East Ocean Restaurant Employee Reviews

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3.2Pay & Benefits
3.6Job Security & Advancement
3.6Management
4.0Culture
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4.0
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One is the biggest Chinese Restaurant in Chinatown Sydney
Bar Manager (Former Employee) –  Haymarket NSW24 January 2018
East Ocean is one famous and biggest Chinese Restaurant in CBD Sydney, around 60 staffs work in there. The trading hours start from 10 am to 11pm every day 365days per year.
Cons
Long hours
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5.0
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colleagues are very friendly
Usher lady & Waitress (Former Employee) –  Sydney NSW17 July 2017
Working as an usher lady position is the person who welcome customers, organised the main menu and wine menu to them and bring customer to the proper table. Being a waitress is to set up table such as offering tea and tissues, and also clean and clear the table after customer finished meat. These were developed my etiquette to welcome customer behavior and gain new knowledge for how to services restaurant customers and how to carry a set of plates and bowls.
Pros
free for all the meat
Cons
the changing room are so durty
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3.0
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excellent customer service.
Receptionist (Former Employee) –  SYDNEY10 July 2014
Responsibilities
• Ensure that customers felt welcome and that their desires were attended to.
• Attend to customers throughout their time at the restaurant and address any difficulties or concerns so as to maintain their ongoing custom
• Welcome and attend customers to right tables, making them comfortable with the tables.
• Explain nicely how to order and the items from menu are made, describing the cooking methods and ingredients

Key Achievements / Lessons
• Lessons: handle difficulty that not familiar with, in every circumstance to be humble and give the priority to excellent customer service.
• Achievements: can smile and stand still in an whole day
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Overall rating

4.0
Based on 5 reviews
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Ratings by category

2.8Work/Life Balance
3.2Salary/Benefits
3.6Job Security/Advancement
3.6Management
4.0Culture

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