Department of Justice and Community Safety Employee Reviews
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Bogged down in bureaucratic hand-wringing
Manager (Former Employee) - Melbourne VIC - 17 November 2023
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The most useful review selected by IndeedWhat is the best part of working at the company?Great training and learning opportunities What is the most stressful part about working at the company?Uncertainty, management turnover and restructures. What is the work environment and culture like at the company?A very broad department so the environment and culture, and priorities varies enormously.What is a typical day like for you at the company?Depends on role, can be face to face, security, strategic or legal
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Tremble place to work
Prison Officer (Current Employee) - Ravenhall VIC - 8 November 2023
Disgusting workplace & unsafe work environment. Staff are bully’s & treat new staff terrible. Prisoners are spoken to in a disgusting manner.If you have self worth and respect who you are as a person don’t work for them
Cons
Long hours for little reward
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Jobs at Department of Justice and Community Safety
Fine, but uncomfortable. Not good for long-term work prospects.
Administration Assistant (Former Employee) - Hobart TAS - 26 October 2023
What is the best part of working at the company?The team leaders were very judgemental and misinterpreted what I had said. Some team members were unprofessional to the point that they made sure you didn't get an extention on your contract.What is the most stressful part about working at the company?Meeting and assisting people exiting the criminal justice system.What is the work environment and culture like at the company?Very cliquey! It was hard to make connections with the people working there. What is a typical day like for you at the company?Data entry. Answering phones. Greeting parolees. Filing.
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Toxic environment led by management
Prison Officer (Former Employee) - Barwon VIC - 12 August 2023
Unsafe toxic environment with promotions for people who suck up and are brown nosers. Prisoners have more rights than staff! Safety of staff is ignored.
Pros
9 day fortnight
Cons
To long a list to mention
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Toxic, sycophantic management
Public Information Support Officer (Former Employee) - Victoria - 10 August 2023
Shift work, while taxing on the body and social life, was rewarded handsomely with generous penalties. Work expectations, however fell outside standard pay rates, and some staff were expected to perform the same tasks as coworkers who were paid significantly more pro rata. When this was questioned, the offending worker was 'moved on'.
Pros
Generous penalty rates.
Cons
Toxic self-serving management. Bullying. 'Mateship' culture.
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Department of Justice and Community Safety insights
What people like
- Feeling of personal appreciation
- Ability to learn new things
Areas for improvement
- Support from manager
- Sense of belonging
- General feeling of work happiness
Requires urgent improvements in health safety and welfare .
Juvenile Custodial Services (Former Employee) - Canning Vale WA - 25 July 2023
What is the best part of working at the company?Commitment to interaction and interpersonal skills staff and clients .What is the most stressful part about working at the company?Lower staff level due health safety compensation.What is the work environment and culture like at the company?Unsafe due lack of training resulting in lack people skill management overall consistent with current mental health issues .What is a typical day like for you at the company?Insecure unsafe at times . Due to low staff levels ,
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Stressful
HR Officer (Former Employee) - Regional Victoria - 13 May 2023
What is the best part of working at the company?VPS enterprise agreement ensures good entitlements especially paid leave and parental leave What is the most stressful part about working at the company?Overloaded employees everywhere and it is quite normal and accepted What is the work environment and culture like at the company?Poor due to stress and low morale What is a typical day like for you at the company?Wondering if I'm going to have a breakdown
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Great
Project Manager (Current Employee) - Melbourne VIC - 16 March 2023
Interesting work and good work life balance. Lots of variety and opportunity to see different parts of the organisation. People are passionate and great diversity.
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Friendly and inclusive workplace
Strategic adviser (Former Employee) - Melbourne VIC - 22 February 2023
Great place to work Challenging interesting great people Constantly learning and training Career development and progression encouraged Opportunity for secondments
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Great place to work
Office Manager (Former Employee) - Melbourne City Centre VIC - 28 January 2023
DJCS is generally a really good place to work. Supportive management and good culture. Most people are committed to their work and see it as providing an important public service. Good flexibility, learning opportunities and ability to progress in career.
