Country Fire Authority Employee Reviews

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4.0
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Great team
Payroll Coordinator, Payroll Officer (Former Employee) –  Melbourne VIC27 November 2018
I worked with a very supportive and collaborative team in Payroll. A group of very hard workers and I looked forward to going to work everyday.
High turnover of staff within the business which can be difficult to handle/resolve queries right through.
Communication between departments can be improved to ensure any business changes are relayed to relevant teams.
Pros
Training, team work, collaborative with other departments
Cons
Sense of entitlement within business, business is traditional and slow to make change
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4.0
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good community based organisation in emergency services field
Program Manager, Knowledge (CFA) (Former Employee) –  Burwood East14 October 2018
CFA is a long established community based organisation in the emergency services field. It has a long history of community and volunteer engagement. The organisation has a recent commitment to using evidence based decision making and using knowledge to enhance decision making, improve performance and achieve community outcomes. The organisation has a strong operational focus and committed staff and volunteers. The most enjoyable part of the role was working with people on new initiatives and helping CFA develop its knowledge management approach
Pros
committed organisation and helpful staff and volunteers
Cons
industrial difficulties and cultural issues
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4.0
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Great people to work with
Brigade Administrative (Former Employee) –  Mleton4 April 2018
Great people to work with, lots of learning and advancement opportunities. Many different departments to move throughout during your work career with the Country Fire Authority.
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4.0
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Pulls together during incidents
Non Operational (Current Employee) –  Burwood East VIC1 January 2017
The most enjoyable part of the job is during incident response when everyone comes together to get the job done, and look after the community.
Pros
Mostly flexible environment
Cons
Little job advancement opportunity
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4.0
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A worthwhile way to keep our communities safer.
Firefighter - Crew Leader (Current Employee) –  Stanley, VIC21 October 2015
I recommend becoming a volunteer member of CFA. You contribute to keeping your communities safer, learn new skills, have the opportunity for continual professional development and camaraderie.
Pros
Learn new skills, have the opportunity for continual professional development and camaraderie
Cons
Disruption to family life through call outs and time taken on professional development.
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3.0
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Team I work with are fantastic and job security isn't
Computer Aid Dispatch (CAD) Support Officer (Current Employee) –  Burwood East22 August 2014
Team I work with are fantastic and really focused in constant improvement, however, job security is an issue. With large budget cuts most contracted jobs are going.
Pros
Team I work with
Cons
No job security
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5.0
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Excellent company to work for.
PC Support Analyst, Contractor (Former Employee) –  Burwood East3 July 2014
Great team. Excellent support from management. Culture of help and assistance abounds within the IT department.
Management give their staff full support
Pros
Management support their employees
Cons
Can't think if any
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4.0
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Excellent organisation to work for with dedicated staff and volunteers
Return To Work Coordinator (Current Employee) –  Melbourne17 June 2014
Experience in a range of compensation claims, on-going training provided. Good work culture, and an organisation that values the work/life balance.
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4.0
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CFA company review
Service Delivery Mgr, ICT (Emergency Radio Comms) (Current Employee) –  VIC21 April 2014
Overall a good place to work in, although for fixed term contracts, there is not much ensuing job continuity.

The greater organisation is constantly seeking to improve, to serve the public better.

New leadership in ICT management is dynamic and has worthy visions.

I have learnt about the intricacies of dealing with unions and change implementation challenges in a huge volunteer based organisation.

Co-workers and team are hand picked from various commercial organisations and teamwork is good, guided by first class immediate leadership.

The most enjoyable part of the job is seeing the project director support and steer the team through thick and thin and being empowered to apply my unique professional value add, to deliver unprecedented service assurance capabilities, without micro management.

I have thoroughly enjoyed contributing to the Victorian emergency services communications sector by making it leaner and more resilient.
Pros
Flexible time management, good immediate leadership
Cons
No HR perks or recognition of work / awards for significant contribution
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5.0
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A very good workplace
Administrative Support Officer (Former Employee) –  Burwood7 February 2014
i learnt how an office operates including filing requirements, answering phone calls, dealing with issues to do with day to day activities of the CFA
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5.0
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Great experiece and a wonderful staff to learn from
Trainee Admin Support Officer (Former Employee) –  Swan Hill24 July 2012
Very experienced co workers to help and support me through my Certificate III Traineeship.
Many valuable life lessons learned.
Constantly working on team building and and promoting teamwork.
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Overall rating

4.3
Based on 12 reviews
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Ratings by category

4.4Work/Life Balance
4.0Salary/Benefits
3.2Job Security/Advancement
4.2Management
3.9Culture

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