Concentrix
3.4 out of 5 stars.
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Concentrix Careers and Employment

About the company

  • CEO
    Chris Caldwell
  • Founded
    1998
  • Company size
    more than 10,000
  • Revenue
    $1bn to $5bn (AUD)
  • Industry
    Telecommunications
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Jobs

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Delivery Executive / Contact Centre Manager

Brisbane QLD

3 days ago

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Recruitment Specialist

New South Wales

4 days ago

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People Solutions Business Partner

Brisbane QLD

19 days ago

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Part-time
Part Time Customer Service Officer

Brisbane QLD

30+ days ago

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Full-time
Technical Support Specialists

Brisbane QLD

30+ days ago

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Full-time
Inbound Customer Service Officer

Brisbane QLD

30+ days ago

View job
There are 6 jobs at Concentrix
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Customer Service

2 jobs

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Rating overview

Rating is calculated based on 25.2K reviews and is evolving.

5.0020173.0020182.7820193.252020

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Work & Life Balance

Reviews

Customer Consultant in Brisbane QLD
on 8 September 2020
Only when your desperate
Management was atrocious - my favourite part was that they would contact you about work stuff through facebook messenger. No support and definitely dont care about your opinions or views. ONLY WORK THERE IF YOUR DESPERATE FOR A JOB. The job that your also asked to do is way more than your pay rate. Incentives are L.O.L.
Data Processing Agent in Melbourne VIC
on 31 October 2020
Working is fun here
Nice collaborative team. Variety of team members. Different age, different education, various backgrounds, various cultures under one roof. Sometimes you feel downgraded when you are paid for the same thing as your colleague who may not be as qualified as you but doing the same thing as you are doing. Obviously efficiency will be different as the level of skill will be different but under fair wage practices you will be getting same payment. If you are Permanent employee then it is good otherwise there are many who may need your skills.
Customer Contact Officer in Sydney NSW
on 26 July 2020
Great
Great company to work for. Made you feel like part of the company from the moment you started. From CEO to middle management. It was as fast paced and very educational.
Customer Service Representative in Mount Helen VIC
on 23 May 2020
Amazing Culture
The most supportive workplace in the world. Amazing staff and management. Opportunities to grow. Incentive program, social club, snacks, drinks unlimited free coffee on site. It's literally a dream.
CUSTOMER SUPPORT SPECIALIST in Brisbane City QLD
on 24 March 2020
Would not recommend
This company is not worth working for, the stress and micro management that you will continue to receive throughout your duration is ridiculous. They only care about numbers, think about this if it was a good place to work why do they constantly have such a high turnover and they continue to ALWAYS higher new staff. Employees dont get treated correctly, the team leaders are all young and inexperienced have no leadership skills and dont know how to handle certain situations. The pay is low for what you do, you get abused by customers and they expect you to just take another call. No support at all. The amount of rumours that go around that company is crazy - so much gossiping. WOULD NOT RECOMMEND AT ALL, LOW PAY FOR WHAT YOU DO, POOR MANAGEMENT WHO ONLY CARE ABOUT THE STATS, SO MUCH STRESS WITH NO SUPPORT. Think about this before you go for the interview - If a company was good to work for and looked after their employees WHY are they constantly hiring? Says alot, on average 14 people resign/walkout a week. They have permanent 'training team leaders' because there will always be new staff hired due to the amount of people that quit.
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Questions and answers

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Interview insights

Insights from 37 Indeed users who have interviewed with Concentrix within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two
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