Datacom Employee Reviews in Sydney NSW

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1.0
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Unsuitable
Customer Service Consultant (Former Employee) –  Sydney NSW14 September 2017
unfair work expectations, clique in management hard to break, disrespectful superiors, suspicious promotion process, joyless environment, fear tctics, no loyalty,
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3.0
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Good work environment in Ryde, not so much when performing shifts in Parramatta.
Customer Service Representative (Former Employee) –  Sydney NSW7 July 2017
For the most part this was a positive experience although having to swap to the Parramatta site for weekends took a little getting used to. Far too short as it only lasted a month, but I still managed to reinforce my experience with outbound customer service in general.
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5.0
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Productive and fun
Service Desk Analyst (Current Employee) –  Sydney NSW19 February 2017
Handled technical troubleshooting within an enterprise environment, including network setup, password reset, system crashes, slow-downs and data recoveries.
Pros
Free fruits
Cons
no break in 2 hours
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3.0
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Intersting
Customer Service (Former Employee) –  Sydney NSW31 January 2017
The company was very goal orientated we have regular meetings about upping our goals and met them every time. I worked hard within the team to make exceed results for the month
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4.0
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productive and fantastic co-workers
IT Help Desk (Former Employee) –  Sydney NSW19 January 2017
Datacom was a fantastic working environment to start my first real life big job, Was a shame i had to leave due to some travel issues
Pros
Great people
Cons
long hours/ travel
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1.0
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Unproffessional lack of appreciation
Customer Service Representative (Former Employee) –  Sydney NSW16 November 2016
I worked for datacom for 10months and did not like the management.

Felt like i was just a number, micromanaged, no progression

Hygiene was bad at Parramatta location
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5.0
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Fun Workplace
Call Centre Agent (Former Employee) –  Sydney, NSW8 September 2014
Using CRM to answer inbound and outbound calls
Answering enquiries that customers called in with, advising them with as much knowledge as possible.
Assisting customers with help registering their data that they require to use on the form required by the NSW government.
Pros
Extra hours if wanted
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Overall rating

3.8
Based on 91 reviews
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Ratings by category

3.8Work/Life Balance
3.5Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture