Corrective Services NSW
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Corrective Services NSW Employee Reviews

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Australia30 reviews
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4.0
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enjoyed my time there
learn a lot staff are always willing to help

have nothing else to say about my time working at correctives nsw

its a great place
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1.0
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Disgusting workplace. Hostile work culture particularly towards female officers. Bathurst Correctional Centre is full of bullies including senior staff. Terrible old school "boys club" make work life miserable.
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1.0
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27yrs of my life, glad I found away out. Its a pay check nothing more, no loyalty to staff and advancement only for those who kiss butt and sell there sole.
Pros
None
Cons
Management, pathetic workers comp, no work/life balance
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5.0
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I love this job, as with most it can be up and down but really it is what you make of it with a positive attitude.
No 2 days are the same with a variety of locations to work at.

One day you could be in a gaol and the next in court.
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3.0
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If you can handle an intense work environment you will do great. I am to sensitive and compassionate for this line of work. Do not recommend if youchave previous mental health issues. Otherwise great pay, interesting work.
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5.0
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A wonderful company and a fantastic place to work. Thoroughly enjoyed working for this company. A great team of people to work with. The knowledge you gain is amazing.
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1.0
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I have worked for this employer for more than 10 years and I am disgusted by level of nepotism, conduct which could be considered corrupt, under the table deals with managers.
I have witnessed managers supplying inmates with private food for intel.

Managers look after their mates,give them F/M positions with no application process, they act up other mates to F/M and allocate the best posts to their there mates or those officers than will "get under the table"

Union reps are threatened with no acting up to F/M if they dispute what managers are doing.

Inmates run the MAXO pods, management post a T/E in the pod and give them a casual to work with, what do they expect? these poor officers do not have the experience yet.

They do this while posting their mates( who are long term experienced officers) in favored posts such as the new build.

Roster clerks are directing officers to do O/T or work in certain posts.

A clerk 3/4 telling officers where/when to work.Roster clerks also have their favorites so the also put them in good posts.

The commissioner really needs to sort out this mess and give the high level managers the flick.

looking for a different employer.
Pros
If you have no morals you shine in this department
Cons
if you are decent expect no favours
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1.0
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Should be dept of nepotism and cronyism. No real skill or leadership quality at the top anymore nest feathering and butt kicking. There OT for the guys on the ground is plentiful you will make a bucket of money but that will come at a cost to your family and your personal help. When you do fall don’t expect to be supported you will be crushed. You are a body in a uniform and there’s plenty more where you come from. Give them nothing of yourself and take as much as you can. All the money in the world is not worth them crushing you without a care!!!

it is the most toxic space they support bullies, racism, sexism homophobia and everything else against the code of conduct. They use that book for toilet paper
Pros
The inmates might be nice to you
Cons
Toxic, bullies, homophobic, racist, etc
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2.0
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The job as stated by what a supervisor once told me as "99% boredom, 1% butt-puckering" would be somewhat accurate. As a casual you will work where there are vacancies in the centres due to sick leave taken or staff shortages on-call everyday, or urgent needs.

Occasionally you will be offered temporary full-time employment where you will work days, nights and afternoon shifts, doing 7-6 working days with 3 days off or something similar. Working public holidays and weekends as well typically 8 hours however some gaols do 12 hours. Benchmarking ongoing.


As a casual you will not have the same benefits, job security or opportunities that permanent officers will have. The correctional culture also views casuals as expendable, incompetent and insignificant. "putrid casual" is the term coined.


The job is heavily unionised but not as powerful as in the 1980s. Work politics and gossip is common and there is the notion that the department will use their officers as scapegoats and shift blame on them if an incident were to occur that would elicit investigation. Responsibility is a huge part of this job.


The job is rarely stressful at the bottom of the food chain. Dealing with assaults, self-harm, mental health, non-compliant inmates and use of force were part of the job for me and I found engaging and a great learning experience.


