dnata Employee Review

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Always being watched, unrealistic times to complete work task
Food checker (Current Employee) –  Tullamarine Airport8 February 2018
It's not a bad place to work for, very demanding on hours and family life. There are plenty of opportunities to go and do different career paths there for example working in the kitchen. Working on the trucks or become a fridge check out and check off flights.
Pros
Free meals
Cons
Working unusual hours
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It's a job
Passenger Service Delivery Agent (Current Employee) –  Sydney NSW31 May 2019
Good for work/life balance if you can make it work for you and fairly easy to pick up extra shifts
Learnt that if your face fits you can get away with doing nothing!
Management can be petty, unsupportive and turn a blind eye to those who don't pull their weight and have their favourites.
It's hard working with team members who get away with picking and choosing parts of the roles they do or don't want to do. Discrimination is rife, no matter what they say.
Good for short term period; long term you get frustrated.
Pros
Work/life balance
Cons
Discrimination, people who don't pull their weight
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Airport Operations
Customer Service Officer (Current Employee) –  Melbourne VIC21 May 2019
Exceeding Guest Experience – Providing services that are above and beyond for customer satisfaction and retention.
Improving Service – Improving service by communication and assisting individuals to understand guest needs, providing
guidance, feedback, and individual coaching when needed. Motivating colleagues. Setting performance standards.
Effective planner with problem solving skills.
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Overall rating

3.8
Based on 588 reviews
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Ratings by category

3.6Work/Life Balance
3.3Salary/Benefits
3.5Job Security/Advancement
3.4Management
3.6Culture

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