Retail Assistant (Former Employee) – Palmerston, NT, AU – 30 November 2018
Amazing co workers and amazing customers. Sometimes the work load was overwhelming but all staff members worked together. Unless you are in management or a teen looking to work one day a week this job is not something that could support you financially
Retail Sale Assistant (Former Employee) – Chirnside Park VIC – 26 November 2018
The most friendliest customers. Everyday I made sales, gave sales advice. I learnt new things everyday, such as product information and helpful advice to give to customers. I closed the store which manager which included cleaning, bin runs, etc.
I was hired under the premise I would be getting minimum 15 hours per week, & ended up getting 3 hours fortnight, almost constantly bullied by a senior employee for my disability (I have autism,) & ended up getting sacked for literally no reason, and via a Facebook message from my manager (the third in a year.)
Save yourself the hassle, and don't bother. On top of this, they have not sent me a group certificate, or any payslips.
20% staff discount on games.
Very cliquey staff, zero advancement, not disability friendly.
Store Manager (Former Employee) – several store WA – 15 July 2018
Tthe upper management is full of themselves and don't follow their own Ethos, Doesn't matter how hard you work, how many awards you win, whether you turn the store into a profitable one, or even if you and your store are in the top percentage of their KPI's, if they don't like you they find a way to get rid of you, even if you have been there for a long time. They only support the staff they want to see go further with the company. Despite promoting a bullying and harassment-free environment and the setting up of an integrity line once you make a complaint then they wait for a period of time and start all over again and eventually you either quit or if your stubborn enough they find a reason to fire you even if they make it up or set you up. For the hours expected to work their salaries are low, the work-life balance is alright, there isn't any Job security or advancement unless they like you and want you to progress further, Upper management and some store Manages are not what they make out they are and the Job culture is a bullying and harassment one that is encouraged on the quiet and they are extremely discriminatory. despite the benefits and the awards won as a store manager working for EB in WA was a waste of my time.
Staff were great to work with, very relaxed and easy going. I enjoy retail and videogames so everything worked well together. EB Games unfortunately was unprepared to hire two more workers and ended up firing them after about a month of work (me and another staff member) because they couldnt afford them any longer
I wasn't employed at EB games long due to being a Christmas casual but it was honestly one of the best workplace environments I've ever been involved in. They were all lovely people to work with and the job itself was very satisfying and interesting.
Store Manager - Full Time (Current Employee) – Bunbury WA – 4 April 2018
Great environment to work within a team setting. Excellent incentives to do well, great training opportunities and flexibility with locations. Supportive management team and workplace ethos. The standard/disrespectful retail customers occasionally get on your nerves, but overall the customer base is just as keen to be in a games store as you are. The best part is being able to share your excitement about digital entertainment with your customers, and for them to share that excitement back. Some of the best experiences I’ve had as an employee, have been with my customers.
Staff discount, fun people, you get to talk about games!!
Occasionally irritating customers, Christmas/Boxing day sale shifts
Cashier (Former Employee) – Warwick QLD – 15 March 2018
EB Games Warwick for me was not a great experience it wasn't the customers it was more the boss i had i was contracted for three months first two week was good 2 days a week and decent pay like i was supposed to be on then after those two weeks thing started to go downhill from there i went from almost $200 a fought night to $90 a fortnight or less and one shift a week this continued for another 5 weeks my boss would always be getting up me for supposedly me not doing more job when i was i would even do my best to go the extra mile to get more work done if i could i finally quit after working there for nine weeks because my pay was getting cut to the point i was only able to cover my fuel expenses even then i was still struggling to cover for fuel.
discounts on top of other discounts and everything else as well
not enough hours and was always blamed for supposable not doing my job when i was
Starting as a christmas casual got my foot in the door to be rehired as a permanent casual sales assistant. It is the most fun and comfortable job I've ever had! The managers are fantastic and caring and willing to take care of us younger ladies when the odd horrible customer comes in. This is a retail job so expect the long hours, shift work and sore feet that comes with that, however it is a fantastic job!
I'd be mainly packing boxes all day with items for the stores around Australia. I learned how to work fast and effectively throughout my days working there. The management was pretty helpful with everything that I had asked. The hardest part was being able to put items into the boxes due to my height, but the most enjoyable was making boxes at the end of the day.
Staff (Former Employee) – Traralgon VIC – 5 January 2018
There was routine and working with your partner, duties were split up and shared. Customers were fun and interested an it was worth the effort. KPI's are important and was the hardest part for me since im not one to push additional sales.
Sales Assistant (Casual) (Former Employee) – New South Wales – 26 December 2017
The store is always fairly busy and rarely empty, so being prepared to assist with any and all of the customers needs is key. Depending on the customers needs, it can sometimes be stressful trying to keep up with all the work that needs to be done as far as helping them out whilst maintaining the shop, but being part of the sales team helps you learn the management skills to do just that. Between keeping up store appearances, handling incoming stock and customers, the management of the shop is really a team effort between the sales people and the management as it is all really done on the shop-floor. The best part of working at Eb Games though is definitely working alongside other people who share your passion for games.
Sales Associate (Former Employee) – Sydney NSW – 12 December 2017
A day at EB Games is fun and full of learning as the management is helpful and extremely talented at what they do. I meet and serve new people and that is the best thing about the job. The only area they can improve in, is the number of shifts they give for the employee.
Senior Retail Assistant (Current Employee) – Raymond Terrace NSW – 25 November 2017
Eb Games is a lovely place to work, the people are great and very professional, but if you're expecting to get a full time job here, you can count yourself out. Saving money is what Eb Games is about, cutting shifts and even not giving you any will happen in a heartbeat. You will not get a full time job here unless you have been with the company for YEARS, and a younger casual will more than likely replace you.