Have proper training in place. better support, and fix the csp so the information is easier to find and give to clients....and stop the bullying....i have heard that up the grape vine that one person has taken the own life. due to the bullying and stress. they were very young. in their prime...this company needs to improve a lot
Have everything planned, organised and set in stone properly before telling your employees what to do, the constant inconsistency is too unstable and unprofessional.
Answered - Customer Service Representative (Former Employee) - Modbury SA