Corrective Services NSW Employee Reviews

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1.0
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If I could give less than one star I would
Senior executive (Former Employee) –  Numerous17 May 2019
Should be dept of nepotism and cronyism. No real skill or leadership quality at the top anymore nest feathering and butt kicking. There OT for the guys on the ground is plentiful you will make a bucket of money but that will come at a cost to your family and your personal help. When you do fall don’t expect to be supported you will be crushed. You are a body in a uniform and there’s plenty more where you come from. Give them nothing of yourself and take as much as you can. All the money in the world is not worth them crushing you without a care!!!

it is the most toxic space they support bullies, racism, sexism homophobia and everything else against the code of conduct. They use that book for toilet paper
Pros
The inmates might be nice to you
Cons
Toxic, bullies, homophobic, racist, etc
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2.0
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Challenging environment with decent pay. Eye-opening experience. Good OT. Constant exposure and interaction with offenders.
Casual Correctional Officer (Former Employee) –  Silverwater9 November 2018
The job as stated by what a supervisor once told me as "99% boredom, 1% butt-puckering" would be somewhat accurate. As a casual you will work where there are vacancies in the centres due to sick leave taken or staff shortages on-call everyday, or urgent needs.

Occasionally you will be offered temporary full-time employment where you will work days, nights and afternoon shifts, doing 7-6 working days with 3 days off or something similar. Working public holidays and weekends as well typically 8 hours however some gaols do 12 hours. Benchmarking ongoing.

As a casual you will not have the same benefits, job security or opportunities that permanent officers will have. The correctional culture also views casuals as expendable, incompetent and insignificant. "putrid casual" is the term coined.

The job is heavily unionised but not as powerful as in the 1980s. Work politics and gossip is common and there is the notion that the department will use their officers as scapegoats and shift blame on them if an incident were to occur that would elicit investigation. Responsibility is a huge part of this job.

The job is rarely stressful at the bottom of the food chain. Dealing with assaults, self-harm, mental health, non-compliant inmates and use of force were part of the job for me and I found engaging and a great learning experience.

The biggest challenge are the officers you work with. If you joined to make a difference in the community you may experience severe disappointment and disillusionment in your career choice. The police may be a far better alternative as spoken
  more... with some correctional officers.

I experienced a culture where officers feared paperwork and doing any sort of work at all, new officers did not get taught and were often thrown in the deep end and into potentially dangerous situations that were preventable. Some good operators but most were just average or far below that. Lack of consistent quality

Most of the time is spent meeting the daily routine of the gaol, facilitating visits, exercising inmates, dealing with inmate inquiries. Observing and maintain officer safety and security (#1), responding to the occasional incident, maintain control of your area/post, and security and good order of the gaol.

Most officers I met joined the job to pay the bills. Few for other mundane reasons. If you're interested in this job apply and try for yourself, everyone's personal experiences are different and it is what you make of it.

This job is not for everyone and they meant it. I wouldn't personally recommend it if you have better job prospects or choices, it's a working class job.
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Pros
Plenty of overtime, great learning experience, exposure to a world beyond public eyes, challenging, thrown in the deep end, character building.
Cons
Toxic working culture, no support from 'coalface' officers and administration/management, issues of personal safety, some correctional officers, 7 work days, night shifts, cronyism and nepotism
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1.0
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Dissapointing employer
Senior Correctional Officer (Former Employee) –  Kempsey NSW22 October 2018
This employer no longer cares about the people at the coal face, its all about cost cutting and not staff safety. What used to be a generally positive environment it is now a place for workplace bullies to thrive as senior management are too busy feathering their own nests to worry about what really goes on. They allow staff to work frighteningly long hours that are not safe.
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5.0
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Rewarding
Probation & Parole Officer (Former Employee) –  Cardiff NSW8 March 2018
My time at community corrections gave me much pleasure with all staff and clients . everyday was different and all cultures and backgrounds were great to learn about
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5.0
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Department of Justice NSW
Aboriginal Literacy and Numeracy Teacher (Former Employee) –  Goulburn NSW9 January 2018
If you like to work in an environment that is challenging and offers rewards to individuals who perform to departmental standards and meet performance indicators than this is a government department that can offer you this opportunity
Pros
Exciting and challenging
Cons
Environment can be confronting for some
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5.0
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great place to work
Senior Services and Programs Officer (Current Employee) –  Goulburn NSW24 August 2017
love the job,

great place to work.

