3.4 out of 5 stars.
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Customer Service Representative hourly salaries in Brisbane, QLD at Concentrix

Job Title
Customer Service Representative32 salaries
Location
Brisbane
Average salary
$25.37 per hour
13%
Below national average
Average $25.37
Low $17.29
High $38.20

Salary estimated from 32 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: 29 November 2023

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Reviews for Customer Service Representative in Concentrix

Csr

Good place to work. They allowed work from home during the pandemic. The company has been very accommodating to the needs of its employees. Fun workplace.
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Overall a good culture

A company who don't pay a lot but make up for it with inclusive behaviour and fun treats for staff. Call centre work is stressful. Little support, upset customers. Lovely co-workers.

Pros

Lunches for special occasions

Cons

Customer service is difficult and some systems are hard to learn.
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Broken promises

In my time at Concentrix it started off well but that was soon to change after our initial 7 weeks of training once you start on the phones its about kissing your Team Leaders backside and the Team Leaders actually know barely anything about the job you do they just sit at the end of the cubicles all day looking mostly at reasons to get rid of employees and making passive aggressive comments and veiled threats its.

Pros

free instant coffee in the break room.

Cons

Long hours, Poor salary, High stress, Bad culture
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How much does a Customer Service Representative make at Concentrix in Brisbane, QLD?

Average Concentrix Customer Service Representative hourly pay in Brisbane, QLD is approximately $25.37, which is 13% below the national average.

Salary information comes from 132 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.