Concentrix Work–Life Balance reviews
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It is a diverse company. It is open for everyone so long as you are capable to handle the workload. Convergys value integrity the most.
One of the most divers and dynamic company in the city.I learned how to handle different personality in and outside the workplace. The hardest part of the job though is the schedule which I manage to handle in the latter part.
Good salary compensation.
Funny there is always a positive review for every negative TRUE review. HR/Marketing obviously trying to hide the truth. Pros: Quick recruitment process Cons: - clock watchers, no flexibility and can be reprimanded for being one minute late - no respect for staff, providing no room in group discussions and questions - no opportunity for growth - there is no workplace culture or work/life balance
Struggled in this role, the shift hours vary which means one day you can be working until 9pm and then the next starting 8am and working weekends so no social life. Everything you do is watched excessively to make sure you hit their targets, which is understandable to a point but a bit more compassion would go a long way - there is a high turn over of staff because staff are being treat as numbers rather than individuals. You'll always be pushed to make sales regardless of your job role or whether it flows in the conversation with the customer. The customer could be shouting down the phone at you and team leaders will ask why you didn't ask if they wanted to take out another contract for the latest phone or tablet. Pretty bad place to work overall, wouldn't recommend to anyone.
Ability to get overtime, bonus if you get sales
bad management of staff, micromanaged excessively, odd shifts
This company is very supportive of their staff. Their training is very good and they take their duty of care for staff members very seriously. There are a lot of very talented people working in this company.
The team you get to work with.
The lack of job security.
This is the worst place I have ever worked. Favouritism, ageism, discrimination is rife. They lie straight to your face. If you complain, they hold this against you, even when they tell you they won’t and encourage you to air your grievances. They then attack you, making up outrageous lies, and slander anyone who does complain. Many employees have resigned due to bullying, and because of bad management. The pay is terrible, breaks few and short. Management don’t respect your privacy, they discuss or gossip about you to other staff members. They don’t appreciate good, hard working staff who exceed targets. They have a very high turn over because of the above reasons. Don’t apply to work here unless you are desperate. Also be prepared for.religious preaching in the workplace. Don’t object to this whatever you do, you will be branded a racist. Avoid Concentrix at all costs.
You can wear anything to work. You can have BO, look like a hobo, doesn’t matter just turn up.
Long hours, short breaks, bad pay, discrimination, favouritism, micro managed.
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