Dusk Employee Reviews for Retail Sales Associate

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4.0
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christmas casual
Retail Sales Assistant (Former Employee) –  Wantirna South VIC3 May 2018
I worked with the company over Christmas friendly team great experience when learning about products and how to sell them to customers. The hours are long during the Christmas months but this can work well for students trying to work after school.
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4.0
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Calm, clean and friendly working environment.
Retail Assistant (Former Employee) –  Brisbane QLD10 January 2018
A friendly working environment in a beautiful and calm store with management giving wanted and constructive criticism. Employees are taught about the products so customers are able to have the best experience.
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4.0
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Clean and beautiful place to work
Store Assistant (Current Employee) –  Port Macquarie NSW28 December 2017
It's a beautiful place to work with great products and reasonable prices. The team I work with though are competitive, bossy (unreasonably so) and are too serious.
Pros
Good pay and a beautiful place to worl
Cons
Competitive and unfriendly colleagues
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2.0
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Not worth it
Retail Sales Assistant (Former Employee) –  Plenty Valley VIC24 February 2017
There is an enormous amount of focus that is placed on customer service, therefore this causes a large amount of stress and pressure on employees. Most of the training is done online, you are very much thrown into the job, this makes it quite difficult to understand what is actually required of you.
sometimes there is nothing for you do which makes it boring and not a very fun and engaging work environment. You also don't get any breaks on most of your shifts. Dusk also tries to force employee motivation by holding cute team meetings and parties where there are games and prizes to win.
Pros
30% discount, a good work culture, getting retail experience, good pay rate
Cons
lack of shifts, mostly online training, can be boring, lack of diversity
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4.0
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Productive and Enjoyable Environment
Retail Assistant (Casual) (Former Employee) –  Penrith NSW16 February 2016
Comfortable, productive and enjoyable environment to work in. Management is always on top of duties, staff are presentable and easily supportive and communicative.
Pros
enjoyable environment, skills acquired
Cons
long hours
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4.0
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excellent with customers come first.
casual retail sales (Former Employee) –  Capalaba QLD15 February 2016
the people and team we worked for were happy and helpful. it was a chilled place to work and i loved and believed in their stock.
It felt very natural to deal with customers and always be predictive like restocking beautiful things or talking with happy customers or build new towers or displays.
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5.0
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Good ambiance and fun, upper class place to work
Retail Sales Assistant (Former Employee) –  Toowoomba, QLD27 October 2015
Lovely atmosphere, pleasant, polite customers, Good team environment. The store was always well presented and the products always of a high quality.
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5.0
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Fun and encouraging environment with great people
Retail Assistant (Former Employee) –  Rockhampton, QLD1 March 2014
A typical day at Dusk, starts with looking at the daily plan, what targets are expected to be made and what jobs there are to complete within the shift. Then it's stuck into those jobs and greeting customers as soon as the step into the store. They are the main focus of the shift, always. Processing a few sales occurs and cleaning and sorting stock is also part of the day. Then hang up the apron and that's a shift.
I learned a lot about candle care and the products in store. The hardest part was having to leave my job at Dusk, but I look back and know I had a great 10 months with the lovely staff.
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Overall rating

3.7
Based on 55 reviews
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Ratings by category

3.7Work/Life Balance
3.5Salary/Benefits
3.2Job Security/Advancement
3.5Management
3.8Culture