Department of Communities and Justice
2.4 out of 5 stars.
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Department of Communities and Justice Careers and Employment

About the company

  • Industry
    Textile & Apparel Manufacturing
  • Link
    Department of Communities and Justice website
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Salary estimated from 223 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 9 reviews and is evolving.



Case Manager in Sydney NSW
on 17 November 2020
Great job but difficult and stressful
Though training would be provided, it's about learning on the job. Working with offenders could be sometimes easy but usually challenging as they are mostly full of negativity and abusive behavior. Being empathetic but assertive is the key and identifying inmate's risks is pivotal. Huge workloads due to high crimes and existing staff are burnt out, so they need more staff but not many would prefer to work in this stressful job. Work-life balance is another issue which many would be disappointed after getting into the job. Still many enjoy this job, especially women. Change in policies and protocols are constant, hence it's constant learning. Having a supportive Unit Leader and Manager is luck. Writing reports is another big challenge. Recommended for those who have a strong attitude to withstand any negativity and determination to clear the assessments while managing a huge caseload. First-year assessments in the job will be grueling and too hard on many people. Self-care very important.
Casework support and Aftercare Coordinator in Mount Druitt NSW
on 29 December 2021
I went through my interview back in 2019. & my experience of working with the department was a very toxic environment.
I went through my interview back in 2019. & my experience of working with the department was a very toxic environment. If you have good values and integrity and honesty it's certainly not a place that encourages growth and recognition if you have real morals and values. They will only recognise those who are bent and corrupt like themselves...I would never go back there after experiences how they operate
Community Corrections Officer in Sydney NSW
on 17 November 2020
Community Corrections jobs - Highly stressful, affects mental health
Community Corrections has two types - either work in a suburb office where offenders report or in prison working with inmates. Always deal with crimes and the negative attitude of offenders. Not recommended for people who want to stay positive and balance their family life effectively. It will affect mental health pretty quickly, hence self-care is very important, or else leave the job. Managing a difficult caseload and completing assessments (Cert IV) with quality is impossible. Time management and organizational skills are crucial, but it's too hard to be on top of everything. Some managers and team members were supportive and it's about learning on the job. Initially would feel proud about keeping the community safe but soon that would vanish when you come across many challenging offenders' behaviors who are self-entitled and knows many loopholes.
Senior Customer Service Officer in Narrabri NSW
on 5 April 2020
Productive and proactive
A typical day at work is to expect the unexpected. An employee can have their day mapped out and at any time throughout the day, there is a distraction that takes away from the plan and throws the day into chaos. Through this I have gained excellent time management skills, and have come to the conclusion that I am only human and can only do so much in one day. The hardest part of the job is when you pull out all the stops to get a task completed as a matter of urgency and it is deemed no longer required. The most enjoyable part of the job is seeing a great outcome for the clients come into fruition.
on 1 April 2020
Most Disturbing and Unpleasant Working Experience
Limited to no job training, most employees are thrown in head first. No consistency or schedule to training requirements. Victimization and bullying of many employees. Workplace culture is poor, no team environment, workplace is divided (very clicky). Management is poor, dismissive, displaying inconsistency and genuine lack of support to some employees. Unethical behavior displayed by senior members of staff. Limited chance of career progression.

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Questions and answers

People have asked 7 questions about working at Department of Communities and Justice. See the answers, explore popular topics and discover unique insights from Department of Communities and Justice employees.

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Interview insights

Insights from 27 Indeed users who have interviewed with Department of Communities and Justice within the last 5 years.

Average experience
Interview is average
Process takes more than one month

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