staff are supportive as is management

excellent work life balance


excellent leave packages
highly recomoned this place to work
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3.0
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Not a bad place to move forward if you put your head down and work hard.
Service and Programs Officer (SAPO) (Former Employee) –  Goulburn NSW30 July 2017
I was working within NSW Corrections as a SAPO.
The position itself did have some positives and could be of real benefit not only the offender but the community.
The program was very difficult to run within the operational areas of bigger higher classification centres.
The centre I was at was continually stripped of the custodial staff that supervised the area subsequently resulting in no program delivery.
This had a roll on affect as course completion was still a requirement and a Ten week course was being cut to a 7 week course and even the session times greatly reduced due to time restrictions and the need to fast track.
This was not really an affective way to assist the rehabilitation process but more ticking the box for offender course completion rates.
The program was much more successful when run in the community and at the minimum security centres where I observed a real effort from the offenders to attend and become involved in all aspects of the sessions.
The team I worked with was very focused and wanted to achieve but there was a large volume of historical personal issues within the team including the two snr SAPO's this affected morale constantly.
Pros
Challenging environment, some good staff, rewarding work, good salary
Cons
Lack of access to offenders within centre, negative team morale, open bullying that was not dealt with, lack of direction from Snr Managers.
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1.0
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horrible culture of bullying and harassment by officers
Officer (Current Employee) –  Sydney NSW27 May 2017
when you work in min minimum security the officers are cowards who pick on the weaker inmates. put them in maximum security and they wouldn't say boo. There is no rotation of officers so if you get put in maximum security at the start then life is tough and very stressful. But if your luckily enough to be first place in Minimum security at the start then its a breeze. The inmates aren't the problem its the officers you work with.
Pros
the only thing i can say its a job
Cons
no support, its every man for himself
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3.0
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Good remuneration, stressful, poor management, dangerous environement
1st Class Correctional Officer (Former Employee) –  Goulburn Correctional Centre14 January 2017
Poor upper management, and a minister and commissioner predisposed to cutbacks, and no desire to see officers safely go home at night, has perverted this job into a parody of its former greatness.
NO real experienced officers left, and the prisons are left to mostly casual officers with only basic training in the man management skills necessary to perform the job.
VERY dangerous workplace environment at this time. Not recommended for those with a high strung demeanour, or easily stressed.
Pros
Good salaries
Cons
shift work, danger, stress, poor management
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5.0
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Service and Programs oficer
Service & Programs officer (Former Employee) –  Bathurst, NSW Australian9 December 2016
Great training and skilling of their staff, fully supported.
Good managament
Learnt so much through Corrective Services, Flexible working conditions, excellent Salary. Allowed to work autonomously or part of a team
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5.0
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Excellent employer
Correctional Officer (Former Employee) –  Various locations18 October 2016
If I had to rate Corrective Services as an employer, I would rate them at 9.5-10.
advancement opportunities available
varied positions
various locations - work
diverse staffing
Cons
too many idle officers
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4.0
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Good to work for, good work life balance
Administration (Various roles) (Current Employee) –  Tamworth NSW24 May 2016
Secondments allow you to expand your skills
Great chance for expanding education with Brush Farm Academy
Interesting mix of staff
Fast paced environment
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4.0
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Solid workplace
Head Counts (Current Employee) –  Sydney metro31 January 2016
Good place to make a decent living, safe and easy.
Good for career advancement.
I recommend it to anyone who is thinking about a change.
Pros
not labour intensive
Cons
collegues possibly and inmates
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5.0
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a necessary and vital part of today's society
Prison Officer (Former Employee) –  Grafton, NSW7 April 2015
We handled the people that society could not handle in a holistic approach. Not only keeping convicted criminals away from the public but also attempting to change the behavior of these offenders keeping them healthy physically and mentally providing them with skills that would enable them to re enter the community as worthwhile productive employable people.
Pros
not seeing the offenders come back to gaol
Cons
being abused when your trying to help
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3.0
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Typical Govt organisation with restrictions due to govt responsiblities
Accounts Payable Officer (Former Employee) –  CBD then Parramatta4 February 2015
The area worked in was very busy and had good staff. This I have found in other govt organisations. More & more work expected of staff as the ministerial cost cutting measures cause less staff to do more work. New technologies were introduced but like other govt organisations the benefits ascribed is greater than deliverable.
From staff, management & expectation viewpoint good environment.
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3.0
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Work in the future
Payroll and Personnel Services Officer (Current Employee) –  Goulburn, NSW21 September 2014
On a whole, I am happy with the role that I have at the moment, but now wish to make a change into a more Administrative role. Doing general office type work and learning a different type of role. I feel that my future lies in a less intense environment and also want the stability of being able to work consistently with my knowledge and experience in an office that will be more suited to me.
Pros
Administrative work since leaving school
Cons
Possibly need further training
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2.0
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Court security
Court Security Officer (Temporary) (Current Employee) –  Sydney, NSW26 May 2014
Secure job, dangerous , high level of stress, staff in denial. The officer in charge is mostly on the ball but again there is a high level of denial. Long lunch break to attend to personal business.
Pros
Easy work
Cons
Clients very challenging
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4.0
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satisfying
Centre, Western Area Manager (Former Employee) –  NSW2 April 2014
as per Closing of Kirkconnell, good staff, reasonable money, satisfaction in achieving goals at the end of the day
Pros
work performance
Cons
safety of others
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3.0
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Very difficult work environment with daily challenges.
Correctional Officer (Former Employee) –  NSW17 February 2014
I was about to challenge myself and advance through many roles including, Correctional Officer, Investigator, Drug Detector Dog Unit, Emergency Unit, Court Escort and Security Unit.
Pros
Job security and veriety of challenges available
Cons
Negative environment
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2.0
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Watch your Bacxk Job
Prison Plumber (Former Employee) –  Wooraloo,Canningvale and Casurina.25 July 2012
This is not a job for the meek hearted, a charactor is required where
one has to be devious in every respect, don't expect support from your team members, they are all out for medals. if ones face fits your in.
Pros
regular wage
Cons
always watching your back
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Overall rating

3.3
Based on 22 reviews
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