney CBD/SYDNEY OLYMPIC PARK – 6 May 2018
Most of my long tenure at cba was good but my last manager developed a dislike for me and I had just got to the role I absolutely loved. In the end led to my having to resign as did quite of few of my colleagues - the culture was always not pleasant just made the best of it with a lot of friends from all over the business
Customer Service Representative (Former Employee) – Newcastle NSW – 1 May 2018
The CBA was not a great environment to work in. Rosters were inflexible to staff needs, particularly if you had young children, but if you could not be flexible to work a weekend, there were threats of dismissal.
The KPI's were difficult to achieve resulting in a constant feeling of not achieving your work goals, let alone exceeding them.
The business was blatantly unfair in its decisions towards its customers.
Managers were very young (<25 years old) with little life experience making the management team incredibly weighted towards young single workers rather than having a balanced leadership for an all ages work force.
it is a good place to work .Sales targarts and kpi is extremely hard to manage , they are wanting you to do everything thing and if you dont get into the right crowd you get blamed for everything under the sun
Awesome Dynamic Workplace, New ways of Working and the teams and people are driven
Technology Architect (Current Employee) – Sydney NSW – 20 April 2018
Awesome dynamic workplace almost everything is new, with collaboration tools that work. Meetings are a breeze and it's really easy to get everyone required. Great teams committed to new ways of working, and delivery.
I love working in CBA and we enjoy a great amount of latitude in how we deliver outcomes.
Data Entry (Former Employee) – Sydney NSW – 12 April 2018
Keeping busy always which is great, learned a lot about internal systems, banking processes and client care- internal and external. The hardest part of the job would be many changes and different team managers.