Department of Family and Community Services
3.9 out of 5 stars.
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Department of Family and Community Services Careers and Employment

About the company

  • Industry
    Government & Public Administration
  • Link
    Department of Family and Community Services website

Family and Community Services (FACS) supports vulnerable people and families to participate in social and economic life and build stronger communities. The people at the heart of our work are: children and young people; families; people who are homeless or need help to afford somewhere to live; Aboriginal and Torres Strait Islander people; older people; and people with disability, their families and carers.

Our objectives are:

 Children and young people are protected from abuse and neglect

 People with a disability are supported to realise their potential

 Social housing assistance is used to break disadvantage

 People are assisted to participate in social and economic life

 People at risk of, and experiencing, domestic and family violence are safer

 Aboriginal people, families and communities have better outcomes.

Learn more

Rating overview

Rating is calculated based on 32 reviews and is evolving.



Office Administration in Ashfield NSW
on 28 June 2020
Meeting people and dealing with different areas

Enjoyed working with various areas and meeting people, solving problems that were solvable. Helping and directing people to different areas. Opportunity to learn new things every day

Senior Customer Service Officer in Auburn, Blacktown, Sutherland
on 14 December 2020
Depends CSC you work at each one is different

There is a lot of bullying from management throughout the department. I hope for new employees they have cleaned up their act. I had to leave after 12 years because of a breakdown, which many have done.

Endorsed Enrolled Nurse in Morisset NSW
on 10 January 2020
Wouldn’t recommend

Wouldn’t recommend working for that sector. Well at least at my old workplace. Such a negative environment. Two faced colleges. Overall was a cruisey job

Client Service Officer in Maitland NSW
on 5 October 2019
Great Team

I really enjoyed working for DCJ (FACS) If the government had not transferred housing to community housing, i would definitely still be working with them and was really sad to see the team i was working with split. Great support from management and seen many good outcomes with clients. Flexible working hours. I looked forward and loved going to work every day.

PMO Manager in Liverpool NSW
on 30 September 2019
Shocking culture and management attitude

No job security and no management accountabilities for make amy decisions or seeking an optimum outcome for families and our community. A government agency wasting enourmous amount of money fighting amongst them selves. Management and director level shakeup is needed to cleanse bad habbits and poisonous culture.

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Questions and answers

People have asked 9 questions about working at Department of Family and Community Services. See the answers, explore popular topics and discover unique insights from Department of Family and Community Services employees.

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Interview insights

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