Dan Murphy's Employee Reviews

Good hours if you apply yourself to the role. Jobs can be repetitive but pay is quite decent. Majority of the customers are enjoyable to interact with. Can be overwhelming when limited staff on a busier day.

Was this review helpful?

Very challenging! It feels like never ending battle.

Customer Experience Manager (Current Employee) - Victoria - 29 November 2023

What is the best part of working at the company?Decent salary, some of customers are nice.What is the most stressful part about working at the company?Too much expectation on manager. Abusive customers.What is the work environment and culture like at the company?Could be better. More support from upper level would be great.What is a typical day like for you at the company?Payroll, all the admin work, customer service and working on load.

Was this review helpful?

Dan Murphy's insights

Based on 17 survey responses

Areas for improvement

Ability to meet personal goals
Sense of belonging
Energising work tasks

Arrogant management

Sales Assistant (Former Employee) - Queensland - 24 October 2023

Will never walk into the Noosaville location ever again. Arrogant management who just don’t care about their staff.Even though I was a Christmas casual they wouldn’t even thank you for your service. Went in three week straight to see if I had any hours and was told every time not needed for this week.

Pros

None

Cons

None

Was this review helpful?

Fun workplace, good pay

Team Member (Casual) (Current Employee) - Seaford VIC - 14 October 2023

Somewhat fast paced, but not too stressful. Amazing management and very polite colleagues. The process is a bit different to other jobs, because it's liquor retail ofc, but it's great to have the knowledge.

Was this review helpful?

Fun Workplace

Customer Assistant (Former Employee) - Bundaberg QLD - 11 October 2023

I really enjoyed my time at Dan Murphys not only did I learn a lot, all the staff where friendly. I enjoyed the hours I was given and the assortment of customers I got to know and understand.

Was this review helpful?

Rate your recent company

Share your experience to help others

Fun good staff

Team Member (Casual) (Former Employee) - Albury NSW - 11 October 2023

I found it a really great place to work. The staff I worked with were all great people abs were knowledgeable and were helpful in passing that knowledge on to new staff

Was this review helpful?

Say goodbye social life

Duty Manager (Current Employee) - Melbourne VIC - 23 September 2023

No work life balance, you’ll be stuck doing all the unwanted shifts (Friday nights, Saturdays, most closes through week) while upper managers will leave as soon as possible. Unreasonable workload expected of only some people while other staff fly under the radar.

Was this review helpful?

terribly toxic

asm (Former Employee) - South Perth WA - 15 September 2023

Don't do it if you like you sanity. It's a venomous environment where you have to constantly justify your actions. You really are treated like a number.

Was this review helpful?

Amazing fun place to work

Sales Assistant (Current Employee) - Burwood NSW - 9 September 2023

Best workplace I've ever been at in my life. every shift is fun and enjoyable, upbeat environment super fun and great time. I couldnt reccomend working here enough

Was this review helpful?

Employ you as a casual however no advancement. Use you especially over Christmas..management are not supportive. Do not care about people.

Customer Service Role (Former Employee) - Bundaberg QLD - 31 August 2023

Hardest part being used as something for a short time. No value in people and their potential. Management non supportive If your young and don't care go for it.

Pros

Lollied

Cons

Management and being used

Was this review helpful?

Jobs at Dan Murphy's

See more jobs

Customer Assistant - Dan Murphy's Busselton (ALH)

Busselton WA

30+ days ago

Customer Assistant - Dan Murphy's Dan Murphy's Rosebud West NEW STORE

Rosebud West VIC

30+ days ago

Customer Experience Manager - Dan Murphy's Prahran

Windsor VIC

7 days ago

Customer Assistant - Dan Murphy's Wangaratta

Wangaratta VIC

30+ days ago

Store Manager - Dan Murphy's Canberra Region

Gungahlin ACT

30+ days ago

If you can, avoid

Retail Assistant (Current Employee) - Melbourne VIC - 23 August 2023

It was alright for the first month I got there, until cost of living went up and the customers began to take it out on us. Somehow, it was our fault as staff that the prices have risen, which results in at least one customer per shift taking it out on staff. This, in effect has sent the amount of thefts (with offenders usually of violent nature) up as well. On top of that, there is the frequent older customers who attempt to hit on me, especially concerning as I was hired as I just turned 18.Apart from customers, it has been a year since I have started, my training is still incomplete, management have demonstrated disregard for my university schedule, that they are meant to accommodate for as per the workplace agreement.

Was this review helpful?

Pathetic.distrustful. Apply anywhere but here. Thornleigh branch sucks.

