3.2 out of 5 stars.
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Dusk Careers and Employment

About the company

  • Founded
    2000
  • Company size
    501 to 1,000
  • Revenue
    $35m to $140m (AUD)
  • Industry
    Retail & Wholesale
  • Headquarters
    ALEXANDRIA
  • Link
    Dusk website

Ready to fuel your fire?

Where fine fragrance, innovative design and stylish décor intertwine.

Founded in Perth in 2000, this millennial brand has burnt long and bright, year after year. Proudly Australian, dusk has set the standard for exquisite candles, home fragrance and décor across Australia and New Zealand.

With over 140+ stores across two countries, two dedicated online stores and a Customer Support Centre in Sydney, dusk has been lighting up spaces with glow-worthy products for more th...

Ready to fuel your fire?

Where fine fragrance, innovative design and stylish décor intertwine.

Founded in Perth in 2000, this millennial brand has burnt long and bright, year after year. Proudly Australian, dusk has set the standard for exquisite candles, home fragrance and décor across Australia and New Zealand.

With over 140+ stores across two countries, two dedicated online stores and a Customer Support Centre in Sydney, dusk has been lighting up spaces with glow-worthy products for more than two decades.

With over 450 active product lines in store at any given time, seasonal and limited edition ranges and super-cool, super-exclusive collaborations (think Chupa Chups and Streets Ice-Cream!), there’s always something new and exciting happening at dusk.

We wax lyrical over our iconic range of ever-changing seasonal and core scents, home fragrance technologies and complementary décor pieces to deliver an enchanting addition to a mood, a moment, or create that special memory all in the name of everyday indulgence.

Our Values

We stick by our values like wax to wick. They are the beacon that burns bright, leading our people and culture to build strong teams and development opportunities in a supported working environment.

Walk the Talk

Be A Good Human

Mateship Matters

Give It A Go

Chill And Prosper

At dusk our focus is our Team Members, we offer rewards from day one of your journey with us.

Team Member Discounts

Generous discount on all dusk product and selected other retailers.

Incentives

We believe the key to a happy team is through regular training, feedback, rewards and recognition.

Learning and Development

A range of opportunities to develop into strong leaders through an online learning platform and external educational pathways.

Well-being

Access to our Employee Assistance Program, flexible rotating rosters and other sweet perks!

Learn more

Rating overview

Rating is calculated based on 111 reviews and is evolving.

3.00 out of 5 stars.20192.33 out of 5 stars.20202.75 out of 5 stars.20212.88 out of 5 stars.20222.69 out of 5 stars.2023

Reviews

Key Holder in Bundaberg QLD
on 17 October 2023
Fun workplace
Working at Dusk has been a mostly positive experience. The supportive team and thorough training make it an ideal place for someone starting out in retail. While there are challenges, especially during peak seasons, the benefits and work environment make up for them.
RETAIL ASSISTANT in Karrinyup WA
on 1 November 2023
Very toxic workplace and ended up losing friends through this job.
What is the best part of working at the company?Candle discount? Nothing else.What is the most stressful part about working at the company?Everything. The management doesn’t care about employees only KPIs and they pit employees against eachother.What is the work environment and culture like at the company?Micromanaging and pretending it’s a family.What is a typical day like for you at t...
Casual Sales Assistant in Ringwood VIC
on 19 September 2023
Fun
I really enjoyed my time working at Dusk. The team was great, everyone is friendly and the managers were fantastic and very supportive. Nice staff benefits and discounts too!
Sales Assistant in Melbourne VIC
on 21 August 2023
Depends on your manager
Had wildly different experiences as management changed over the years for my store, ranging from being well supported to being exploited for free labour.
Store Assistant in Springfield QLD
on 27 July 2023
its fun and smells amazing, everyone is nice
a typical say at work is alright, everyday is unique, iv learnt a couple of skills, the management is alright we're treated fairly, the workplace respects everyone's culture, trying to understand most things, being able to be there and help others is the most enjoyable part of the job

What would you say about your employer?

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Questions and answers

People have asked 38 questions about working at Dusk. See the answers, explore popular topics and discover unique insights from Dusk employees.

Popular questions

See questions about:

  • Hiring Age
  • Working Culture
  • Working Hours
  • Benefits
  • Interviews
  • Working Environment
  • Dress Code
  • Salaries
  • Background Check
  • Hiring Process
  • Job Opportunities
  • Shifts

Interview insights

Insights from 92 Indeed users who have interviewed with Dusk within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview Questions

Scenario questions on customer service, name a time you went above and beyond for a customer, etc

Scenario questions on customer...

Shared on 22 October 2021

How would you decorate a house? Introduce yourself to everyone in the room and they'll do the same, now, what are three things you remember about every person? Why do you want this role?

How would you decorate a house...

Shared on 16 June 2018

Common questions about Dusk

Working at Dusk

  • Sales Assistant3.1 out of 5 stars.
  • Retail Sales Associate3.5 out of 5 stars.
  • Store Manager3.2 out of 5 stars.
  • Seasonal Associate3.3 out of 5 stars.
  • Assistant Manager2.4 out of 5 stars.

Dusk locations

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