Dôme Coffees
2.3 out of 5 stars.
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Dôme Coffees Work–Life Balance reviews

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I would never recommend anyone works here! Employees are punished for needing time off and forced to work extra hours to “make up” for time they had off, even if for a medical or family emergency, they have no consideration for their employees physical or mental health. They underpay their staff, I started on $12.35 as an 18 year old “trainee” although I’d had 2+ years experience in the hospitality industry, when I progressed from trainee to level one I was paid $14.50... this is the most I was paid while working there. Another reason I don’t recommend working here is they have absolutely no work-life balance, it is understandable that hospitality workers are required to work on the weekends, but as this workplace favours certain people, those that aren’t favoured are forced to work 9+ hour shifts both Saturday and Sunday every weekend with no weekends off, they also punish people studying and expect them to work more hours than they are available for. Overall this workplace is unethical and management have no morals or respect for their employees
Pros
free coffee on shift, develop great friendships with other FOH & BOH staff
Cons
Zero work-life balance, no consideration for mental or physical health, punished for needing time off (study, family emergency, medical reasons, holiday), underpayed, lots of favouritism
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Very toxic environment, upper management were not interested in looking after staff. Supervisors were put under horrible pressure with long hours. Very stressful, food quality terrible, treated like morons. You report gross And dangerous behaviour that could result in food poisoning Or staff injury from staff and nothing gets done. Promised promotion and never happens until they desperate. Had staff in tears on a daily basis. Changed rosters without checking with staff. Changed hours worked if did overtime or couldn’t have a break so didn’t get paid what you actually worked. Could go on all day, but no point, avoid if possible.
Pros
None
Cons
Everything
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Fun place to work, with a real family orientated working life. Closed boxing day and no split shifts. The staff there where friendly and always hanging out as a whole group.
Pros
No split shifts
Cons
Need to handle high pressure.
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They will hire you and promise you lots of hours then out of nowhere will cut back to one or two shifts a week max. I went from 40+ hours a week down to 10 a fortnight. Not happy with the way they treat people
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Dome coffees is a awesome place to work with great oppurtunities in advancement to any one who is serious about there career.
Pros
excellent working environment, enjoy good job security with sick and holiday pay
Cons
not really
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