Retail Assistant (Former Employee) - Thornleigh NSW - 28 July 2023

The pathetic part is they won’t honour the contract, are shady with it. I was hired on part time basis, which they never honoured. Gave me the most casual treatment by cutting shifts.After 3 months, they suddenly cut my hours by half saying that the store wasn’t doing well and MY CONTRACT DIDNT GO THROUGH, even though my payslips n all were regular. ( mind u the pay was still of a part timer despite less hours n the casual treatment) I took leaves for my exam and they cut my pay, even thou I was entirely entitled to do so. Why? Cus apparently my contract didn’t go through. First 3 months the management pays retail so they keep u , after that 10 hrs management pays n rest retail has to, which they refrain from. They much rather kick you out by gaslighting you to bring in nepotism n hire an existing employee’s family member.

Pros

None

Cons

Shady practice of not honouring contract.

Was this review helpful?

Beyond unfair

Team Member (Current Employee) - Strathfield NSW - 24 July 2023

Don't bother showing you're a hard worker from the start, you'll be expected to be the one to always do the hard tasks while watching everyone else dawdle. Management aren't leaders.

Was this review helpful?

Mundane retail job

Customer Assistant (Former Employee) - New South Wales - 20 July 2023

I went in for a group interview, inclusive of about 40 people. 5 of us were chosen. No prior customer service experience was required, and questions were easy to answer. Casual pay was good, but not worth it as you will feel trapped working at a stagnant job. Work culture was average, you’re working with people from all ages and most of them just want to do their job and go home.

Was this review helpful?

Unsafe work environment

DUTY MANAGER (Former Employee) - Benowa QLD - 12 July 2023

Work for this company requires a lot of physical activities like unload pallets and demands a physical condition that not every team member has.You ended up hurtled or injured due to management neglect.

Cons

Flexible hours

Was this review helpful?

Eight years with company

Store Associate (Former Employee) - Toowoomba QLD - 9 July 2023

I worked at Dan Murphys for 8 years the first 2 years I was casual and worked nearly every Friday and Saturday closing shift as they were the busiest times. I was expected to go in when anyone was sick to cover their shift at 1 hours notice. If you refused then you would not be considered for permanent part time. I got ppt after 2 years but still worked some close shifts. My reason for leaving after 8 years was that a new managers favourite got all the day shifts from 9 to 3pm with every weekend off! This person was employed after me and I thought this grossly unfair.

Pros

Staff discounts with Woolworths

Cons

Badly trained management, dirty old store, underpaid for years only got back paid this year

Was this review helpful?

Team dependent

Duty Manager (Current Employee) - Roseberry NSW - 9 June 2023

Fun place to work if you have a good team. However, lots of lazy middle management who are more focused on getting their bonus than their team members well being.

Was this review helpful?

Great place to work but a bit of tough work

Retail Assistant (Current Employee) - Victoria - 3 June 2023

Pretty great place to work, had a great manager. Overall all co-workers were very friendly, always had a laugh and never felt anxious about going into work. Everyone felt very relaxed and if you did something incorrectly the manger wouldn't pound you for it. Not too hard at least.Every now and then you do meet an annoying/irritating customer. But that's the managers job to deal with them.The pay is pretty good, for casuals you can expect about $26-30 an hour while part-time is about $24-26?I feel the only downsides is that DanMurphys are open till 9pm daily which is quite late if you're working that shift, there will be times where you have to move slabs of beer around or wine boxes for hours and there's no opportunity to sit down unless you're on break.

Pros

Employees discount on specific drinks

Cons

Heavy lifting and late hours

Was this review helpful?

Full on shifts, loads of lifting and standing

Senior Customer Assistant (Former Employee) - Gladstone QLD - 10 May 2023

Staff numbers are insufficient to reflect the amount of work needed to get done daily. This seems to be standard across many retail environments. Therefore you are on the go the entire shift. You can work a 5.5 hour shift without a break. Ideally suited to those who do not have long term employment plans as advancement is limited.

Pros

staff discounts on dans products line

Cons

long time standing in one place if on registers, lifting many many cartons if on load duty or stocking cold room.

Was this review helpful?

Mundane & brain numbing

Customer Service (Former Employee) - Bondi Junction NSW - 8 May 2023

Honestly the only good thing were the friends i made there.. management were pretty bad. Felt like a robot working there. Unorganized no proper training.

Was this review helpful?

Laidback and Fun

Liquor Store Sales Assistant (Current Employee) - Bankstown NSW - 7 May 2023

Your work environment relies on your managers there, and most people will tell you about the mistreatment they experience from the managers. However, put that aside, the environment is so laid back and relaxed, there is really minimal pressure at all and even though you're in a confronting environment dealing with aggressive customers time to time, there is SO much support from both the team members inside your area and corporate above that manage the company as a whole. Great job. Loved it. Wish I could have stayed