Concentrix
3.4 out of 5 stars.
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Customer Service Representative Interviews at Concentrix

Here’s what others thought about the interview process at Concentrix.

Interview experience

Based on 42 interviews
Average

Interview difficulty

Based on 42 interviews
Easy

Interview process length

Based on 41 interviews
About a day or two

Customer Service Representative Interview process at Concentrix

Overall experience

On a scale of 1–10 where 1 is Poor and 10 is Excellent, rating is 6.

On a scale of 1–10 where 1 is Easy and 10 is Difficult, rating is 4.

Interview process length
About a day or two
37%
About a week
29%
About two weeks
22%
About a month
7%
More than one month
5%
Most reported steps
Phone call/screening
76%
Background check
58%
On-site interview
47%
Problem solving exercises
45%
Written test
39%
Least reported steps
Presentation
5%
Take-home/sample work
3%
They have no interview
0%

What candidates say about the interview process at Concentrix

  • Step by step process. Phone assessment, written and onsite interview.
    Shared on 3 January 2021 - Customer Service - Baguio
Read more about the interview process at Concentrix

Customer Service Representative Interview questions at Concentrix

Commonly asked questions, as reported by candidates

  • Scenario based questions such as "how would you react to xyz in this situation".
    Shared on 3 May 2022 - Customer Service Officer - Brisbane QLD
  • Basic English language quetsions
    Shared on 6 September 2021 - Senior Customer Service Agent - Brisbane QLD

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