23: Direct Couriers Employee Reviews

It was abit challenging at the start especially when dealing with deliveries in order dispatchers are so rude to the drivers when they make mistakes with deliveries the pay isnt great unless you are working in a enviroment like ch2 or arundel delivering car parts but even they are strict and rude to drivers where you are getting paid hourly rate rather than per delivery rate and you get no breaks to stop and get fresh air or even have your lunch

Pros

No comment

Cons

Long hours bad pay

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Was great for years but went downhill fast after change in upper management

Courier Driver (Former Employee) - Brisbane QLD - 6 August 2023

This was a great place for hard working subbies. Not now though. They treat you like a number and offer no support. You'll never no what a job pays. Avoid. take your vehicle somewhere else

Pros

Flexible work hours

Cons

Little support. Clear devide between office and drivers

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Direct Couriers insights

Based on 6 survey responses

What people like

Time and location flexibility
Clear sense of purpose
Overall satisfaction

Areas for improvement

Fair pay for job
Supportive environment

Looting subcontractor

Sub Contractor (Former Employee) - Perth WA - 7 March 2023

They trap you with sweet talks,once you trapped you can't do any thing, they will offer you minimum wages guarantee which you think 38 hrs ,that's the big trap ,50 hrs is minimum for them ,still you will find missing payments, every week you have to ring them about missing payments, eventually you will get tired and leave, they will lure new subcontractor and company keep going

Pros

Nothing

Cons

Long hours, every single week ending up with wages theft

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Great job fot to a person who is self disciplined to manage stress amd timeline

Courier Driver (Current Employee) - Brisbane QLD - 4 October 2021

Mandates trial stage cov19 injections which is the only downside at present. Days can be very hectic at times - one has to be able to manage schedule and be physically fit.

Pros

Amazing driver support

Cons

10+hr shifts mostly, early finishes very seldom

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Great place to work.

Customer service (Current Employee) - Brisbane QLD - 4 September 2021

Direct Couriers is a wonderful company to work for. The staff are very friendly. The communication is good. The employees are definitely looked after well. Would highly recommend Direct Courier to a friend (and I have already).

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Bad workplace

Owner driver (Former Employee) - Sydney Western Suburbs NSW - 15 August 2021

Un safe environment for work low pay rate. Not organized un respectful for employee not honest with drivers and staff careless and rude don't stand by your side when you are in trouble

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Beware.

Courier Driver (Former Employee) - Perth - 6 January 2021

This companies succes is highly dependant on naive subcontractor courier drivers ,who are told great things by the fleet manager, but in reality it will be the worst business decision u will ever make.Thats why there is always a high driver job turnover. In the beginning they will entice you with good paying jobs ,but after about 2 weeks you will be kept very busy with low paying jobs driving big kilometres per day or sent off to do hourly hire runs, expected to clear a busy set run at other transport companies for very low pay. They are also known for ripping drivers off ,for example they will give u standard job which was really an express job that pays more, but its given to u at a standard rate so u get less and they make more commission. Avoid this company at all cost.

Pros

Nice uniforms. Out on the road.

Cons

Low pay for the most part. Expected to drive long hours.

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A lot thing to learn

Courier Delivery Driver (Former Employee) - Banksmeadow NSW - 3 March 2020

Just poor pay ,Own fuel , car . I understand the industry so intense competition . Good side is Everyday total difference , from job to location . Meet people . Conversation

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Great company to work for

Courier driver (Former Employee) - Perth WA - 19 February 2020

Great company to work for. All the staff and drivers are good to get on with. The pay is good for what we do, i lived out of Perth in the hills and they always found me jobs on the way to the bass and back home again The great thing is you can have a fun day at work

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Great company

Customer Service Representative (Former Employee) - Eagle Farm QLD - 26 November 2019

Great company to work for would recommend- great people and culture easy to get along with -hours and environment great-great new building close to airport and shops.

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Jobs at Direct Couriers

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Van Owner Courier Driver

Brisbane QLD

30+ days ago

Ok company

MR Truck Driver (Former Employee) - Port Botany NSW - 17 October 2019

Did love working here but work lift balance was shocking pay was good management most of them where good but you had some that needed to get of there high horse and realize that you also needed a life outside work

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Brown nosing a must

Sub contractor driver (Former Employee) - Perth WA - 21 March 2019

The only way to succeed in this company is to brown nose. Most of the money is made by 10% of the fleet. Most drivers are not happy. Management is! Long days ,little money for most ,barely minimum wage. They don’t have your back and they let you know that you are very replaceable.

Pros

Work independently

Cons

Your a number nothing more

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Busy run

Courier Driver (Former Employee) - Driver NT - 10 February 2019

Good large company to work for but too many drivers and this was cutting into my daily cost with not much work at times to cover your expenses. Liked being on the road and meeting new people

Pros

none

Cons

none

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You are your own boss subcontractor

Delivery Driver (Current Employee) - Adelaide SA Alenby gardens - 10 September 2018

Management is okay like some at times can be difficult. Work epic overall is pretty relaxing hours a good no real long days if enjoy driving in bussy times.

Pros

End of year bbq and gift

Cons

Deling with some custormes

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Direct Couriers

Delivery Driver (Former Employee) - Brisbane QLD - 22 March 2018

Direct Couriers is a company that fails to take Road safety seriously. Failed to check the Front Tires which were illegal at the time I commended working for them in the Truck of a friend on December 5 . Having rented a Ute from 9 October to 1 December due to being unable to obtain a loan I had to drive with illegal front Tires due to my weekly commitments . Due to the illegal front tires I ran into a stopped car on the Gateway Motorway and have not worked since February 22. All Purpose Transport took Road safety seriously and checked the Roadworthiness of its fleet on a regular basis. If Direct Couriers had done the same the front Truck tires would have been replaced by no later than the 8 December 2017

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Enjoyable experience.

Casual Warehouse Manager (Former Employee) - Eagle Farm QLD - 30 October 2017

An intimate experience with the freight handling industry. Providing a greater understanding of incoming freight from international and internal destinations to warehousing and distribution.

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Unhelpful company

Courier truck driver/Owner (Former Employee) - qantas drive , brisbane airport - 10 July 2017

Direct couriers has always being having a misunderstandings with drivers they never listen and assist their drivers. Jobs are not suited for the vehicles which are doing them.

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Learning & productive

Sub Contractor (Former Employee) - Adelaide SA - 30 May 2017

Well, i worked with Direct Couriers nearly 1 1/2, years, and i have learned different things during my job e.g how to lodge freight at airport, similarly, what types of businesses are in SA and what they are doing, how to carry freight during transit, etc. Well overall , it was a very Good experience except few things which was related to management which result in ending my contract with them and it was shocking. REASON: As i delivered the same type of freight (in same condition) from same pickup location and dropped to same customer as 1-day before and by chance next day one of the job was the same type and i did the same thing but i don't know wat happened and result was termination of my contract. STILL THINKING WHAT HAPPENED?????????

Pros

very good from income point of view

Cons

required some more good people in management

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Great Company

Driver (Former Employee) - Perth WA - 10 August 2016

Upon retirement I have reflected on all the places I have worked at - and Direct Couriers has to be the best - the owners are like family and the office environment and workplace is a credit to them and those that work there