My main duties at C.R are Managing staff (total 18) working on the floor, ensuring that daily K.P.I’s are met, as well as improving on previous year’s figures.
Maintaining V.I.P customer service. Conducting daily morning meetings with staff members, informing them about the previous days performance, what tasks need to be accomplished today and most importantly informing them about the daily budget, conversion rates, UPT’s etc….
Making sure that there is always enough merchandise (size ranges, colours, styles) on the floor every day
for apparel as well as accessories (jewellery and shoes).
Planning and supervising daily operations.
Motivate employees to achieve department goals and mission.
Plan and delegate to workload to employees