Cummins Pay & Benefits reviews: Service Advisor

Overall, I was satisfied with my time at Cummins. I wish they had more IT offerings in the US, but the company does great with benefits packages, specially retirement! If I was looking for a large company to work for, I would definitely have Cummins on my list. Some locations had more perks (better lunch rooms, nice coffee selections, etc), but some perks had just good people that you could always rely on.

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High expectations, little reward

Field Service Advisor (Former Employee) - White Bear Lake, MN - 31 August 2018

For anyone outside of upper management, there was little to no compensation for achievements. High stress work environment with little reward. Compensation did not match workload.

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A good company to work for overall

Service Advisor Lead (Current Employee) - Tarrant, AL - 27 January 2018

Good pay and benefits. Good working hours. Opportunities for advancement especially if you are willing to relocate Computer systems and processes can be unnecessarily complicated at times.

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Great place to work but demanding

Road Foreman, Service Advisor and Technician (Former Employee) - Dedham, MA - 28 November 2016

Great Company to work for. Demanding, but fair. requires any employee to give there best no matter what the position. As Foreman the best part of the job was interacting with your customers and the technicians that work for you. Meeting sales and production requirements like any big company is challenging.

Pros

Great people to work with and benefits are great.

Cons

As a salary employee sometimes the days were long and expectations to high

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Don't expect to stay long

SERVICE ADVISOR (Former Employee) - St. Louis, MO - 11 July 2016

Co workers for the most part great, management poor. Let go without warning just a reduction in the workforce and was oldest person and with the most seniority,don't waste your time. You are just a number and they don't care

Pros

Friendly Co workers

Cons

no advancement, poor raises, and you are just a number to them

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great company to work for

Service Advisor Manager (Former Employee) - Cleveland, OH - 11 March 2012

treat there employes great , good crew members good learning base, benefits outstanding

Pros

everything

Cons

nothing

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Jobs at Cummins

Service Advisor positions

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Service Advisor - Field Service - Mackay

Mackay QLD

30+ days ago

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More reviews from Service Advisor

Sad to say but it is not what it used to be

Service Advisor(Former Employee) - Bakersfield, CA - 10 February 2022

I worked for Cummins for over 10 years. Starting before the 2008 recession. This company was hailed as the place to work at in the diesel industry. It is sad what it has become. Employees are not taken care of any more and neither are the customers. My experience in the last several years was mismanagement, favoritism, and a toxic work environment. I thought this company was going to be where I retired. I was wrong. The pay is good but I took a pay cut to get out of the toxic environment.

Great company to work for but terrible management

Service Advisor(Former Employee) - Henderson, CO - 14 October 2019

I loved working there and enjoyed my job. I hired on with the knowledge that the company would be opening a new supervisor position. The President and VP of power generation said I would be an excellent candidate for the position when it opened. I agreed to come on as a technical advisor until that time. When the position finally opened I was given an interview. I realize that I may not have been the best choice for the job out of those who applied. I can admit that. However, they hired a guy who knew NOTHING about power generation. On top of that I had to teach the new supervisor how to do his job. Once I trained him up some he began to only close the largest tickets, and only after I had checked all the information. This made it look like I wasn't doing my job very well. Was let go over a single infraction in the time sheet ( I mistook a Thursday for a Friday to add my 15 mins I stayed late.) Never had any issues prior to this. Management is terrible. Cummins is great.