Working at Darebin City Coucnil was a great opportunity to enhance many of my communication, consultation and negotiating skills .
I have completed a Service excellence Training in order to deliver exceptional customer service all round to all customers accessing any service from council. Working within a team of thirty employees helped me adapt to working with others from various cultures, demographic backgrounds and professional experiences.
Flexible working conditions, friendly team, worked between different four offices within Darebin, front counter cash handling skills, strong phone manner skills, undergoing a Service Excellence Training and monthly call evaluations to improve on service level.
The role was fantastic but I wanted to grow professionally