Pros
Flexible work hours, work from home flexibility depending on role
Cons
Some cliques exist depending on area
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Full-on time management, micro management stressful
Administration Assistant (Former Employee) - Queensland - 27 January 2023
meeting the paper movement for court activitylearnt the empathy for workers lackingmicromanagementculture where work was the top prioritycoping with COVID19 reorganisation when the job came firstability to meet deadlines despite the stress
Pros
none
Cons
micromanagement
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Not for everyone
Prison Officer (Current Employee) - Melbourne VIC - 13 November 2022
Job is definitely not for everyone as it can take a toll on mental health, however the shift work is great for work/life balance with 7-8 day fortnights and plenty of overtime available. Generous leave entitlements
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Highly stressful and unappreciative workplace.
Case Manager (Former Employee) - Melbourne VIC - 30 September 2022
BEWARE! The smoothly written job ad will give you a warm and fuzzy feeling that you will make a difference and your work will have meaning. The reality will be that you will be under constant immense pressure and stress to achieve targets and outcomes for management, not the clients. Your focus will be 'stats' to achieve 'funding'... If you have gone to the trouble to educate yourself for a career in this field, don't waste your time with this department. It's a job that promises a lot but delivers nothing. The huge turnover of staff is an obvious giveaway. The culture is terrible and falls well short of the stated values of honesty, respect and integrity, particularly from management and head office. I don't recommend at all...
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Job and work went well
Resident Support Officer (Former Employee) - Melbourne VIC - 24 July 2022
I enjoyed working at the department as I came across the opportunity to become a mental health first aider and also completed my public compliance course.
Pros
Free meals were provided because of COVID-19 Quarantine policy
Cons
Shift working
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Great to work with passionate colleagues, but hamstrung by ineffective leadership
Analyst (Former Employee) - Melbourne VIC - 7 July 2022
Your colleagues are all passionate and will want to deliver great outcomes, but the leadership are only focussed on the political side of things, with all decision-making being removed from areas and only handled by the very top. Can be frustrating from that end, but worth working for.
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Meet great people from varied backgrounds, and different positions in life.
Residential Support Officer (Former Employee) - Melbourne VIC - 5 May 2022
Like My fellow co-workers, i was hoping to stay within the Department.Glad I had the opportunity to meet new friends, If I was able to get another chance to be involved I'd jump for another opportunity.The negatives I found, was certain department chose not to follow curtain decisive procedures.
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Productive
Community Assistance Officer and Residence Support Officer (Former Employee) - Melbourne VIC - 22 February 2022
Good environment, strict procedures and rules, great work culture, generous salary. Great opportunity to assist community during the covid 19 pandemic .
Pros
Great salary
Cons
Temporary job assignment
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Too many casualisation of positions even though this is a public service entity
Digital Health Applications Scrum Master (Current Employee) - Melbourne VIC - 27 October 2021
Too many casualisation of positions even though this is a public service entity that should be setting example for private companies. Short term contracts means that you are constantly stressed psychologically due to job insecurity.
Pros
Generally nice work culture and generous annual and sick leaves
Cons
High turnover in vacancy means team growth and bonding are frequently disrupted, which leads to stress/overwork for employees as vacant positions are not filled on time
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Different types of roles in the work place , advancement
Registered Nurse (Former Employee) - Sydney NSW - 19 September 2021
Training can be hard and not up to scratch at times.Starting and finishing times are on time .Good social times with weekend cook up . Access to computers
Pros
Wearing a uniform
Cons
Long hours and no phone access, having a non paid 1/2 hr lunch break with difficulty getting out of the jail to cafes etc
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Justice system with laws and regulation
Project Manager and PMO Lead (Former Employee) - 121 Exhibition Street, Melbourne 3000, Victoria, Australia - 10 August 2020
Although there were numerous bureaucratic processes relating to government systems with decisions made by state officials, project teams worked well together.
Pros
Continuous learning and "Know How" Forums open to all
Cons
Bureaucracy and delays in approvals
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Long hours, shiftwork
Prison Officer (Current Employee) - Geelong VIC - 17 June 2020
The job is team focused, stressful at times, stable, management is not always supportive, the culture is sometimes not positive, male dominated, shiftwork, good people to work with overall.
Pros
stable job
Cons
long hours, stressful
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Ask a question about working or interviewing at Department of Justice and Community Safety. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.2 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
2.8 out of 5 stars for Culture
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