Sales Consultant (Former Employee) – NSW – 30 November 2014
Mostly busy on weekend trading I had a refreshment learning at this store with a very keen old friend who put me into electrical again Management was very cool and fun to work with I loved working with each and every member of my team members, 2IC and manager Nothing was hard with this company I got some very valuable training in the field of electrical after 12 years in furniture/bedding with this place and enjoyed every moment
Sales Executive (Former Employee) – North Ryde NSW – 18 March 2018
If I could go back to my job interview, I'd walk out the door and apply literally ANYWHERE else. The pay is shocking, the management even worse. No penalty rates but you MUST work EVERY weekend (at least that was my stores experience, I can't say whether or not this is company wide as they are franchised, but I can say North Ryde Bedding is a nightmare without hesitation). You will be promised weekly Spivs and you wont get any, even when owed and/or earned. You will be told that you don't get any penalty rates as you make commission but what they didn't mention is that each sale you make will have money deducted out of it for what they call "Warehouse Cost Recovery", this money pays for when the Warehouse staff accidentally break stock you've ordered, as if that's somehow your fault or responsibility to pay for- but you do pay for it, as you make a % of your overall sale and they are taking $ out for things that don't involve you before you even start talking commission- which 9 times out of 10 is stuff all as it is. As it stands, I am the 4th person to leave this store in 12 months due to the treatment of staff and North Ryde have 0 intentions of changing their ways or even listening to their staff's concerns. All staff are run down, over it or on the look out for a better opportunity to pop up. If you want a job where you're treated like a door mat, not listened to, paid terribly and report to a toxic individual that steam roles their staff, look no further than North Ryde Bedding at Domayne. Apply within.
A typical day at work included receiving phone calls, going down to the bay to get the stock wheel it up on flatbeds, unpack the stock and dispose of the rubbish, mark off the invoice, ticket the items and place them on the shelf. Also manning from counter and dealing with customers via phone call and in store. Proceeding with cash sales and customer service.
I obtained effective cash handling skills with EFTPOS and invoice sales, customer service, retail experience and Point of Sale, also working in a team. I learnt how to make purchase orders and work with layby's and further payments as well as dealing with the stock and having to collect, unwrap, ticket and pack.
Co-workers were lovely, warm and friendly. Very welcoming towards me as I was new to Brisbane. Management were understanding and willing to take me on board as their youngest member.
The hardest part of the job was learning their computerised system it was very complicated but I picked it up quickly. The most enjoyable part of the job would have been greeting the new customers that walked in and being able to help them with their enquires.
Sales Consultant (Former Employee) – Castle Hill, NSW – 24 October 2013
Looking for customers to purchase a variety of Domayne products. Maintain customer files and follow up on sales. Answer customer questions and resolve customer complaints and problems.
Good teamwork with colleagues. However not much sales generating in this department.
The hardest part of the job was to come in 30 minutes before shops opens and not get paid for it. Closing of shop usually happens around 5:30 pm. Staff would usually leave the shop around 6:00 pm and not get paid for the thirty minutes. This is a regular scene for all sales staff that work in Domayne.
Long hours and not getting paid for the extra hours that happen daily.