Worked as Network Engineer
Responsible for day to day tasks for providing support including maintenance & troubleshooting for enterprise Networks
Implementation, Installation of network devices and Troubleshooting / Technical Support of LAN, WAN & WLAN
Configuration audits of newly installed network devices such as Routers, Switches, ASAs
Responsible for monitoring of Alarms, events logs, traffic monitoring trends using Solar wind , Wire shark to identify
Root cause of anomalous activity.
Updating Change Administrator about Telstra Planned Event Notifications, to create necessary changes for the deactivation of alerts for the effected networks, Site details (Effected Sites), duration of activity, severity level of Impact and Circuit IDs.
Initiate, plan and implement changes through Change Management System, using ITIL Change Management Processes.
Generating the Daily Morning Reports about the Network and all sites, by checking the recent Incidents and Service Requests on ITSM.
Configuration audits of newly installed network devices such as Routers, Switches, ASAs.