Concentrix Management reviews
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Management was atrocious - my favourite part was that they would contact you about work stuff through facebook messenger. No support and definitely dont care about your opinions or views. ONLY WORK THERE IF YOUR DESPERATE FOR A JOB. The job that your also asked to do is way more than your pay rate. Incentives are L.O.L.
The people you work with
Management and the pay
This company is not worth working for, the stress and micro management that you will continue to receive throughout your duration is ridiculous. They only care about numbers, think about this if it was a good place to work why do they constantly have such a high turnover and they continue to ALWAYS higher new staff. Employees dont get treated correctly, the team leaders are all young and inexperienced have no leadership skills and dont know how to handle certain situations. The pay is low for what you do, you get abused by customers and they expect you to just take another call. No support at all. The amount of rumours that go around that company is crazy - so much gossiping. WOULD NOT RECOMMEND AT ALL, LOW PAY FOR WHAT YOU DO, POOR MANAGEMENT WHO ONLY CARE ABOUT THE STATS, SO MUCH STRESS WITH NO SUPPORT. Think about this before you go for the interview - If a company was good to work for and looked after their employees WHY are they constantly hiring? Says alot, on average 14 people resign/walkout a week. They have permanent 'training team leaders' because there will always be new staff hired due to the amount of people that quit.
Low pay for what you deal with, micro managed, management team that have no experience on how to manage a team, no support
This company is a generation Y run company and well lets just say that most of the older staff members there don't get a chance to move up and get more skilled and there is no real support most of the management team are there for themselves and don't care about anyone else except themselves
Lengthy interview process and what sounded like an amazing opportunity ended up being a low paid nightmare. So many promises that seemed to make the low salary just a little better, but none were followed through with. Endless hours, unattainable targets, tiny breaks and no support for very intense contracts. Employees are treated as dispensable and it shows the the high turnover rate. Wouldn’t recommend even if desperate for work.
Free hot water - sometimes
False promises and low pay
Struggled in this role, the shift hours vary which means one day you can be working until 9pm and then the next starting 8am and working weekends so no social life. Everything you do is watched excessively to make sure you hit their targets, which is understandable to a point but a bit more compassion would go a long way - there is a high turn over of staff because staff are being treat as numbers rather than individuals. You'll always be pushed to make sales regardless of your job role or whether it flows in the conversation with the customer. The customer could be shouting down the phone at you and team leaders will ask why you didn't ask if they wanted to take out another contract for the latest phone or tablet. Pretty bad place to work overall, wouldn't recommend to anyone.
Ability to get overtime, bonus if you get sales
bad management of staff, micromanaged excessively, odd shifts
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This is the worst place I have ever worked. Favouritism, ageism, discrimination is rife. They lie straight to your face. If you complain, they hold this against you, even when they tell you they won’t and encourage you to air your grievances. They then attack you, making up outrageous lies, and slander anyone who does complain. Many employees have resigned due to bullying, and because of bad management. The pay is terrible, breaks few and short. Management don’t respect your privacy, they discuss or gossip about you to other staff members. They don’t appreciate good, hard working staff who exceed targets. They have a very high turn over because of the above reasons. Don’t apply to work here unless you are desperate. Also be prepared for.religious preaching in the workplace. Don’t object to this whatever you do, you will be branded a racist. Avoid Concentrix at all costs.
You can wear anything to work. You can have BO, look like a hobo, doesn’t matter just turn up.
Long hours, short breaks, bad pay, discrimination, favouritism, micro managed.
Fantastic company to work for! An inclusive work environment with excellent training. Constant opportunities for skills extension. Amazingly supportive management and a fun place to work in.
Team building exercises, frequent free lunches. Fantastic free half yearly free functions.
A Typical day at work is being challenged by a list of different issues with different people, in which you will learn how to adapt and deal with people who have different grasps of technology. The management team is encouraging everyone to excel and provide support and opportunities to every team member. The hardest part of the job is meeting client metrics but as they say when you reap what you sow, it will all be worth it.
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