Department of Planning Transport and Infrastructure
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Department of Planning Transport and Infrastructure Employee Reviews

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Employees are friendly and helpful. Willing to impart knowledge to help others. Workplace Culture was a learning and enjoyable environment. Managers easy to talk with and eager to assist.
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It was lovely place to work. I made some really great friends and colleagues working there. It was great working with such an amazing and diverse range of people. The hardest part of any government job is customers thinking that you have to answer directly to them because they pay taxes there for they pay your wage
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My day at work is busy as I am the first point of contact with all customers who call or visit our centre. I have learnt valuable organisational skills and that being calm, friendly, cooperative and approachable is the best way to help out customers so they have the best experience possible in our Centre. Communication with the team to efficiently deal with issues and queries is very important and we have a very friendly and collaborative culture. The hardest part of the job is dealing with each customer in the most efficient manner possible as it gets extremely busy. The most enjoyable part of the job is helping customers and working with a great team.
Pros
Having the opportunity to assist customers in any way I can
Cons
Busy at peak times which can be challenging
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too much work and priorities for small amount of money no time for balancing private and work bullying from managers and demanding directors improving some infrastructure makes you happy and satisfied
Pros
no frees
Cons
pressure
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