The biggest challenge are the officers you work with. If you joined to make a difference in the community you may experience severe disappointment and disillusionment in your career choice. The police may be a far better alternative as spoken
 - more...
Pros
Plenty of overtime, great learning experience, exposure to a world beyond public eyes, challenging, thrown in the deep end, character building.
Cons
Toxic working culture, no support from 'coalface' officers and administration/management, issues of personal safety, some correctional officers, 7 work days, night shifts, cronyism and nepotism
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1.0
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This employer no longer cares about the people at the coal face, its all about cost cutting and not staff safety. What used to be a generally positive environment it is now a place for workplace bullies to thrive as senior management are too busy feathering their own nests to worry about what really goes on. They allow staff to work frighteningly long hours that are not safe.
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5.0
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My time at community corrections gave me much pleasure with all staff and clients . everyday was different and all cultures and backgrounds were great to learn about
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5.0
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If you like to work in an environment that is challenging and offers rewards to individuals who perform to departmental standards and meet performance indicators than this is a government department that can offer you this opportunity
Pros
Exciting and challenging
Cons
Environment can be confronting for some
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3.0
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The position of Correctional Officer is challenging and diverse in nature, requirements and rewards.
While the environment can be difficult due to the supervision requirements of current offenders, it can be very rewarding when assisting the same offenders in achieving a resolution to the same supervision requirements.
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5.0
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love the job,

great place to work.


staff are supportive as is management


excellent work life balance



excellent leave packages

highly recomoned this place to work
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3.0
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I was working within NSW Corrections as a SAPO.
The position itself did have some positives and could be of real benefit not only the offender but the community.

The program was very difficult to run within the operational areas of bigger higher classification centres.

The centre I was at was continually stripped of the custodial staff that supervised the area subsequently resulting in no program delivery.

This had a roll on affect as course completion was still a requirement and a Ten week course was being cut to a 7 week course and even the session times greatly reduced due to time restrictions and the need to fast track.

This was not really an affective way to assist the rehabilitation process but more ticking the box for offender course completion rates.

The program was much more successful when run in the community and at the minimum security centres where I observed a real effort from the offenders to attend and become involved in all aspects of the sessions.

The team I worked with was very focused and wanted to achieve but there was a large volume of historical personal issues within the team including the two snr SAPO's this affected morale constantly.
Pros
Challenging environment, some good staff, rewarding work, good salary
Cons
Lack of access to offenders within centre, negative team morale, open bullying that was not dealt with, lack of direction from Snr Managers.
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1.0
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when you work in min minimum security the officers are cowards who pick on the weaker inmates. put them in maximum security and they wouldn't say boo. There is no rotation of officers so if you get put in maximum security at the start then life is tough and very stressful. But if your luckily enough to be first place in Minimum security at the start then its a breeze. The inmates aren't the problem its the officers you work with.
Pros
the only thing i can say its a job
Cons
no support, its every man for himself
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3.0
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Poor upper management, and a minister and commissioner predisposed to cutbacks, and no desire to see officers safely go home at night, has perverted this job into a parody of its former greatness.
NO real experienced officers left, and the prisons are left to mostly casual officers with only basic training in the man management skills necessary to perform the job.

VERY dangerous workplace environment at this time. Not recommended for those with a high strung demeanour, or easily stressed.
Pros
Good salaries
Cons
shift work, danger, stress, poor management
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5.0
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Great training and skilling of their staff, fully supported.
Good managament

Learnt so much through Corrective Services, Flexible working conditions, excellent Salary. Allowed to work autonomously or part of a team
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5.0
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Had lots of supervision. Constructive criticism and it really helped me improve my counseling skills. All staff and management were very supportive including corrective officers. Really good environment to work in.
Pros
Great pay, learning enviornment
Cons
Unpredictable environment due to lockdowns
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5.0
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If I had to rate Corrective Services as an employer, I would rate them at 9.5-10.
advancement opportunities available

varied positions

various locations - work

diverse staffing
Cons
too many idle officers
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4.0
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Secondments allow you to expand your skills
Great chance for expanding education with Brush Farm Academy

Interesting mix of staff

Fast paced environment
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Overall rating
3.2
Based on 30 reviews
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Ratings by category
2.9
Work/Life Balance
3.8
Salary/Benefits
3.1
Job Security/Advancement
2.9
Management
2.7
Culture