dnata Employee Reviews for Customer Service Representative in Melbourne VIC

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3.5Job Security & Advancement
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Airport Operations
Customer Service Officer (Current Employee) –  Melbourne VIC21 May 2019
Exceeding Guest Experience – Providing services that are above and beyond for customer satisfaction and retention.
Improving Service – Improving service by communication and assisting individuals to understand guest needs, providing
guidance, feedback, and individual coaching when needed. Motivating colleagues. Setting performance standards.
Effective planner with problem solving skills.
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Overall rating

3.7
Based on 606 reviews
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Ratings by category

3.5Work/Life Balance
3.3Salary/Benefits
3.5Job Security/Advancement
3.3Management
3.5Culture

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