dnata Employee Review

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Was a good company years ago but now a sinking ship
Head Yardman-Team Leader(Ramp) (Former Employee) –  Sydney NSW21 June 2019
Worked for this company for 14 years as a leading hand and supervisor. Had to do a 3 day course on bullying and harassment. One of the major upper management personnel was getting away with major forms of bullying and harassment and targeted me sacking me 3 weeks before Christmas. Was considered a top leading hand but to him it didn't matter. They need to get more checks and balances with the way they treat their employees especially upper management.
Pros
Great people to work with
Cons
Shift work sucks. Working almost every weekend. Split shifts for new employees no life
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It's a job
Passenger Service Delivery Agent (Current Employee) –  Sydney NSW31 May 2019
Good for work/life balance if you can make it work for you and fairly easy to pick up extra shifts
Learnt that if your face fits you can get away with doing nothing!
Management can be petty, unsupportive and turn a blind eye to those who don't pull their weight and have their favourites.
It's hard working with team members who get away with picking and choosing parts of the roles they do or don't want to do. Discrimination is rife, no matter what they say.
Good for short term period; long term you get frustrated.
Pros
Work/life balance
Cons
Discrimination, people who don't pull their weight
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Airport Operations
Customer Service Officer (Current Employee) –  Melbourne VIC21 May 2019
Exceeding Guest Experience – Providing services that are above and beyond for customer satisfaction and retention.
Improving Service – Improving service by communication and assisting individuals to understand guest needs, providing
guidance, feedback, and individual coaching when needed. Motivating colleagues. Setting performance standards.
Effective planner with problem solving skills.
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Overall rating

3.7
Based on 608 reviews
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Ratings by category

3.5Work/Life Balance
3.3Salary/Benefits
3.5Job Security/Advancement
3.3Management
3.5Culture

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