Store Manager (Current Employee) – Gold Coast, QLD – 12 January 2016
Dusk is a well know retailer of candles and home decor, specialising in scented candles.
Typical day is to open and maintain a high level of customer care and satisfaction, to provide the perfect shopping experience everytime.
My duties include:
Receiving and ordering of stock Filing and banking Scheduling Organising work priorities Delegating duties Daily, Weekly and Monthly reporting Customer Service Merchandising
Working with a small but friendly team, no day is the same so it is highly enjoyable. There is constant updates on products so your always learning new things and acquiring new ideas to develop yourself and your skills.
There is no hard part to this job, management is always there to lead and help you in any way.
I did enjoy the aspects of working here. They taught me so much about management and the teach you so much and push you to better yourself, but what drove me away was that the pressure they put on you to bring customers in was a lot, you have to upsell so much and if you don't you get a sheet you have to sign saying you are not doing your job correctly.
I was assistant manager and I would recommend for people who want to be casual here but higher up management is crazy!
Company Events, Teaching to manage a store
Overtime hours constantly for VM, and sometime managers and assistant managers have to come in with no pay.