While a good product, the culture at Docusign is at best unfocused, with no real long term plan for how they will train and maintain the native knowledge base. It is at best sink or swim with an emphasis on sink. Sales is cut throat with unrealistic goals, not enough staff to meet the needs of the clients, and a support team with a high skill and low direction. It would seem that the benefits (catered lunches, free soda, easy access to alcohol) outweigh the need for a concise plan for how the staff operates on a daily basis.
Easy access to free food
no focus from management