Concentrix Careers and Employment

About the company

CEO
Chris Caldwell
68%
approve of Chris Caldwell's performance

Founded
2004
Company size
more than 10,000
Revenue
$1.5bn to $7bn (AUD)
Industry
Information Technology Support Services
Headquarters
Newark, CA
Link
Concentrix website

We’re Concentrix + Webhelp and we Design, Build, and Run the future of CX.

We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise.

Whether you’re a small compan...

We’re Concentrix + Webhelp and we Design, Build, and Run the future of CX.

Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere.

It doesn’t matter if your customer journey spans channels, technology,

or even oceans – we’ve got you covered.

We’re behind the scenes of the brands you rely on every day, So chances are, we’ve already met!

Learn more: https://jobs.concentrix.com/global/en

Learn more

Jobs

We were not able to detect your location. You can browse through all 14 jobs Concentrix has to offer

Browse jobs by job title

Customer Service Representative

5 jobs

Browse jobs by location

Brisbane QLD

6 jobs

Gold Coast QLD

3 jobs

Ballarat VIC

2 jobs

Sydney NSW

2 jobs

Melbourne VIC

1 job

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Salaries

Salary estimated from 510 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 31.9K reviews and is evolving.

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Reviews

Manager in Australia

on 13 November 2023

Good but has its challenges

Great people and a business with integrity. Pay and perks are mild at best. Understandable given the industry and its clients wanting/needing efficiencies and economies.

Tech Support in Work from Home

on 20 November 2023

Not a good place.

They expect you to act and behave like a robot most of the time. They expect way too many things. If you mess up one call out of a week, guaranteed it will get pinged for a review. Then if they mark it down you can potentially lose your monthly bonus. Same with surveys, If the customer was not happy with the experience (most of the time it was out of our control as were extremely limited to pr...

Customer Service Officer in Brisbane QLD

on 20 August 2023

Don’t do it

Unless you like being bullied at work by your team leader don’t do it. The company itself doesn’t care, 5 meetings a week about how bad you are doing even when you are doing amazing (because the standards are humanly impossible to reach) your confidence will become 0

phone advisor in brisbane

on 8 August 2023

fun place.to work

lots of incentives on launch daylots of training managers are supportive and kpi are clear to meet your targetsschedule is great lots.of choices in schedule

Technical Advisor in Remote

on 7 August 2023

repetitive and mentally draining.

wake up, jump in calls. deal with difficult customers. work from home so no culture. flexible hours between 7-9. management is good. training is the most enjoyable part.

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Questions and answers

People have asked 39 questions about working at Concentrix. See the answers, explore popular topics and discover unique insights from Concentrix employees.